Bonsai

1850 Wilmington Hwy, Jacksonville
(910) 346-8888

Recent Reviews

Shannon Barnes

I got a delivery for Chicken hibachi and shrimp and steak hibachi, the shrimp was not even devained, and it still has shells on them. The steak was overcooked and rubbery. My vegetable tempora was not even fully cooked. The sauce container was warped and spilled all over it. So it was inedible. When I called him to ask if I could switch it out he yelled at me and told me it's his restaurant and that it was deep fried not cooked. I said deep frying is a form of cooking. It should not still be doughy and pail white. He refused to help fix the situation and argued with me for 5 minutes.

Food: 1

Service: 1

Lashawnte Mortley

Food was old as hell stale as hell Honestly, if you want sushi on a budget, just go to freaking

Atmosphere: 1

Food: 1

Service: 1

Michael Saravia

Very high-priced dry food.

Atmosphere: 3

Food: 2

Service: 4

Recommended dishes: 0-4 Hibachi Chicken, Hibachi Steak

Thomas C.

The food has always been great, been going here for over 2 years and never had a complaint. Great prices for hibachi, youre not gonna find a full plate for $10 anywhere else. The young guy working the front counter is always nice. I once left my wallet here on accident, and he ran out the front door to give it to me as i was pulling off. Absolutely zero complaints about this place, I recommend it 100%.

Alyssa Flowers

Listen I never do reviews but yesterday my husband went to surprise me with a Cali roll. It was warm, smothered in yum yum sauce and needless to say…. Stuck on the toilet…. How to you mess up a Cali roll??? So unless you want to find last years thanksgiving I wouldn’t go there

Food: 1

Pedro Pedraza

2 hour delivery when its 25 mins away with terrible tasting slightly burnt food alongside horrible treatment of their workers threatening them with taking their tips away if asking for a refund. Alongside the owner calling and cursing when asking for the refund.

Atmosphere: 1

Food: 1

Service: 1

Paige Baeann

I have lived here for years and always thought this place looked sketchy… But tonight my husband and I ordered 5 different rolls and it was actually good. (We picked up our food because the delivery time was going to be 2 hours.) The atmosphere inside could have been more tidy (food station) but I think it was because only one person was working and the phones were ringing off the hook/ it was hot af in there.

Atmosphere: 2

Food: 4

Service: 5

Anita Ashabranner

Food has taken over 2 hours to get here. The hot food was cold and cold food was hot. Never again will we order from this place.

Atmosphere: 1

Food: 1

Service: 1

Analyn Swingle

Love their food so good and fresh. Thank you Jason and also your dad thank you for your hardwork. I will call u to order for delivery soon ok.

Mitzi Sanchez

Simple little restaurant that reminds me of Japan. Nothing fancy but the food tasted great (portions are Japan sized). Will be coming here often. For speedy service I recommend going in person/ order and take-out, they receive a lot of phone and delivery orders!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sushi Combo

Robin Burleson

Just tried this place for the first time and it was delicious. We ordered the shrimp hibachi and there was a lot of shrimp. I was very pleased with that and I love the flavor of the rice, I could eat it plain. All that, mixed with the vegetables made a really good meal. They appeared busy but we did not have a long wait, we'll be back!

Atmosphere: 5

Food: 5

Service: 5

Santiago C.

Sushi here is just the worst!! It literally tastes and comes packaged as the grocery store sushi. Not fresh at all. Eat here if you wanna waste some money. Hibachi was bland, chicken was wayyy overcooked vegetables were not fresh and the rice was hard and tasted burnt.

Michelle C.

We made an order online. The guy was telling my husband to "hurry up and pay". When asking questions about other food items he was rude and condescending. After paying to told us to get out. Don't recommend in my opinion.

Manstincts

Best hibachi in Jacksonville. Only 4 stars due to the fact that I think they changed their rice. Not as good as it used to be.

Logophile

Ordered delivery. Took 2 hours to show and delivery driver had $0 in change somehow, probably lying. So I gave her the only bill I had which was a $50 and sent her on her way for a $30 order. Food was cold and the teriyaki chicken was easily the lowest quality teriyaki chicken I’ve ever received. The sushi was the same temperature as the rest of the food. No chopsticks in bag. Sauce was spilled all inside the brown paper bag that food came in. Can’t even sugarcoat it because this place didn’t do a single thing right. Trash. Would rather eat an MRE than what you served me. Thanks for the single napkin though.

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