Wendy's

4039 Curtis Rd, Jacksonville
(910) 346-6087

Recent Reviews

Megan Morgan

If I could rate less than 1 star I would. We DoorDash Wendy’s frequently because it’s one of the few things available in our area. The order is never right. Ever. Tonight was especially bad as the frosty was completely melted, the fries were cold and soggy and they didn’t even put my burger in there. You know, the main reason to get Wendy’s? I honestly feel like they should fire everyone and start over at this point. They clearly don’t know how to read an order and if they did, they wouldn’t care enough to make it right. That’s my last Wendy’s order. If you still order from here, don’t say I didn’t warn you. You will be disappointed every time.

Atmosphere: 1

Food: 1

Service: 1

Brian Kinney

I've visited this location dozens of times in the last 15 years and within the last few years it seems to be more and more common to have an issue. Wrong orders, confused staff, missing items. Sometimes though it's 10/10, fast, hot and fresh food, so it's hard to pin an exact rating on the entire experience as it's best described as "Hit or Miss". The location on Western is typically our go to now.Parking: Approximately 20 spots directly around the building with the rest of the MCX parking lot also available.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Classic Chicken Sandwich, Honey Butter Biscuit

Chozien1

Took 15 minutes to get my order, came to me somewhat warm and the double stack I got was as small as a cheeseburger. Never eating there again

Atmosphere: 1

Food: 1

Service: 1

Dakota J. White

Very clean and amazing workers

Atmosphere: 4

Food: 5

Service: 5

James Doyle

Took the Grandkids for lunch after not catching any fish. Everything was good, except for the slow service at the register. One person doing it all. She did the best she could under the circumstances.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: 6 PC Chicken Nuggets

Paris Rosario-dube

Costumer service sucks here. Always so rude and they never put the maple sauce on my maple chicken sandwich.

Jose Miranda

11:30 on March 13 the guy running the drive thru asked me if I was picking up door dash told him no, then proceeded to say that they're closed due to cleaning like WTH how is door dash more important than your regular customers

Dylan Hynes

A hard long night at work and all I wanted was “Wendy’s” but nope, they’re closed 45 minutes earlier than the proper closing time.

Atmosphere: 3

Food: 4

Service: 2

Clint Groves

This place has given me the runs one too many times, if I eat a solid object it should not come back out in liquid form.

Atmosphere: 2

Food: 4

Service: 1

Ariana Mattison

There’s a certain lady usually at breakfast and she can be extremely rude and forgetful of items. She sounds super rude on the intercom and tends to not get the order correct. She also forgets straws and syrup often and the order is never packed w the sides that come with the meal. She has very few good days though just wish she could have more of them.

Atmosphere: 2

Food: 3

Service: 2

Yunfei Cheng

always forgot my potatos, crazy!!!

Atmosphere: 1

Food: 1

Service: 1

Cameron Dickey

Went there in the morning. Menu was still lunch/dinner. When I told the lady I need a minute the menu was ni breakfast she told me with an attitude "we know, we haven't switched it because of the rain". It's barely raining mind you. Not very professional. Also was rude taking my card. Thr overall experience got me heated first thing in the morning.

Atmosphere: 1

Food: 5

Service: 1

Brantley Rivera

The food was amazing but they had made our order wrong. we did drive thru so i cant really say how good the atmosphere was, but they got the ingredients wrong on the order.

Atmosphere: 4

Food: 5

Service: 3

David Berm

Great and speedy service, would totally recommend.

Atmosphere: 5

Food: 5

Service: 5

Justin S

Omg the service is terrible here. Such a long wait. Was at the speaker box for 10 minutes before they got back to me. Sat in line for almost 30 minutes....if you're in a rush and want fast food it would be faster to drive to the Wendy's on marine Blvd than go

Atmosphere: 1

Food: 1

Service: 1

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