Would give no stars but won't allow it. Ordered 8 piece all white drove home 15 minutes away. Had legs and thighs. Took it back and asked for money back was told takes 3 to 5 days to get refund. Don't go here.
Atmosphere: 1
Food: 1
Service: 1
James Eddie Turner
I stop here every morning the food is great, but I’m about to stop going due to the wait times it’s always 20 minutes to wait on a biscuit. You guys have got to break down your wait times. Please!?!?!???
Atmosphere: 1
Food: 3
Service: 1
Steve Twiddy
Sausage biscuit was really
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Bojangles Dirty Rice, Sausage Biscuit, Biscuits and Gravy, 2pc Breast & Wing - 10 30am to Close, Steak Biscuit, Bacon Egg & Cheese Biscuit, Egg & Cheese Biscuit, Bo Fries, Fried Chicken
Lisa Odom
Staff is a little rude and wait times are
Atmosphere: 2
Food: 4
Service: 2
Barry Lyon
Avoid this location on Highway 111. There are five in Goldsboro. I wish they would close one if they can't fix it and strive to have four good ones instead even if I have to drive a little farther. High employee turnover is a problem everywhere these days, but the management here lacks the toughness to select and train people properly. The Tands franchisee has "69" locations in eastern NC and sadly they do not care about customers. This location has consistently bad service and varying food quality. Closing time varies. Do not plan on using the dining room because it is either closed or filthy. Maybe if they keep the dining room and bathroom filthy fewer people will come inside? This is their motto.
Atmosphere: 2
Food: 2
Service: 1
Diane Dunn
Let me start with my sandwich was good, but the service was unacceptable. On January 4, 2024 I drove through for a Grilled Chicken Breast Sandwich. The total was $6.49. I handed the young man a $5 gift card and $2. I asked for a receipt and was given one. I waited for my change and he hadned me my order. I asked for my change and he informed the $2 cash was applied to the order and the remainder was on the gift card. I told him the order was $6.39 and he was given $7. I asked again for my change. With attitude he said, "It's only 61 cents." I asked him for his name and was told Omar. I said, "Omar, your are stealing from a customer and that's theft. Please give me my change. He stood there looking puzzled and in a firm voice I said, "Now." He handed me the gift card. Yes, I know it was only 61 cents and I never told him he could keep my change. It makes me wonder how many other customers he is stealing from. I called the store and asked to speak to the manager. She insisted she could help me. I asked her if she was the manager and she replied, "yea." I asked her again and she wasn't so sure. The call was ended. Theft is theft, no matter how much the amount is.
The food had hair Like the chicken and the biscuits had hair more family and family did not like that at all
Stephanie Vega
This is the 3rd time customer service is terrible! I tried to be patient but everytime I came for the past 3 times they aways greet in a bad mood or in a way that they don’t wanna be there working. I understand work can get tiring but at least say a nice hello or say have a great day! This time my fries were fulI and food was warm which I appreciate since they always give me half full burnt fries. This time I asked for buffalo and bojangle sauce, they did not give me one or the other I got ranch and honey sauce instead, I went back in to ask for the correct sauces and they said they didn’t have bojo sauce which I guess is why I didn’t get it but could you have at least told me you didn’t have any and offered me other sauces? And they did have buffalo sauce so I at least got that corrected but even when going back to get the correct sauces I still got the same vibes and bad/bored mood. And these vibes have occured EVERYTIME I come. Like I said i’ve tried to be patient because I understand food service can get overwhelming but come on ALL the time???! I hope this part of the customer service improves and hand out what the customer asks for, thank you!
Once again I tried to go thru the drive thru one hour before closing and no one takes my order. After waiting several minutes and calling out I drive around to the window. I see only one person and she looks the other way, refusing to come to the window. So once again I head to McDonalds where the line moves fast and the service is friendly AND they are open when they say they are open!
GREY EYES
Great in the mornings, piss poor service at night, so if you have loads of time to twiddle your thumbs and wait for basic food items when there is NO traffic backup or lots of people, go for it. Otherwise dont bother going afternoons or nights because this is hands down the laziest I have ever seen this location. 25 minutes I waited for a few biscutts in an overall empty resturaunt. I never pick apart places at all, the food and morning service is spot on, but only go at nights if you're not hungry and have loads of time to waste.
Atmosphere: 4
Food: 5
Service: 1
Reina A. Crowe
The food here was delicious and so fresh. The one I typically go to is in a different city, and their food is always old. I had a steak, egg, and cheese biscuit and YUM!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sausage Biscuit
Claudia Torres
Great food, but it took them an hour to make my order. An order of 50 biscuits ...
