This just happened: My son ordered a burrito, and chips and queso. As he was eating the burrito he realized there was not guacamole and he loves it. So I went back to request a side of the missing guacamole in a very low voice to avoid any disruption and a very nice boy was trying to help me when a lady who i assumed should be the manager or the leader said with a loud and very rude voice “give her a big side of guacamole” and she said “you already has your order right?” And she put my receipt in the trash. I proceeded to tell that i also would like to buy a side of queso and she charged me for it, but when he gave me the side of queso it was the small one so i asked how much was for the big one and then again loud to let everyone around know what was happening she said “oh please give her another medium queso” and she added “i can’t with people like this”… I decided to stay quite and she added more “next time you have to say if you want it medium or large” i couldn’t hold it any more and i told her “i am the customer and next time you should offer me the size options and a good customer service” I have to say poor boy that got in the middle of her bad actitud and customer service, he should have felt bad. Shame on her as a role model and leader.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Burritos
Angela T
Got the street tacos to-go. They had just put it out, yet they were ice cold. After properly heating them up, my disappointment only grew when I discovered the tacos are 90% empty. Barely a spoon of protein, and spoon full of guac, that was it. The competitor with the bell has more flavor in their lettuce than this.
Food: 1
Reid Winsjansen
The staff were very polite, the food was very good. Good price considering today's prices. From the time I entered the establishment to the time I sat to eat, it could have only been just a few minutes. So if you're looking for a good, filling, fast lunch. This is the place.
Atmosphere: 4
Food: 5
Service: 5
Monica Kiker
Tried to get something to eat at 9:33, able to walk in the building but was immediately informed by the employees that they were closed. 2 additional vehicles full of teenagers sitting directly outside of the door proceeded to laugh hysterically at me because I walked in and they were closed - they need to have some kind of structure to their hours and to provide safety patrols if they're drawing crazy acting customers in the parking lot. Anyway not sure what their actual hours of operation is as the door states 10 pm but employees stated otherwise. Normally love eating at a Qdoba usually Matthews or Raleigh so probably won't come back here as I didn't feel safe and if the employees work like this the food may have issues as well
Atmosphere: 1
Service: 1
Jimmy P
This qdoba is awesome, we have come at least once a week or month for the past 10 years. Great job management and team.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burritos, Chips & Guacamole
Isabella Pellom-Delucca
Erica is an awesome staff member! I’ve never had a single bad experience with her, and I’m a regular here! It’s always a joy seeing her.
Atmosphere: 5
Food: 5
Service: 4
Kevin Galloway
The food is great! But the atmosphere is the best, especially with Erica and Isabella they are always so friendly and kind and I always find myself coming here for lunch on my break at work because Erica and Isabella’s customer service is so good they brighten my day and lift my spirits to get through the rest of the workday.
Atmosphere: 5
Food: 5
Service: 5
Isabella Phillips
This store is always so clean, and the manager Tristan is so friendly and so nice. He answered all my questions coming in for the first time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burritos
Debbie Shroyer
I went to this location on Friday 2/23 at 6:30pm. Came to pick up my online order which I've done so many times!! We have eaten at this location for years either in the restaurant or more recently a lot of pick-up. When I got to the store they couldn't find my order and the girl behind the register said she remembered making it. Then a young male came over and looked at the pick up rack and said you already picked it up. I was like no I didn't that's why I'm here right now to pick up my order. He said well maybe a family member came to get it and I replied "no" that didn't happen it's just me and my husband and I'm here to pick it up. He then said maybe you placed it for delivery? I said "no" that is why I'm here to pick it up. I said do I need to go to the car to get my phone so I can show you the order and he said yes. So I go out get my phone and show them the confirmation of my order and again he says well sorry you picked it up. He didn't offer to remake it, didn't offer to have me talk to a manager just sat there with his hands on his hips and said sorry you picked it up. I said I didn't pick it up - I asked if he checked the ID of the person that picked up said order and he was like "yes" which was an outright lie. I said if you would have checked the ID you would have known it wasn't the same name that was on the online order! I've never been treated so rudely and accused of being a liar and trying to cheat a company out of a meal before. I asked for the Manager who wasn't there so they had me talk to the line Manager and after explaining the situation he finally agreed to make my bowl again. When I got home the bowl had hardly any meat and none of the ingredients I asked for. I asked for the store managers name and number and when I called it it was a "false" number - just some random guy answered the call. I submitted a complaint on the website and 4 days later I still haven't heard from them. I called the store today at 3:30pm and nobody answered and it went to Voice Mail which said the mailbox hasn't been set up yet so I couldn't leave a message. This is un-excusable and the worst experience I've had at a restaurant. I will never be stepping foot in a Qdoba and again and I will be sure to let everyone I know of this bad experience and hope they agree to never go too one again either.
