KFC

1690 Neal Hawkins Rd, Gastonia
(704) 867-3390

Recent Reviews

Vurtricia Brooks

Biscuit was smashed up and

Atmosphere: 4

Food: 3

Service: 5

Larry Evans

They're chicken is a lot better than most of the Kentucky fried

Food: 5

Service: 5

Recommended dishes: Extra Crispy Fried Chicken Breast with Mashed Potatoes and Gravy

Cindy Williams

Had a very pleasant experience..I arrived just as they got several huge orders , back to back.. The crew was really hustling to get these and my orders filled , meanwhile the manager was very professional at rallying her team to getting the job done..everyone there very kind and working together..to make this KFC awsome...

Atmosphere: 5

Food: 5

Service: 5

Mike Ingle

Would not take my order in drive-thru. Had to use online.Could not pickup my order in drive-thru. Had to come inside.Ordered plates and utensils with my 8-piece family meal. Got home and they were not there.

Atmosphere: 2

Food: 4

Service: 3

Bill Atkins

Just terrible experience ordering inside..

Atmosphere: 4

Food: 5

Service: 1

Dan Whitehouse

Two times we have ordered from this store in as many weeks. They missed half the order both times. Can people not read anymore?

Food: 1

Service: 1

William ervin

Underpaid staff/children working here. My orders are always wrong but they always seem to fix it if I catch the mistake in time. Usually friendly

Holly Leyatte

The food is good but the staff's attitudes are horrific. They act like you're putting them out when you place an order.

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Extra Crispy Fried Chicken Breast with Mashed Potatoes and Gravy

Glenda S. Wilson

Food was good the place was clean and they were helpful I definitely look to go back and very

Atmosphere: 4

Food: 4

Service: 4

Daniel Whitmore

Went through the drive-thru, felt rushed, and the employee working the microphone came across as snappy. Didn't even get to order the sides I wanted as she picked them for me. I wanted extra sauces... not today, Satan. Of more importance, though, was the size of the supposed chicken tenders. The tenders were no bigger than the size of two quarters. I ordered the 6 tenders combo, but what I got was a 4 piece overly large nuggets. Not cool, KFC. The large drink is smaller than anticipated as well. I would prefer more non-sugar drink options. Two choices is still better than some places. KFC, let's agree to do better and I'll give you another chance.

Atmosphere: 3

Food: 4

Service: 1

Ron Mumpower

Lunch staff was very efficient and very friendly! Restaurant and restroom were both clean! Highly recommend!

Pervis Johnson

Great place to grab a snack on my way home from work

Atmosphere: 5

Food: 5

Service: 5

Sandra Mercer

What can you say it's KFC great chicken nuggets ??

Atmosphere: 5

Food: 5

Service: 5

Allyson Ward, Realtor NC & SC Coldwell Banker

I grew up in Kentucky with KFC and it's just not as good as it used to be. I guess that happens when corporation take over.

Atmosphere: 3

Food: 2

Service: 4

D Davis

We've used KFC for large family gatherings a lot over the last month due a family members illness. The last 3 times we ordered the food was wrong, incorrectly prepared or missing from the bags...no straws, napkins, sauces etc. When you call the number to speak with someone the phone is off the hook. Called corporate to complain and that was an absolute nightmare. It took so much of my time to go over everything with 'Lisa' and then she told me I had to be connected to another dept to get a refund. Once transferred, the call was dropped.Terrible service at store level and corporate as well.We will find another restaurant as a source from now on.As an add on...I asked for a manager or district rep to contact me when I spoke to corporate and all I've heard is CRICKETS so far!! It's been long enough. They simply do NOT care about their customer's.

Atmosphere: 1

Food: 1

Service: 1

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