Needs serious cleaning, not sanitary. Staff were friendly but out of ice, tea, and cheese. It was linch time on a Sunday and all of the chairs were up on tables. Not very inviting.
Atmosphere: 1
Food: 2
Service: 4
Laura Haygood
Wonderful food
Food: 5
Service: 4
Sophia Dale
I used to love coming to this establishment. It has been a while since I have visited this location. I don’t live near it anymore. I was pretty disappointed with the level of customer service. The young man running the register didn’t greet us, upon us greeting him he stated, “ he was ready to go home”. It’s literally 12:30pm. 2 hours into a shift. The men’s restroom is out of order and has “broken equipment” in it. It looked as if was vandalized or there was something wild happened in there. The back of the ceramic toilet was Broken in half and some how the bottom trim on the mirror was snapped off. I was a very strange visit. Probably won’t return to this location
Atmosphere: 3
Food: 2
Service: 1
Steve
3/19/2024. Clearly the owner's care nothing for this franchise. First, arrived at lunch and there were no bags in most of the dispensers. For a franchise whose premise is select the appropriate bag and fill out your order this was the first strike. So, we used a generic order bag given by an employee. Sandwich on front and fries on back. The employee ringing us up was nice but had no knowledge of the register or ringing up orders. I added corned beef and my ham to my sandwich along with double meat. The employee attempted to ring up every item individually while asking the other employee how to ring it up. I am guessing at over 25 dollars I was charged somewhere close. The problem, although I paid, and had a conversation confirming with the employee what I had ordered there was no double meat and you guessed it no ham or corned beef! Went to get our drinks and there were no lids and the drink station looked like a disaster. When our order finally arrived there were no fries. I reminded the employee that the fries where on the opposite side of the generic bag that he gave me. I then had to wait another five minutes and he gave me one order of fries. I asked where the other was and he remembered there were two orders. Yup, had to wait while another order of fries was dropped and finally left. Both employees in the store were very friendly. That is not the issue. The issue is no proper training, no one supervising the readiness of the restaurant, and its cleanliness. Several other people had their orders messed up while I waited for ours to finally get done. I don't blame the employees. This is clearly an owner and management issue. They must not care because the restaurant clearly reflected it. Save yourself the trouble and if you walk in and the restaurant doesn't look like its ready to serve you and the employees don't appear to know what's going on; leave. You would think the P&L statement for this location would be considerably off from other stores like the one in Tarboro, NC (first class) and either the franchise or the owners would figure it out. This restaurant needs serious help!
Atmosphere: 2
Food: 4
Service: 2
Noel Reyes
This place is not like it used to be a couple of years ago. Barely any brown bags in stock to create your sandwich and no pens available, tables dirty, lights in the ceiling flickering and same drawings on the wall from 3 years ago. Service was good. This place has a lot of potetial specially because it's located next to a movie theater.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Wicked
Ramzan Kraznov
Super sketchy, loud rap music, and the lights were flickering. Looks like they didnt even bother to prepare the dining area. This was at 5pm on a Friday
Shilpa Patel
I ate here on 2/24 and for the first time, I can say it was the worst experience. I went in the afternoon, there were 3 people working and they took 30 minutes to cook my food. I was the only one there with my husband . The fries were cold and uncooked, I asked them to remake my sandwich because they messed up and they barely did any better. They made my food and just left the counter completely the whole time and I had to grab them. I would NEVER go back to the THIS location again.
PS Spencer
It is currently 7:12pm. According to Google they should be open but they’re not. The sign isn’t even lit up.
Atmosphere: 1
Food: 1
Service: 1
Jimmy Bou Jr
I just moved to fayetteville from NYC and finding a good sandwich spot is hard to find. not anymore!!! These sandwiches are soooo good and remind me of the hot deli sandwiches I get from my hometown.Remarrio and the rest of the staff at this establishment are super friendly and very attentive to the customers when they walk in as this company has a unique ordering system.The overall environment is fairly clean. I didn't get a chance to use the restroom but the kitchen and sandwich making areas are very clean.This is my new sandwich spot and I highly recommend!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak, Club Sandwich, Ultimate blt
Ty Ty
We ordered picked at about 6:55pm which was supposed to be ready at 7:15. We arrived a little after that time and proceeded to wait about twenty minutes for our order to be ready. There was only one person behind the counter while the other two workers were sitting in the lobby and in the bathroom. Food was mid and def not worth a twenty minute wait.
This place is disgusting, if they don’t clean the guest seating area, drinks counter, bathrooms or anywhere else I could see…what do you think where we can’t see looks like!? I wouldn’t trust eating
Atmosphere: 1
Food: 1
Service: 1
Olivia Burns
Dirty, unorganized, the sweet tea was 100% old and my sandwich was thrown together. Wait time exceeded 20 minutes, surprisingly that time was not spent on giving me a quality meal.
Atmosphere: 1
Food: 1
Service: 1
Tali Angel
I was 32 when I walked in here.
Atmosphere: 1
Food: 4
Service: 1
Jimmy Bou Jr.
My first time at this establishment. First off the sandwiches are absolutely delicious! The staff greeted me as soon as I walked in. They also went out of there way to walk me through how ordering works. Great service! They were very friendly and made the sandwich exactly how I requested. My food was delish! 5 out of 5!
Atmosphere: 4
Food: 5
Service: 5
Lisa Bullard
Went to which wich and it smelled of sewer, the sweet tea tasted as it had been sitting out overnight, it took over 20 minutes to get my sandwich and then I had to wait for fries to cook…so I ended up with a bag of chips. Let’s just say that was my first time there and it will be my last.