Atmosphere: 1
Food: 1
Service: 1
Garrett Krause
Got to-go chicken bowl. No lie, less than a table spoon of chicken. Beyond disappointed. You guys have to do better than that! Picture below was me eating half of it searching for the missing chicken. Won't be back. So inconsistent...
It’s aight. Chipotle type set up but not as cheap with the meat and I like that. They don’t even upcharge for Guac ?. I need to try the brisket, probably next trip. Nice spot for lunch. Recommended for a quick bite.
Atmosphere: 3
Food: 3
Service: 3
Vespa Geek
Just like Chipotle but not as seasoned. The atmosphere was meh. Not sure I’ll be back.
Atmosphere: 2
Food: 4
Service: 3
Stewart Millsaps
Zion Aaron are best burrito dudes in town I thank them for grade a
Atmosphere: 5
Food: 5
Service: 5
Andrew G.
Double chick protein bowl and barely got anything. Ridiculously small amount of food for $10 a bowl. You've got to be kidding me. Never again.
Susan Thompson
This place is an absolute waste of money. Food is cold. Asked for extra protein, non existent! This was the worst meal I have had. I’d rather eat at a gas station. Taco Bell is better quality. Shame on this restaurant for such bad product.
This just happened: My son ordered a burrito, and chips and queso. As he was eating the burrito he realized there was not guacamole and he loves it. So I went back to request a side of the missing guacamole in a very low voice to avoid any disruption and a very nice boy was trying to help me when a lady who i assumed should be the manager or the leader said with a loud and very rude voice “give her a big side of guacamole” and she said “you already has your order right?” And she put my receipt in the trash. I proceeded to tell that i also would like to buy a side of queso and she charged me for it, but when he gave me the side of queso it was the small one so i asked how much was for the big one and then again loud to let everyone around know what was happening she said “oh please give her another medium queso” and she added “i can’t with people like this”… I decided to stay quite and she added more “next time you have to say if you want it medium or large” i couldn’t hold it any more and i told her “i am the customer and next time you should offer me the size options and a good customer service” I have to say poor boy that got in the middle of her bad actitud and customer service, he should have felt bad. Shame on her as a role model and leader.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Burritos
Got the street tacos to-go. They had just put it out, yet they were ice cold. After properly heating them up, my disappointment only grew when I discovered the tacos are 90% empty. Barely a spoon of protein, and spoon full of guac, that was it. The competitor with the bell has more flavor in their lettuce than this.
Food: 1
The staff were very polite, the food was very good. Good price considering today's prices. From the time I entered the establishment to the time I sat to eat, it could have only been just a few minutes. So if you're looking for a good, filling, fast lunch. This is the place.
