710 Greenville Blvd SW, Greenville
Okay.. I honestly almost feel bad doing this, but it’s a constant issue. It needs to be addressed.Calling in the morning before work, I ATTEMPT to get an answer by 7:10-7:16 from Cracker Barrel. Seems no one cares to answer before 7:27. I have been on some list for a free meal because the last THREE times I have ordered had been an ordeal. The first time no protein at all in my meal. No bacon. ONE egg. It was a mess. I called to fix things. “No problem” I was told. So I go back a few weeks later, and not only is my order wrong again. It’s sitting within reach, and I am told I must wait for the manager… “where is he/she? Was my question. Almost a half hour passed by. I come to find out they were outside just hanging out or smoking a cigarette who knows. Oh btw! At the end of the matter somehow I am not on this list for my meal. (After standing in wait for 18 minutes with the food in sight WHICH IS NOW COLD)Frustrated, I pay. Arriving at work I clock in, and sit down to eat. There’s no cutlery, there is no syrup. There is no sugar in my tea or a straw. Nothing. There is no side order of hash brown casserole (paid for it) Extremely frustrating when you have to fight for an answer to pay someone. Even more so, when you are forced to sit, and dine in to have your order made accordingly, and proper. I have written this post because here this morning I have fought again to get an answer again. In reality o should be able to call at 6:45 and have an answer. I SHOULD be able to pick up my food ready and hot at 7:00am. Especially with such a focus on all day breakfast menu items. I know I am owed a meal. And yet, I am on my way to pay your company again for multiple meals now that I am still owed. Perhaps this is not the base of my concern.. I am more displeased with the unimportance of my order, my time, my MONEY, and my handling staff members. Not to mention back to back to back mistakes on food you paid for that you were owed to begin with.I applogize for writing this post, but I attempted (4 times) to allow the staff to correct the issues…I finally got an answer this morning after my 4th attempt. I am going to pick up my food, and pay your organization, yet again.The End.I hope you enjoyed the book…Your move….
I remember when Cracker Barrel cared about the quality of their food. Within the last 6 months I have ordered 4 meals and only one time was the meal correct. Today was the final straw. I ordered the fish meal with mac and cheese and turnip greens. Instead of putting the sides in a separate container or at the very least the greens, they put everything together in one tray without draining the greens. Everything was wet from the liquid. The fish was soggy and the mac and cheese, well it all had turnip juice all over it. This was awful. I will no longer waste my money at this place. I've tried giving them a chance to get it right. Where is their pride? What happened to quality control? I've had a whole side missing. I've had old food packaged up and given to me. And now soggy fish. I am so over this place. Disappointment and disgust doesn't begin to describe how I feel. I also feel ripped off. Never again.
awesome place.....always love eating here
Service was great! I did not have to wait for a waitress to approach me. Waitress was friendly and attentive. Food was delicious.
Service is terrible… I ordered one of my children a grilled cheese. Waitress brought shrimp. We told her he had a grilled cheese. She acted like she was going to check and then never did anything. She did not refill our drinks the entire time we were there. Not impressed. Food quality was good.
I used to work at Cracker Barrel as a grill cook. While some days were long and tough, especially Saturday and Sunday rushes, we prided ourselves in making great food. This was my first time at the Cracker Barrel in Greenville, NC. The food today was absolutely awful. I have never been at a Cracker Barrel where the breakfast I’ve sent the food back. The food clearly sat under the heat lamp for a long time before it hit our table. I am willing to bet our ticket time was around 25-30 minutes. I ordered a double meat breakfast and was served a concoction of what looked to be cheese and eggs, and two pieces of shriveled up Turkey sausage. Both mine and my girlfriends pancakes were burnt and unappetizing. Our waitress wasn’t apologetic or anything. Not to mention, we never got a single refill on our water. We couldn’t leave fast enough. Very disappointing.
Very quickly seated after arriving! Great menu selections! Delicious appetizer bread! Comfortable environment, maybe a little closer than we desired to other patrons. Friendly enough server. Affordable. Pleasant shopping experience afterwards.
Love the catfish
Love the catfish!
Only came here to sit and relax after walking to the store. The atmosphere was not what I expected as me being a minority. The vibe I got was friendly and the staff never bothered me. Very rare here. Ever since I left this C Barrel almost literally every other store either called the cops on me or walked up to me begging me to purchase something. Next visit here I might buy some food, smelt amazing from outside. Hopefully inside matches the outside
The staff were nice and friendly but the floors weren't kept clear of debris in the dining area nor were the tables cleaned immediately after guests left. The table behind us stayed full of dishes and trash the whole we were there. There's a terrible corner to have a table right behind the hostess desk. She kept trying to seat parties there but everyone including my party asked for a different table. Too much traffic going by that spot. Our server Cameron was brand spanking new but did a fine job tending to our requests. The food took a while, which was unusual since we ordered breakfast items with the exception of a loaded baked sweet potato and steamed broccoli but when the food did arrive it did not disappoint. The prices aren't bad either for what the amount of food you receive. I still would recommend this place to anyone looking for comfort food and a nice store to buy old fashioned goodies, trinkets and clothes.
Is far superior yo the Rocky Mount located store. Service was great, food was good as well as plentiful. Young aged waitress was top of the line to have to handle 15 patrons at 1 gathering. Rocky Mt needs to sharpen up or get prepared to close up in comparison to yhe Greenville location!!!!
The grilled catfish was unbelievably amazing. So flavorful, falling apart delicious. The macaroni and cheese was okay, not as good as homemade or Chick-fil-a. Tasted more like a box almost. Hash brown casserole was delicious as always. The biscuits were good. Cornbread was a little hard. I think they're just understaffed like everybody else right now. The waitress was nice, missed a few things but rectified what she could. Overall it was a good experience!
Your typical Cracker Barrel layout, very well ran to be one of the busier places in town at certain times. Food was fresh and prepared just as ordered. Drinks never ran out. Keep up the good work!
I ordered online, and part of my order wasn't complete. That's not really what bothered me, it's the casual way the girl at the counter told me, "Oh I'm just on retail. If the kitchen doesn't tell me, I don't know." It isn't that hard to read the ticket and see that something paid for isn't in the bag. I keep having bad experiences here for breakfast take out. I'm starting to think it's corporate culture.
710 Greenville Blvd SW, Greenville, NC 27834