I don’t like giving bad reviews but this chick fil a is not good. Whenever I buy food from this one, it’s cold or wrong and I think that I’ll just stop going here altogether. Their food quality is not up to the standard as other chick fil a’s in the area. It sad because it’s the closest to me.
Stewart McAteer
This used to be one of my family's favorite Chik-Fila locations prior to the remodel. With company that is supposedly family focused, I would think more thought would have gone into making seating for families. With the removal of the play area and the limited seating for more than 2 people together, it seems that families no longer are welcomed at this location. My family and I visited recently and ended up having to get what we wanted to be a dine-in order changed to to go as the seating made us feel unwelcome to dine-in as a family. We will no longer go to this location or the Matthews NC "sister" location as I would rather visit an establishment that is operated by someone who actually cares.
Atmosphere: 1
Food: 4
Service: 3
Laura Young
Always really good food, and friendly service.Wheelchair accessibility: Both doors accommodate wheel chairs. Handicap parking is close to side door.
I’m not sure if this is a product of the redesign, or perhaps hiring new staff for it, or what have you. But the last couple of times I went to this location and ordered the Grilled Chicken Club (my favorite sandwich right now from cfa) and they completely left off the bacon. It’s a club sandwich, bacon has to be on it, and that disappointment when I get home and find my club without bacon is undeniable.
Atmosphere: 3
Food: 2
Service: 3
Fred Jennings
Not sure who planned out this redesign, but it’s terrible. Everything inside the restaurant is now super tight and there is way less seating available, even though they removed the play area. We ordered our food for dine-in, but had to switch to to-go as there were no tables available and other families also waiting for a place to eat. The food is still great, but they are obviously trying to discourage in restaurant visits.
Atmosphere: 1
Food: 5
Service: 5
Ben Porter
Tear it down again and put back the old building
Glenn Rollins
The salad I ordered that they double-checked to be sure I could have was suddenly unavailable after I had paid for it and had to get grilled chicken instead of spicy grilled Chicken.
Food: 5
Service: 3
Heather Walker-Deans
You need to hire people that understand it's fast food and we're trying to get through quickly. It's overrated food especially for the weight that you must endure in the Drive-Thru it's ridiculous. I waited this morning for three full minutes in the Drive-Thru to be told just a moment ma'am and the next person that pulled up in the second row was handled immediately do better Chick-fil-A!
Atmosphere: 1
Food: 1
Service: 1
Billy Launders
First visit to the Wesley Chapel location since they reopened after the remodel. To be honest, the remodel seemed to be a "downgrade" compared to the original layout beforehand. The overall seating capacity was reduced and they literally ran out of tables during my visit; leaving another family wondering for a bit looking for one. The parking situation was worsened compared to before, especially after the drive thru got expanded to 2 lanes along with 20 of the parking spots are now dedicated to curbside/mobile. It just seems they care more for that aspect instead of the dine-in experience (which really bothered me). Another aspect that bothered me during my visit was the lack of WiFi; especially since it was offered at this location prior.
Atmosphere: 2
Food: 4
Service: 3
Kara Boutross
Absolutely love this Chick-fil-A super wonderful nice greetings every single time I go there and super happy faces and normal people that I see. I love this place and very very clean.
Everything is newly Renovated and they seem to already have themselves ramped up and ready to serve customers. I expected it to be a mess the first couple of days and they have really surprised me.
Atmosphere: 5
Food: 5
Service: 5
Christian Simpson
Food is great as always. The new restaurant is horrible though Not much seating at all inside. I swear the old one had more seating and it still had a playground. And they have 20 spots out front for curbside while everyone that wants to eat inside has to park and walk across the parking lot. Overall a bad experience for dine in. Seems like they are moving more toward drive through. Kinda sad.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Chick-Fil-A Sandwich Meal
Daren
All the staff are friendly, they put up with my jokes :D Food is excellent and very convenient! :
Atmosphere: 5
Food: 5
Service: 5
Joseph Bennett
The best Chick-fil-A around. Been hitting this place up for years and so far the best branch I have found. Can't wait for it to open back up.
Atmosphere: 5
Food: 5
Service: 5
Cash
Have not been disappointed.This location is currently under construction.Please be nice to the staff & the teenagers. They are simply wonderful ❤️Dietary restrictions: I love the spicy chicken salad, no cheese with the avocado dressing, or the ranch dressing or the apple cider vinegar dressing. It provides a tasty nutritional meal. With a chicken noodle soup. Comforting. Mmm.