Atmosphere: 3
Food: 5
Service: 1
Jules R.
fries were not seasoned at all, very dry, chicken was cold, workers were not the kindest :/
Would give no stars but won't allow it. Ordered 8 piece all white drove home 15 minutes away. Had legs and thighs. Took it back and asked for money back was told takes 3 to 5 days to get refund. Don't go here.
Atmosphere: 1
Food: 1
Service: 1
I stop here every morning the food is great, but I’m about to stop going due to the wait times it’s always 20 minutes to wait on a biscuit. You guys have got to break down your wait times. Please!?!?!???
Atmosphere: 1
Food: 3
Service: 1
Sausage biscuit was really
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Bojangles Dirty Rice, Sausage Biscuit, Biscuits and Gravy, 2pc Breast & Wing - 10 30am to Close, Steak Biscuit, Bacon Egg & Cheese Biscuit, Egg & Cheese Biscuit, Bo Fries, Fried Chicken
Staff is a little rude and wait times are
Atmosphere: 2
Food: 4
Service: 2
Avoid this location on Highway 111. There are five in Goldsboro. I wish they would close one if they can't fix it and strive to have four good ones instead even if I have to drive a little farther. High employee turnover is a problem everywhere these days, but the management here lacks the toughness to select and train people properly. The Tands franchisee has "69" locations in eastern NC and sadly they do not care about customers. This location has consistently bad service and varying food quality. Closing time varies. Do not plan on using the dining room because it is either closed or filthy. Maybe if they keep the dining room and bathroom filthy fewer people will come inside? This is their motto.
Atmosphere: 2
Food: 2
Service: 1
Let me start with my sandwich was good, but the service was unacceptable. On January 4, 2024 I drove through for a Grilled Chicken Breast Sandwich. The total was $6.49. I handed the young man a $5 gift card and $2. I asked for a receipt and was given one. I waited for my change and he hadned me my order. I asked for my change and he informed the $2 cash was applied to the order and the remainder was on the gift card. I told him the order was $6.39 and he was given $7. I asked again for my change. With attitude he said, "It's only 61 cents." I asked him for his name and was told Omar. I said, "Omar, your are stealing from a customer and that's theft. Please give me my change. He stood there looking puzzled and in a firm voice I said, "Now." He handed me the gift card. Yes, I know it was only 61 cents and I never told him he could keep my change. It makes me wonder how many other customers he is stealing from. I called the store and asked to speak to the manager. She insisted she could help me. I asked her if she was the manager and she replied, "yea." I asked her again and she wasn't so sure. The call was ended. Theft is theft, no matter how much the amount is.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Biscuits and Gravy, Grilled Chicken Sandwich Combo, Mashed Potatoes & Gravy
Love their food.
Atmosphere: 4
Food: 5
Service: 4
service
Atmosphere: 1
Food: 1
Service: 1
The food had hair Like the chicken and the biscuits had hair more family and family did not like that at all
This is the 3rd time customer service is terrible! I tried to be patient but everytime I came for the past 3 times they aways greet in a bad mood or in a way that they don’t wanna be there working. I understand work can get tiring but at least say a nice hello or say have a great day! This time my fries were fulI and food was warm which I appreciate since they always give me half full burnt fries. This time I asked for buffalo and bojangle sauce, they did not give me one or the other I got ranch and honey sauce instead, I went back in to ask for the correct sauces and they said they didn’t have bojo sauce which I guess is why I didn’t get it but could you have at least told me you didn’t have any and offered me other sauces? And they did have buffalo sauce so I at least got that corrected but even when going back to get the correct sauces I still got the same vibes and bad/bored mood. And these vibes have occured EVERYTIME I come. Like I said i’ve tried to be patient because I understand food service can get overwhelming but come on ALL the time???! I hope this part of the customer service improves and hand out what the customer asks for, thank you!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Once again I tried to go thru the drive thru one hour before closing and no one takes my order. After waiting several minutes and calling out I drive around to the window. I see only one person and she looks the other way, refusing to come to the window. So once again I head to McDonalds where the line moves fast and the service is friendly AND they are open when they say they are open!
Great in the mornings, piss poor service at night, so if you have loads of time to twiddle your thumbs and wait for basic food items when there is NO traffic backup or lots of people, go for it. Otherwise dont bother going afternoons or nights because this is hands down the laziest I have ever seen this location. 25 minutes I waited for a few biscutts in an overall empty resturaunt. I never pick apart places at all, the food and morning service is spot on, but only go at nights if you're not hungry and have loads of time to waste.
Atmosphere: 4
Food: 5
Service: 1
The food here was delicious and so fresh. The one I typically go to is in a different city, and their food is always old. I had a steak, egg, and cheese biscuit and YUM!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sausage Biscuit
Great food, but it took them an hour to make my order. An order of 50 biscuits ...
Atmosphere: 3
Food: 5
Service: 1
fries were not seasoned at all, very dry, chicken was cold, workers were not the kindest :/