Cicis Pizza

3746 E Franklin Blvd, Gastonia
(704) 879-4140

Recent Reviews

Carolyn Sisk

I absolutely love eating

Atmosphere: 5

Food: 5

Service: 5

Chelsea F.

The food was okay, could've been better. The dessert pizza was sooo good The waitress who was working this afternoon was a sweet older lady. She offered us a peppermint/ or sucker, she was very on-top of clearing our dishes. The overall vibe of the place was calming. It wasn't crowded ((probably due to it being Wednesday and around 1-2PM)). Me and my family used to go here (before the first shut down), it's almost like bringing my childhood back! If you're looking for inexpensive buffet and like pizza, this is the place for you and your family!

Tabitha C.

Greeted as soon as we walked in the door. Friendly service and smiles. It definitely gave a nostalgic feeling that we can bring our children and grandchildren. The prices are great!! Delicious food and a variety of selections of different pizzas .If you don't see a pizza of your choosing, then you can request one for the bar. Fast service and clean environment! Great buffet options and a salad bar are robust. Pasta with either Alfredo or marinara of your choosing is a must try! I love the atmosphere and especially love the game room for the children. They loved it!!!

Brooklyn D.

horrible service. arrived an hour before they closed and they were taking all the pizza out before we could get any. All of the pizza that they left out was cold and hard as a rock , place was an absolute mess and employees were just standing there talking to each other. will never get my money again !!!

Sofia Ricra

It was busy today since it is a saturday, but i had a wonderful experience. I used to come here a lot when i was younger and im glad it returned back to its original location. The food was great and the service was awesome. I will be returning!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Pizza and Salad

Your M.

I don't Evan want to give one star, I mean I had a dead fly in my food and. It to mention the food I got for my daughter was disgusting

Mr Crazy

Overall It was ok experience. But the issues I noticed was there was a long line of people trying to get food, the food wasn't coming out in time, the ice has issues dealing with it being jammed most of the time, and the only good thing was the customer service it was really good. I hope you guys can fix these issues so we the customers are able to give you guys a better rating in the future.

Atmosphere: 4

Food: 4

Service: 5

Lauren Miller

Pizza is soooo good and it’s way less greasy since it became cicis again!?

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: BBQ Chicken, Alfredo, Buffalo Chicken, Spinach Alfredo

William Brest

It was better when we had local owners...

Atmosphere: 1

Food: 2

Service: 1

P watson

So glad they are back!!

Atmosphere: 5

Food: 5

Service: 5

Reesie Gary

Before today, I hadn't been there in quite a while.The food was delicious and the prices were grrrreat! I asked my friend about the price and she confirmed that the buffet price was less than $10 with beverage included.? I'm going back there soon and taking grandchildren because its affordable.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Pizzas Salad and Chicken Noodle Soup, Create Your Own Pizza

Nate Moak

I was excited to hear about CiCis re-opening as I ate at this location quite a bit in the early 2000's. After reading some reviews, I was skeptical about trying it, but decided I needed to see for myself. After dining there, I figured I should post my own experience.I went with my wife and dad on a Monday (10/23) around 12:30. There was already a small line at the register, but we were greeted with the classic "Welcome to CiCis" upon entering the door. The line moved quickly, even though the person in front of us tried to cause a fuss with the cashier because she wanted some item she used to get years ago when it was CiCis and the cashier tried to explain they did not offer that now. The cashier (I believe I heard someone call her Sabrina) did a great job of handling it and getting a manager for help. After paying for our meals, we found a nice booth near the arcade that had recently been cleaned. The woman who was working the dining room (cleaning, picking up plates, helping customers) brought us a stack of napkins and some after dinner mints. She was constantly clearing used plates off tables and throwing away trash, along with restocking forks, straws, and cup lids. She was also extremely personable and made our dining experience very pleasant. I counted at least 7 employees working and they were constantly bringing out new pizzas and keeping the bar stocked and fresh. I made several trips the bar and there was not a single time that there was an empty space on the bar. There were at least 10 pizzas to choose from, plus dessert pizzas. All of the pizzas I tried were very good and cooked perfectly. The dessert pizzas were amazing! I did not try the pasta and salad, but my wife did and she was pleased with both. The employees did a great job of communicating with each other about what pizzas needed to be made to restock the bar and usually a fresh pizza was out when there were still 1-2 slices left of the old one. All this while the restaurant was quite busy, at least 25 people dining and a constant flow of 2-3 new customers every 5 minutes.All that being said, I did not experience any negatives from my first trip back to CiCis. All of the employees were friendly and helpful. The buffet was constantly stocked with hot, fresh pizza, and the dining room was spotless thanks to the woman floating around (I hate that I did not get her name). I also checked the bathrooms and they were very clean as well. I would definitely recommend this CiCis location and would not hesitate to go back myself and invite others. It seems that most of the reviewers are expecting a 5-star steakhouse atmosphere, which is unfair. It is CiCis, an affordable, family-oriented, pizza buffet.....Nothing more, nothing less. Just go, have some good pizza, and stop nitpicking!!

Atmosphere: 5

Food: 5

Service: 5

Darlene Rogers

The staff couldn't keep up with the crowd. Most of our stay there were 4 pizzas on the buffet of that. Desserts were out for 30 minutes. Drink machine was out of order. When this was Pizza + they had an awesome salad bar. Now that it is Cici's again it sucks and that's the reason we went today. Had it changed ownership?D. RogersVegetarian options: The veggie pizza crust was doughy

Atmosphere: 1

Food: 1

Service: 2

aria aria

Being married to a previous manager at the original CiCi’s that was at this location years ago, there were numerous things wrong at this location. First of all, the young lady at the front was delightful and friendly. This sadly is the only good experience we had here as a family of four with two young children. The BBQ pizza was burnt, the pizzas slices were not cut to proportion. Pizzas were mixed with each other. Slices were not cut all the way through making it difficult to get a piece. The salad bar was actually not bad. We didn’t bother with the dessert bar, which is saying a lot when your children won’t touch it. The ice machine did not work properly. The marinara and Alfredo sauces were burnt and had not been changed as you can tell from the burnt rings. We requested a specialty pizza and he did not take our name or give us any type of marker or number. When our pizza was done, we weren’t told and the pizza was just placed on the bar with all the other pizzas. This happened to the table beside us also. Took our young daughter to the bathroom and there was water all on the floor on the way there but no wet floor sign. Bathrooms needed to be cleaned. Did not see the manager speak to any guests the entire time we were there. In conclusion, our 10 year old got sick a few hours after eating there. Not sure if we will be visiting again, I know our 10 year old says she will pass.

Atmosphere: 1

Food: 1

Service: 1

Melissa “Shell” M.

The only thing I enjoyed besides the employees was the chicken noodle soup…I did not find it as good as CiCi’s use to be back in tha day…Half of the pizzas were burnt

Load More