I don’t like giving bad reviews but this chick fil a is not good. Whenever I buy food from this one, it’s cold or wrong and I think that I’ll just stop going here altogether. Their food quality is not up to the standard as other chick fil a’s in the area. It sad because it’s the closest to me.
This used to be one of my family's favorite Chik-Fila locations prior to the remodel. With company that is supposedly family focused, I would think more thought would have gone into making seating for families. With the removal of the play area and the limited seating for more than 2 people together, it seems that families no longer are welcomed at this location. My family and I visited recently and ended up having to get what we wanted to be a dine-in order changed to to go as the seating made us feel unwelcome to dine-in as a family. We will no longer go to this location or the Matthews NC "sister" location as I would rather visit an establishment that is operated by someone who actually cares.
Atmosphere: 1
Food: 4
Service: 3
Always really good food, and friendly service.Wheelchair accessibility: Both doors accommodate wheel chairs. Handicap parking is close to side door.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Chick-Fil-A Waffle Potato Fries
I’m not sure if this is a product of the redesign, or perhaps hiring new staff for it, or what have you. But the last couple of times I went to this location and ordered the Grilled Chicken Club (my favorite sandwich right now from cfa) and they completely left off the bacon. It’s a club sandwich, bacon has to be on it, and that disappointment when I get home and find my club without bacon is undeniable.
Atmosphere: 3
Food: 2
Service: 3
Not sure who planned out this redesign, but it’s terrible. Everything inside the restaurant is now super tight and there is way less seating available, even though they removed the play area. We ordered our food for dine-in, but had to switch to to-go as there were no tables available and other families also waiting for a place to eat. The food is still great, but they are obviously trying to discourage in restaurant visits.
Atmosphere: 1
Food: 5
Service: 5
Tear it down again and put back the old building
The salad I ordered that they double-checked to be sure I could have was suddenly unavailable after I had paid for it and had to get grilled chicken instead of spicy grilled Chicken.
Food: 5
Service: 3
You need to hire people that understand it's fast food and we're trying to get through quickly. It's overrated food especially for the weight that you must endure in the Drive-Thru it's ridiculous. I waited this morning for three full minutes in the Drive-Thru to be told just a moment ma'am and the next person that pulled up in the second row was handled immediately do better Chick-fil-A!
Atmosphere: 1
Food: 1
Service: 1
First visit to the Wesley Chapel location since they reopened after the remodel. To be honest, the remodel seemed to be a "downgrade" compared to the original layout beforehand. The overall seating capacity was reduced and they literally ran out of tables during my visit; leaving another family wondering for a bit looking for one. The parking situation was worsened compared to before, especially after the drive thru got expanded to 2 lanes along with 20 of the parking spots are now dedicated to curbside/mobile. It just seems they care more for that aspect instead of the dine-in experience (which really bothered me). Another aspect that bothered me during my visit was the lack of WiFi; especially since it was offered at this location prior.
Atmosphere: 2
Food: 4
Service: 3
Absolutely love this Chick-fil-A super wonderful nice greetings every single time I go there and super happy faces and normal people that I see. I love this place and very very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Restaurantji Recommends
Everything is newly Renovated and they seem to already have themselves ramped up and ready to serve customers. I expected it to be a mess the first couple of days and they have really surprised me.
Atmosphere: 5
Food: 5
Service: 5
Food is great as always. The new restaurant is horrible though Not much seating at all inside. I swear the old one had more seating and it still had a playground. And they have 20 spots out front for curbside while everyone that wants to eat inside has to park and walk across the parking lot. Overall a bad experience for dine in. Seems like they are moving more toward drive through. Kinda sad.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Chick-Fil-A Sandwich Meal
All the staff are friendly, they put up with my jokes :D Food is excellent and very convenient! :
Atmosphere: 5
Food: 5
Service: 5
The best Chick-fil-A around. Been hitting this place up for years and so far the best branch I have found. Can't wait for it to open back up.
Atmosphere: 5
Food: 5
Service: 5
Have not been disappointed.This location is currently under construction.Please be nice to the staff & the teenagers. They are simply wonderful ❤️Dietary restrictions: I love the spicy chicken salad, no cheese with the avocado dressing, or the ranch dressing or the apple cider vinegar dressing. It provides a tasty nutritional meal. With a chicken noodle soup. Comforting. Mmm.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Chicken Biscuit Meal, Chick-Fil-A Sandwich Meal, Chicken Sandwich, Chicken Noodle Soup, Chick-Fil-A Chicken Sandwich, Chick-Fil-A Waffle Potato Fries