The French toast was good, the waiter... He was ok but he almost charged us for the hash browns we didn't get and yes one of our meals did come with hash browns but never gotten them, lucky we did correct him and he apologized and took it off our bill.
Atmosphere: 3
Food: 5
Service: 3
Supreme
This ihop your to be great. Now the food portions are smaller, the service is terrible and the food is just OK. If I was able to give them less than 1 star I would have. That is the last time I will give them my money.
Atmosphere: 1
Food: 1
Service: 1
Matt Norem
Great staff, good food-no matter what I order. Been coming here since it first opened. Thanks, you all!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Classic with Bacon, Sausage, Their French Toast, Chicken Fried, Pancakes Eggs and Bacon, Hamburger
Fred Spreen
Horrible service. It’s like nobody is happy to work. Waited over 5 minutes just to find someone to seat us and it seemed like we were bothering him. Not going back
Atmosphere: 3
Food: 4
Service: 1
Muñeco
During the week VERY SLOW, the staff takes a long time,,, the Pancakes were brought almost at the end, and I had to remind them that I was missing those!?I returned my Omelete because when I cut it and started eating?? it had 2 hairs??♂️One had a head and the other looked like a beard? ??
Atmosphere: 1
Food: 1
Service: 1
Trisha
Didn't open on time Sat in car waiting. Supposed to open at 6am according to website. 1 person showed up to work and doors still locked at 6:10am. Finally second worker showed up at 6:15. He let us inside and told us we still had to wait so they could set up. 6:25 still not at a table! If you open at 6am your crew should be in at 5:30am to be ready for customers at 6am! I don't think I will be back again!
Atmosphere: 3
Food: 3
Service: 3
Yvonne McIlwain
The young lady who served us was so pleasant and patient, even though my guest was a bit extreme with her meal. Which was a little embarrassing. The waitress remained calm and pleasant. This is why I tried to tip to compensate for my guest actions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach & Mushroom Omelette
Kelly Buchanon
The food was hot and fresh, they did what they could the menu change from what I remember. For what we got won't worth the money we paid .
Atmosphere: 3
Food: 3
Service: 2
Amir Alexander
This was one of my worst experiences in my life. Me and my family wait 2 hours to not even get to eat our food but to just get it. I do not recommend to come to this Ihop specifically this one.
XsavagegodX
This was one of my worst experiences in my life. Me and my family wait 2 hours to not even get to eat our food but to just get it. I do not recommend to come to this Ihop specifically this one.
Waited over 40 minutes with only 5 tables with customers for pancakes!?! Are you kidding me… DO NOT stop here!!!
Atmosphere: 1
Service: 1
Yubelkis Massiell Gutiérrez Moreno
I love IHOP breakfasts, delicious and great
Atmosphere: 5
Food: 5
Service: 5
Ha Dzuy-Lynh
- Over charge- Food with poor quality1) This location charged me $3.00 (2.99) for two slices of bread toasts.(printed on my receipt)- UNBELIEVABLE...!2) The food quality at this location is going down badly- it REFLECTED by there is only "1 CUSTOMER" besides me for the intire time that I was there at the restaurant.I used to eat here very often. This is going to change.VERY DISAPPOINTED...!Do not eat at this location.Oder id: 84619560 2/26/2024IHOP Matthews9253 E Independence Blvd, Matthews, NC 28105
Atmosphere: 2
Food: 1
Service: 2
Jada Risher
My food was turned up, into a ball is unacceptable. How my food was delivered. I know the delivery man didn’t tear my food up but the way my food was in my bag not even in the container it doesn’t make any sense.
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Colorado Omelette
Sammy
They need new staff from top to bottom. Employees are in there smoking crack or something and not opening the store and not answering calls and you can see them through the window laughing.
The French toast was good, the waiter... He was ok but he almost charged us for the hash browns we didn't get and yes one of our meals did come with hash browns but never gotten them, lucky we did correct him and he apologized and took it off our bill.
Atmosphere: 3
Food: 5
Service: 3
This ihop your to be great. Now the food portions are smaller, the service is terrible and the food is just OK. If I was able to give them less than 1 star I would have. That is the last time I will give them my money.
Atmosphere: 1
Food: 1
Service: 1
Great staff, good food-no matter what I order. Been coming here since it first opened. Thanks, you all!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Classic with Bacon, Sausage, Their French Toast, Chicken Fried, Pancakes Eggs and Bacon, Hamburger
Horrible service. It’s like nobody is happy to work. Waited over 5 minutes just to find someone to seat us and it seemed like we were bothering him. Not going back
Atmosphere: 3
Food: 4
Service: 1
During the week VERY SLOW, the staff takes a long time,,, the Pancakes were brought almost at the end, and I had to remind them that I was missing those!?I returned my Omelete because when I cut it and started eating?? it had 2 hairs??♂️One had a head and the other looked like a beard? ??
Atmosphere: 1
Food: 1
Service: 1
Didn't open on time Sat in car waiting. Supposed to open at 6am according to website. 1 person showed up to work and doors still locked at 6:10am. Finally second worker showed up at 6:15. He let us inside and told us we still had to wait so they could set up. 6:25 still not at a table! If you open at 6am your crew should be in at 5:30am to be ready for customers at 6am! I don't think I will be back again!
Atmosphere: 3
Food: 3
Service: 3
The young lady who served us was so pleasant and patient, even though my guest was a bit extreme with her meal. Which was a little embarrassing. The waitress remained calm and pleasant. This is why I tried to tip to compensate for my guest actions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach & Mushroom Omelette
The food was hot and fresh, they did what they could the menu change from what I remember. For what we got won't worth the money we paid .
Atmosphere: 3
Food: 3
Service: 2
This was one of my worst experiences in my life. Me and my family wait 2 hours to not even get to eat our food but to just get it. I do not recommend to come to this Ihop specifically this one.
This was one of my worst experiences in my life. Me and my family wait 2 hours to not even get to eat our food but to just get it. I do not recommend to come to this Ihop specifically this one.
Restaurantji Recommends
Waited over 40 minutes with only 5 tables with customers for pancakes!?! Are you kidding me… DO NOT stop here!!!
Atmosphere: 1
Service: 1
I love IHOP breakfasts, delicious and great
Atmosphere: 5
Food: 5
Service: 5
- Over charge- Food with poor quality1) This location charged me $3.00 (2.99) for two slices of bread toasts.(printed on my receipt)- UNBELIEVABLE...!2) The food quality at this location is going down badly- it REFLECTED by there is only "1 CUSTOMER" besides me for the intire time that I was there at the restaurant.I used to eat here very often. This is going to change.VERY DISAPPOINTED...!Do not eat at this location.Oder id: 84619560 2/26/2024IHOP Matthews9253 E Independence Blvd, Matthews, NC 28105
Atmosphere: 2
Food: 1
Service: 2
My food was turned up, into a ball is unacceptable. How my food was delivered. I know the delivery man didn’t tear my food up but the way my food was in my bag not even in the container it doesn’t make any sense.
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Colorado Omelette
They need new staff from top to bottom. Employees are in there smoking crack or something and not opening the store and not answering calls and you can see them through the window laughing.
Atmosphere: 1
Food: 1
Service: 1