Placed a mobile order that was supposed to be ready by 3:10 didn't leave there until 3:18 due to the kid making my sandwich taking care of other customers before me and switching our sandwiches up. Now the rest of my order is cold and I am upset. I'd like to hear back on why this happens. This is unacceptable. Yet fast food restaurant workers want more money. Bad thing is I even tipped them. Wish I could change that up but since I was trying to help and do a mobile order I got shafted
Atmosphere: 1
Food: 1
Service: 1
Jenny James
My husband has severe red meat allergies. This Subway has always accommodated him but this past Sunday I went there and asked if they would get a new tuna from the back since I could see the tuna was next to the roast beef and didn’t want to take any chances of roast beef being mixed in the tuna. The employees told me they were not allowed to go and get from a new tuna. I asked twice and they both looked at me and said no. There are not many options for red meat allergies when eating out for him and this has always been one of my go too but now as they stated that’s their new management rules. I guess we will have to just go the better Subways from now on.
Sue Fultz
Young lady named Yareli and young man named Jamir are always delightful and polite and right on point i o ly go there when they r there those two deserve recognition because they r truly
The young lady with blonde hair and braided pigtails that served us today messed up our online order and was BEYOND rude when I called to get them remade. I understand mistakes happen.....but she never apologized and wanted to argue with me about the sandwiches I ordered while holding the receipt in my hand. The lady that was working with her was polite. That one worker just needs more customer service training.
Atmosphere: 1
Food: 3
Service: 1
Johnny Brim
Usually a gr8 experience @ this particular subway. My wife and I always buy @ least 2 of the footlong chicken, bacon, ranch subs, & about 7 xs out of 10 we buy 3, the extra one for daddy. All 3 subs are each a footlong, & on the itialian herbs & cheese sub bread, & all 3 are always chicken, bacon, ranch subs with the rotisserie chicken, & all 3 are mixed with pepper jack cheese & yellow shred blend & always all 3 toasted. Then Usually my wife will add all the toppings for each individual sub, which is pretty basic...(2 with- lite lettuce, onions, pickles, banana peppers, lite jalapeños peppers, & the 3rd with- lite lettuce, onions, pickles, olives, all 3 salt & pepper, extra ranch, & extra extra Baja Chipotle. ) We usually use either coupon 2 for $12.99 or 3 for $17.99 & get chips &/or cookies, if not both. 3 separate times, @ the same location, different days of the week, different times of day/afternoon/evening/early night, the same 2 younger ladies, 1 blonde hair, & 1 dark brown hair with tat under her ear, BOTH are rude, disrespectful, rolling eyes, attitude problems. & I mean all 3 different times of the month, different days of the week, & different times of the days, BOTH of the 2 young ladies have had an attitude, rude, & disrespectful. Now the young black lady is amazing, every single time we go in this location & she's working she's so sweet, caring, friendly, helpful, smiling, polite, knowledgeable, honest, truthful, respectful. She always does a GR8 job fixing each sub & we've been @ this subway location with her working more than 5 differeny times, she's ALWAYS ALWAYS DONE A GREAT, FANTASTIC, WONDERFUL, AMAZING JOB & ALWAYS ALWAYS SMILING & POLITE & RESPECTFUL. From now on, I will turn around and walk out if the 2 young ladies that are always rude & working I will NOT do business with them working.Parking: Needs more parking space options &/or locations. It's almost always hard to find a parking place near the subway, we have to always walk about 2 rows over away from the subway. I have had to park at dollar tree to go to subway.
This place has great food for subway, but AVOID CONNIE. She handled my sandwich without washing her hands or changing her gloves from cleaning. She also yelled at a much younger employee, and left her hanging with a line. It took so long to get my sandwich that I actually had to leave and go back to work without eating lunch since I work in the medical field, and get very strict lunch breaks. Seriously I actually WANT people to meet Connie so they know how bad she is for this place. We need people to speak up
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Black Forest Ham
Ethan P.
