Pizza Hut

431 Western Blvd I, Jacksonville
(910) 353-2555

Recent Reviews

Jamisha Fields

By far the worst Pizza Hut I’ve ever had. The customer service was not great. Both of my pizza’s were pulled out of the oven too early as well as the cheese wasn’t coated correctly on the pizza. I had revealing sauce spots all over my pizza. Pizza Hut was my first job as a teenager and this should be very unacceptable.

Atmosphere: 1

Food: 1

Service: 1

Dakota Greenawalt

Don't pick this place, took them an hour to deliver the food. Food was cold and dough was raw.

Food: 1

Service: 1

Sara

Employees are really nice at this location, and took the time to help me get my future orders perfect. They work hard and really made sure I was happy with it, which I really really appreciate given my food aversions.

Atmosphere: 5

Food: 5

Service: 5

Donna Mcmaster

Everything was great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meat Lovers Pizza

Jill Reid Wheeler

Great food and customer service!!!

Food: 5

Service: 5

Sixstrings78

Normally the pizza here is good. I've only had maybe 2-3 not so good experiences out of 100 ?

Atmosphere: 4

Food: 4

Service: 5

Melissa Lili

The people here are always so nice!

Food: 5

Service: 5

Recommended dishes: Breadsticks, Cheese Pizza

W0rthlessboi

That Isaiah kid is a bit slow but

Atmosphere: 5

Food: 5

Service: 5

Michael Oliver

I’m done with this… had to repeat my order on the phone a few times. I get there and they still managed to screw it up. To get it right, they keep hollering back and forth the correct order… can’t imagine how it got messed up. I had to wait for them to redo it and was entertained by others waiting with their own interesting stories about their crummy experience. Then I keep hearing profanity from employees in the back. Place is a mess!

Jason Olivo Jr.

The food was on time and the driver was wonderful with my order to my hotel room. Thank you Pizza Hut of Jacksonville, NC for dinner.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnabon Mini Rolls, Mtn Dew, Pepperoni Pizza, Cheese Sticks

Juanietta Brown

CALL ? ahead of time,10mins my wait time ⏲️ less than 5 mins

Angelita Lopez

Love it personal pan pizza the best

Gunner

Don't waste your time or money on this store.

Steve Jumonville

The delivery driver must have been a drift racer pizza was delivered squashed all in corner of box i was wondering why box almost fell out of my hand when she handed it to me UNACCEPTABLE! 10:05 pm 8/15/23

Crystal Martinez

I ordered a celebration bundle yesterday...the chesse sticks were not cut and the pizza crust was too hard, like crunchy hard...I called in to inform them and they asked if I wanted it sent out again or a credit to my account...I assumed that mean I could get it sent out at another day. I called today for my remake and they said it was only a 15.00 credit, not even half the cost of my order. Today I asked why they told me yesterday they could have remade it and sent it back out. He said the only way they would have done a remake is if I had returned they pizzas, none of which they said yesterday. So I used my $15 credit to get one large pizza delivere'd, still ad to pay $6 plus driver's tip and it took ONE HOUR AND 45 MINUTES to deliver my food. Next time I'll order Dominos, much less $$, and they remake your food no questions asked.

Load More