Moe's Southwest Grill

397 Jacksonville Mall, Jacksonville
(910) 353-6637

Recent Reviews

Ryan Smith

Bad service & food & food cost way more than expected

Dustie Rae Haught

I go in there from time to time. They always have great deals and their staff is really friendly. I especially love, Dennis he always takes great care of me. It's a great place to stop if you're doing a little shopping in the mall.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad

Julia Townsend

Tonya has the best customer service in Jacksonville! She makes me feel like family and that I’ve known her all my life. The food is always good. Everything about this location is great!

alan ennis

So this was the BEST experience I've had here in quite a while. Tonya and Dennis were working hard doing awesome making sure I had what I needed. Suggested toppings to help make my experience better. The 2 of them were working as good as a crew of 5. Legit heard "WELCONE TO MOES" every time someone came in which I hadn't heard in a while. MOE'S YOU EARNED THIS 5 STAR!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Homewrecker, Moe's Famous Queso, Quesadilla, Bowl, Burrito

Alanna Humphrey

Never a bad meal Here. One of my favorite places to go. Wish I came here more often.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bowl

Shelby Adams

Customer service is on point!! Every employee super nice! Food is amazing!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Club Quesadilla

Keisia Purvis

I got the (home wreaker) I think that is what's it's called the bowl and it had NO flavor! I don't understand how you can have all those ingredients and still taste bland... Won't waste my money going there again.The service was fine, I didn't dine it but the food was a waste of time and money. I have been there before, and I enjoyed it, however I don't think I will return.

Atmosphere: 2

Food: 2

Service: 3

José Luis Meza Sequeira

It is my first trip to the United States of America. I went out to run an errand with my daughter and we stopped by Moes's and I loved it. Keep trying harder and you will be number 1. I don't speak English, but I will learn so I can work. God bless you always. Amen ????‍♂️??.

Atmosphere: 4

Food: 4

Service: 4

Hollie McElMurray

Excellent customer service. Came in with a friend and a total of 6 kids. Staff was super friendly. Helped carry food to table.Kid-friendliness: Kind, patient staff.

Atmosphere: 5

Food: 4

Service: 5

Perry

We ate in. It wasn’t the best food, a little unclean. Not sure I would come back. People seemed nice. App wouldn’t do the deal of the day.

Atmosphere: 2

Food: 1

Service: 3

Virginia Teachey

Love the food. . But the last two times I have been in, I have been very disappointed with your management (Tony). His actions . But Thursday night I was enjoying time in your restaurant until a mother carring a baby and had a little girl that was around 2. The little girl needed to go to the bathroom. ( I understand your bathroom are for your customers only. But I my self have used your bathroom while shopping at the mall. And nothing being said. But Thursday night your manager Tony denied this mother and child that was crying and was denied the use of your bathroom. Holding the door shut. Being very rude and disrespectful. At one time the mother yelled help . Very sad night at Moe's. With that being said I will be contacting your corporate office on the actions of this Manger.Even though i enjoy your food, at this time, it will be a.while before I come back.

Atmosphere: 1

Food: 4

Service: 3

Francisco Darna

Flavorless overpriced food rather go to Chipotle.

Beth Davis

Fantastic!

Atmosphere: 5

Food: 5

Service: 5

Stephanie Porter

Nice price and quality food for the kids meals.

Atmosphere: 5

Food: 5

Service: 5

Angela Mixon

Burrito was great! Chips were pre salted and were so salty you couldn’t eat them.

Food: 4

Recommended dishes: Bowl

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