Thankful for the hardworking staff and hard work during difficult staffing time. Thank you
Buzz Williams
Few of the people r nice but THE MANAGER IS VERY RUDE AND HATEFUL AND LAZY ALL SHE DOES IS SIT AND TALK TO PEOPLE AND PLAY ON HER PHONE AND THE WORKS DO TO from the Williams family "buzz"
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Cookies
Teresa Chapman
They always get the orders right and friendly to as well
Atmosphere: 5
Food: 5
Service: 5
LaVonne Blalock
Service was good as was food although my sandwich got toasted in error and she said she would redo it if I didn't like it (I didn't) - I felt terrible wasting food but couldn't tolerate toasted Italian sub. Next sub was better and very good.
I ordered a flatbread sub online at this location. My husband picked it up and brought it home. They had put my ticket on someone else's bag. I ordered flatbread chicken onion teriyaki, provolone, lettuce, tomato, black olives, jalapenos, banana peppers and 2 sauces. I got a whole wheat bun, chicken, cucumber, spinach, lettuce and tomato. Soggy and completely wrong. I always get the same thing. I'm getting my money back or a free sub. By the way, they don't answer the phone so I can't make a complaint.Frustrated
Food: 2
Service: 2
pete webster
We walked in and there is only one person up front helping others so we waited for her to finish in hopes to place an order. When she finished with her customers she then turned to a second employee who was waiting around the corner and started talking. Never offered to ask us if we needed anything nor even acknowledge our presence after looking straight at us. Then makes eye contact as we are walking out the door and still never offers to help us. This is how to get a 1 star review
Atmosphere: 1
Food: 1
Service: 1
J.T.S.
Nice employees. Always quick in and out.
Atmosphere: 4
Food: 4
Service: 4
A G
Francine did not properly make my sub and when informed she instead wanted to argue. My order was an online order. I wasn’t too happy that she could ruin an online order because I mean it’s literally plain text. Spoke to her very nicely until she took the sub in the back with no gloves and still nicely told her “you weren’t wearing gloves.” She threw the sub on the counter and said “I’m not remaking the sub.” When brought the Sub I didn’t even have a bite taken from it. She only remade my sub after she called Law Enforcement and they literally told her to remake the sub. No threats were made to her but she was told that I was not leaving until she remade my sub. The other girl was sweet but Francine was very rude and had this distasteful attitude.
Tobias Kennedy
Wish I could eat here at least once with out hair in my food.
Placed a mobile order that was supposed to be ready by 3:10 didn't leave there until 3:18 due to the kid making my sandwich taking care of other customers before me and switching our sandwiches up. Now the rest of my order is cold and I am upset. I'd like to hear back on why this happens. This is unacceptable. Yet fast food restaurant workers want more money. Bad thing is I even tipped them. Wish I could change that up but since I was trying to help and do a mobile order I got shafted
Atmosphere: 1
Food: 1
Service: 1
My husband has severe red meat allergies. This Subway has always accommodated him but this past Sunday I went there and asked if they would get a new tuna from the back since I could see the tuna was next to the roast beef and didn’t want to take any chances of roast beef being mixed in the tuna. The employees told me they were not allowed to go and get from a new tuna. I asked twice and they both looked at me and said no. There are not many options for red meat allergies when eating out for him and this has always been one of my go too but now as they stated that’s their new management rules. I guess we will have to just go the better Subways from now on.
Young lady named Yareli and young man named Jamir are always delightful and polite and right on point i o ly go there when they r there those two deserve recognition because they r truly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 12 Pack Cookie Box, Diet Coke, Doritos Nacho Cheese, Baked Lay's Original
The young lady with blonde hair and braided pigtails that served us today messed up our online order and was BEYOND rude when I called to get them remade. I understand mistakes happen.....but she never apologized and wanted to argue with me about the sandwiches I ordered while holding the receipt in my hand. The lady that was working with her was polite. That one worker just needs more customer service training.