Needs serious cleaning, not sanitary. Staff were friendly but out of ice, tea, and cheese. It was linch time on a Sunday and all of the chairs were up on tables. Not very inviting.
Atmosphere: 1
Food: 2
Service: 4
Wonderful food
Food: 5
Service: 4
I used to love coming to this establishment. It has been a while since I have visited this location. I don’t live near it anymore. I was pretty disappointed with the level of customer service. The young man running the register didn’t greet us, upon us greeting him he stated, “ he was ready to go home”. It’s literally 12:30pm. 2 hours into a shift. The men’s restroom is out of order and has “broken equipment” in it. It looked as if was vandalized or there was something wild happened in there. The back of the ceramic toilet was Broken in half and some how the bottom trim on the mirror was snapped off. I was a very strange visit. Probably won’t return to this location
Atmosphere: 3
Food: 2
Service: 1
3/19/2024. Clearly the owner's care nothing for this franchise. First, arrived at lunch and there were no bags in most of the dispensers. For a franchise whose premise is select the appropriate bag and fill out your order this was the first strike. So, we used a generic order bag given by an employee. Sandwich on front and fries on back. The employee ringing us up was nice but had no knowledge of the register or ringing up orders. I added corned beef and my ham to my sandwich along with double meat. The employee attempted to ring up every item individually while asking the other employee how to ring it up. I am guessing at over 25 dollars I was charged somewhere close. The problem, although I paid, and had a conversation confirming with the employee what I had ordered there was no double meat and you guessed it no ham or corned beef! Went to get our drinks and there were no lids and the drink station looked like a disaster. When our order finally arrived there were no fries. I reminded the employee that the fries where on the opposite side of the generic bag that he gave me. I then had to wait another five minutes and he gave me one order of fries. I asked where the other was and he remembered there were two orders. Yup, had to wait while another order of fries was dropped and finally left. Both employees in the store were very friendly. That is not the issue. The issue is no proper training, no one supervising the readiness of the restaurant, and its cleanliness. Several other people had their orders messed up while I waited for ours to finally get done. I don't blame the employees. This is clearly an owner and management issue. They must not care because the restaurant clearly reflected it. Save yourself the trouble and if you walk in and the restaurant doesn't look like its ready to serve you and the employees don't appear to know what's going on; leave. You would think the P&L statement for this location would be considerably off from other stores like the one in Tarboro, NC (first class) and either the franchise or the owners would figure it out. This restaurant needs serious help!
Atmosphere: 2
Food: 4
Service: 2
This place is not like it used to be a couple of years ago. Barely any brown bags in stock to create your sandwich and no pens available, tables dirty, lights in the ceiling flickering and same drawings on the wall from 3 years ago. Service was good. This place has a lot of potetial specially because it's located next to a movie theater.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Wicked
Super sketchy, loud rap music, and the lights were flickering. Looks like they didnt even bother to prepare the dining area. This was at 5pm on a Friday
I ate here on 2/24 and for the first time, I can say it was the worst experience. I went in the afternoon, there were 3 people working and they took 30 minutes to cook my food. I was the only one there with my husband . The fries were cold and uncooked, I asked them to remake my sandwich because they messed up and they barely did any better. They made my food and just left the counter completely the whole time and I had to grab them. I would NEVER go back to the THIS location again.
It is currently 7:12pm. According to Google they should be open but they’re not. The sign isn’t even lit up.
Atmosphere: 1
Food: 1
Service: 1
I just moved to fayetteville from NYC and finding a good sandwich spot is hard to find. not anymore!!! These sandwiches are soooo good and remind me of the hot deli sandwiches I get from my hometown.Remarrio and the rest of the staff at this establishment are super friendly and very attentive to the customers when they walk in as this company has a unique ordering system.The overall environment is fairly clean. I didn't get a chance to use the restroom but the kitchen and sandwich making areas are very clean.This is my new sandwich spot and I highly recommend!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak, Club Sandwich, Ultimate blt
We ordered picked at about 6:55pm which was supposed to be ready at 7:15. We arrived a little after that time and proceeded to wait about twenty minutes for our order to be ready. There was only one person behind the counter while the other two workers were sitting in the lobby and in the bathroom. Food was mid and def not worth a twenty minute wait.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
This place is disgusting, if they don’t clean the guest seating area, drinks counter, bathrooms or anywhere else I could see…what do you think where we can’t see looks like!? I wouldn’t trust eating
Atmosphere: 1
Food: 1
Service: 1
Dirty, unorganized, the sweet tea was 100% old and my sandwich was thrown together. Wait time exceeded 20 minutes, surprisingly that time was not spent on giving me a quality meal.
Atmosphere: 1
Food: 1
Service: 1
I was 32 when I walked in here.
Atmosphere: 1
Food: 4
Service: 1
My first time at this establishment. First off the sandwiches are absolutely delicious! The staff greeted me as soon as I walked in. They also went out of there way to walk me through how ordering works. Great service! They were very friendly and made the sandwich exactly how I requested. My food was delish! 5 out of 5!
Atmosphere: 4
Food: 5
Service: 5
Went to which wich and it smelled of sewer, the sweet tea tasted as it had been sitting out overnight, it took over 20 minutes to get my sandwich and then I had to wait for fries to cook…so I ended up with a bag of chips. Let’s just say that was my first time there and it will be my last.
Atmosphere: 1
Food: 2
Service: 1