Atmosphere: 4
Food: 5
Service: 5
Tried to get something to eat at 9:33, able to walk in the building but was immediately informed by the employees that they were closed. 2 additional vehicles full of teenagers sitting directly outside of the door proceeded to laugh hysterically at me because I walked in and they were closed - they need to have some kind of structure to their hours and to provide safety patrols if they're drawing crazy acting customers in the parking lot. Anyway not sure what their actual hours of operation is as the door states 10 pm but employees stated otherwise. Normally love eating at a Qdoba usually Matthews or Raleigh so probably won't come back here as I didn't feel safe and if the employees work like this the food may have issues as well
Atmosphere: 1
Service: 1
This qdoba is awesome, we have come at least once a week or month for the past 10 years. Great job management and team.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burritos, Chips & Guacamole
Erica is an awesome staff member! I’ve never had a single bad experience with her, and I’m a regular here! It’s always a joy seeing her.
Atmosphere: 5
Food: 5
Service: 4
The food is great! But the atmosphere is the best, especially with Erica and Isabella they are always so friendly and kind and I always find myself coming here for lunch on my break at work because Erica and Isabella’s customer service is so good they brighten my day and lift my spirits to get through the rest of the workday.
Atmosphere: 5
Food: 5
Service: 5
This store is always so clean, and the manager Tristan is so friendly and so nice. He answered all my questions coming in for the first time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burritos
I went to this location on Friday 2/23 at 6:30pm. Came to pick up my online order which I've done so many times!! We have eaten at this location for years either in the restaurant or more recently a lot of pick-up. When I got to the store they couldn't find my order and the girl behind the register said she remembered making it. Then a young male came over and looked at the pick up rack and said you already picked it up. I was like no I didn't that's why I'm here right now to pick up my order. He said well maybe a family member came to get it and I replied "no" that didn't happen it's just me and my husband and I'm here to pick it up. He then said maybe you placed it for delivery? I said "no" that is why I'm here to pick it up. I said do I need to go to the car to get my phone so I can show you the order and he said yes. So I go out get my phone and show them the confirmation of my order and again he says well sorry you picked it up. He didn't offer to remake it, didn't offer to have me talk to a manager just sat there with his hands on his hips and said sorry you picked it up. I said I didn't pick it up - I asked if he checked the ID of the person that picked up said order and he was like "yes" which was an outright lie. I said if you would have checked the ID you would have known it wasn't the same name that was on the online order! I've never been treated so rudely and accused of being a liar and trying to cheat a company out of a meal before. I asked for the Manager who wasn't there so they had me talk to the line Manager and after explaining the situation he finally agreed to make my bowl again. When I got home the bowl had hardly any meat and none of the ingredients I asked for. I asked for the store managers name and number and when I called it it was a "false" number - just some random guy answered the call. I submitted a complaint on the website and 4 days later I still haven't heard from them. I called the store today at 3:30pm and nobody answered and it went to Voice Mail which said the mailbox hasn't been set up yet so I couldn't leave a message. This is un-excusable and the worst experience I've had at a restaurant. I will never be stepping foot in a Qdoba and again and I will be sure to let everyone I know of this bad experience and hope they agree to never go too one again either.
Atmosphere: 1
Food: 1
Service: 1
Got to-go chicken bowl. No lie, less than a table spoon of chicken. Beyond disappointed. You guys have to do better than that! Picture below was me eating half of it searching for the missing chicken. Won't be back. So inconsistent...
Atmosphere: 4
Food: 2
Service: 5
Restaurantji Recommends
It’s aight. Chipotle type set up but not as cheap with the meat and I like that. They don’t even upcharge for Guac ?. I need to try the brisket, probably next trip. Nice spot for lunch. Recommended for a quick bite.
Atmosphere: 3
Food: 3
Service: 3
Just like Chipotle but not as seasoned. The atmosphere was meh. Not sure I’ll be back.
Atmosphere: 2
Food: 4
Service: 3
Zion Aaron are best burrito dudes in town I thank them for grade a
Atmosphere: 5
Food: 5
Service: 5
Double chick protein bowl and barely got anything. Ridiculously small amount of food for $10 a bowl. You've got to be kidding me. Never again.
This place is an absolute waste of money. Food is cold. Asked for extra protein, non existent! This was the worst meal I have had. I’d rather eat at a gas station. Taco Bell is better quality. Shame on this restaurant for such bad product.
Food: 1