Atmosphere: 1
Food: 3
Service: 1
Usually a gr8 experience @ this particular subway. My wife and I always buy @ least 2 of the footlong chicken, bacon, ranch subs, & about 7 xs out of 10 we buy 3, the extra one for daddy. All 3 subs are each a footlong, & on the itialian herbs & cheese sub bread, & all 3 are always chicken, bacon, ranch subs with the rotisserie chicken, & all 3 are mixed with pepper jack cheese & yellow shred blend & always all 3 toasted. Then Usually my wife will add all the toppings for each individual sub, which is pretty basic...(2 with- lite lettuce, onions, pickles, banana peppers, lite jalapeños peppers, & the 3rd with- lite lettuce, onions, pickles, olives, all 3 salt & pepper, extra ranch, & extra extra Baja Chipotle. ) We usually use either coupon 2 for $12.99 or 3 for $17.99 & get chips &/or cookies, if not both. 3 separate times, @ the same location, different days of the week, different times of day/afternoon/evening/early night, the same 2 younger ladies, 1 blonde hair, & 1 dark brown hair with tat under her ear, BOTH are rude, disrespectful, rolling eyes, attitude problems. & I mean all 3 different times of the month, different days of the week, & different times of the days, BOTH of the 2 young ladies have had an attitude, rude, & disrespectful. Now the young black lady is amazing, every single time we go in this location & she's working she's so sweet, caring, friendly, helpful, smiling, polite, knowledgeable, honest, truthful, respectful. She always does a GR8 job fixing each sub & we've been @ this subway location with her working more than 5 differeny times, she's ALWAYS ALWAYS DONE A GREAT, FANTASTIC, WONDERFUL, AMAZING JOB & ALWAYS ALWAYS SMILING & POLITE & RESPECTFUL. From now on, I will turn around and walk out if the 2 young ladies that are always rude & working I will NOT do business with them working.Parking: Needs more parking space options &/or locations. It's almost always hard to find a parking place near the subway, we have to always walk about 2 rows over away from the subway. I have had to park at dollar tree to go to subway.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Cookies, Chocolate Chip, Fountain Beverage, Baked Lay's BBQ
This place has great food for subway, but AVOID CONNIE. She handled my sandwich without washing her hands or changing her gloves from cleaning. She also yelled at a much younger employee, and left her hanging with a line. It took so long to get my sandwich that I actually had to leave and go back to work without eating lunch since I work in the medical field, and get very strict lunch breaks. Seriously I actually WANT people to meet Connie so they know how bad she is for this place. We need people to speak up
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Black Forest Ham
Thankful for the hardworking staff and hard work during difficult staffing time. Thank you
Few of the people r nice but THE MANAGER IS VERY RUDE AND HATEFUL AND LAZY ALL SHE DOES IS SIT AND TALK TO PEOPLE AND PLAY ON HER PHONE AND THE WORKS DO TO from the Williams family "buzz"
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Cookies
They always get the orders right and friendly to as well
Atmosphere: 5
Food: 5
Service: 5
Service was good as was food although my sandwich got toasted in error and she said she would redo it if I didn't like it (I didn't) - I felt terrible wasting food but couldn't tolerate toasted Italian sub. Next sub was better and very good.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I ordered a flatbread sub online at this location. My husband picked it up and brought it home. They had put my ticket on someone else's bag. I ordered flatbread chicken onion teriyaki, provolone, lettuce, tomato, black olives, jalapenos, banana peppers and 2 sauces. I got a whole wheat bun, chicken, cucumber, spinach, lettuce and tomato. Soggy and completely wrong. I always get the same thing. I'm getting my money back or a free sub. By the way, they don't answer the phone so I can't make a complaint.Frustrated
Food: 2
Service: 2
We walked in and there is only one person up front helping others so we waited for her to finish in hopes to place an order. When she finished with her customers she then turned to a second employee who was waiting around the corner and started talking. Never offered to ask us if we needed anything nor even acknowledge our presence after looking straight at us. Then makes eye contact as we are walking out the door and still never offers to help us. This is how to get a 1 star review
Atmosphere: 1
Food: 1
Service: 1
Nice employees. Always quick in and out.
Atmosphere: 4
Food: 4
Service: 4
Francine did not properly make my sub and when informed she instead wanted to argue. My order was an online order. I wasn’t too happy that she could ruin an online order because I mean it’s literally plain text. Spoke to her very nicely until she took the sub in the back with no gloves and still nicely told her “you weren’t wearing gloves.” She threw the sub on the counter and said “I’m not remaking the sub.” When brought the Sub I didn’t even have a bite taken from it. She only remade my sub after she called Law Enforcement and they literally told her to remake the sub. No threats were made to her but she was told that I was not leaving until she remade my sub. The other girl was sweet but Francine was very rude and had this distasteful attitude.
Wish I could eat here at least once with out hair in my food.