Everyone who worked there was extremely pleasant. I got my order in a quick and efficient manner. And it was just how I wanted it. I firmly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Ernie Reed
The mushroom swiss burger was fresh and good
Atmosphere: 3
Food: 3
Service: 4
Jeffrey Nash
Quick service, friendly staff. Great coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Sausage Egg and Cheese Croissant
David Nash
Had the cruellers, which are always so good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Fritter, Donuts, Sausage Egg and Cheese Croissant, Iced Macchiato
Elwood Sebert
The manager knows nothing about customer service.They rarely make a drink right. They also burn the wraps consistantly. The drinks were usually bitter . The manager always loves to talk over you and tells you that's the way the drinks are made.She even made sure they were made right. When I called corporate and they told me they were s franchise and they would look into it. It's hard to believe they let it go on.I would never recommend this place.They are rude and do not care.They fire got tired of making bad drinks and told me to never come back.I now go to another one and they know how to make a drink and not burn a wrap.
Atmosphere: 1
Food: 1
Service: 1
Jasmin Cleveland
I just went to this location this morning. This is the terrible location. The staff are unfriendly, the people that come here do not have the bandwidth to use the touchscreen to order. The drink I got was horribly made and was not even correct. Avoid this place. Lastly, the parking lot is terrible people do not understand what the purpose of the arrows that are.
Atmosphere: 1
Food: 1
Service: 1
Leilani Perez
TERRIBLE customer service, one of the managers were INSANELY rude, and the worker’s attitudes were overall horrible, they clearly do not care about their customers, I recently saw one of the managers bullying a worker, and I was in COMPLETE distraught.
Atmosphere: 1
Food: 1
Service: 1
Krystal Walmsley
DISGUSTING!!!!First of all I ordered a bacon egg & cheese on a bagel (through the drive thru) for my son and when I got home it was on a croissant so I had to return back to the store for the RIGHT ITEM.Then, upon returning home I took a bite into my croissant with butter and a long BLACK CURLY HAIR came out of my mouth from the bite I took! COMPLETELY GROSS & UNACCEPTABLE.Lastly I called 4 times and the phone just kept ringing and ringing and finally hung up after a minute or so.BOTTOM LINE- DO NOT GO TO THIS DD.they obviously don’t care about service or the company.
Atmosphere: 1
Food: 1
Service: 1
Julia Metzger
Great service. In and out. Super nice staff. Great coffee!
Atmosphere: 5
Food: 5
Service: 5
Brent Underwood
Terrible customer service. I won’t mention her name but I took note of it. If you’re going to work with people please leave your attitude at home or find a new profession.
Hair in my food ?I see they have no good reviews ?Also, I paid for Midnight coffee, tasted like a cup of water ?
Food: 2
Service: 4
Jessica Cooper
I have gone five times and they have never gotten my order right, even when I told the worker at the window what I ordered. I’m not ordering anything special, just stuff off of the menu.
Atmosphere: 1
Food: 1
Service: 1
Doris Mitchell
Love coffee and great customer service
Jackie LaVeglia
Terrible experience, after them making my drink wrong I requested it to be remade and when handed to be the girl slammed the window on me. The “shift” Jacob did nothing to solve the way I was treated by his staff he was rude himself. Terrible service it’s a shame . He said he refunded my card for the inconvenience and never actually did it.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Donuts
Will Alexander
Dang bro. Let me tell you about this experience. It's 10:30 in the morning. There were 7 cars in the drive thru. I went to order a coffee and 6 different types of donuts on the menu and they didn't have 4 of them. When I asked for an old fashion they suggested we get a different donut because the old fashions were hard.Then we get up to the window and they said the orders got mixed up and they didn't know which one we had. We had to tell them the order twice before they found it. Then they gave me the coffee and said have a good day, forgetting to give me the donuts.Whole ordeal took 20 minutes, then got trapped trying to exit the extremely small drive thru exit.I told myself I wasn't going to come back, and I had a craving. What a mistake.
Everyone who worked there was extremely pleasant. I got my order in a quick and efficient manner. And it was just how I wanted it. I firmly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
The mushroom swiss burger was fresh and good
Atmosphere: 3
Food: 3
Service: 4
Quick service, friendly staff. Great coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Sausage Egg and Cheese Croissant
Had the cruellers, which are always so good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Fritter, Donuts, Sausage Egg and Cheese Croissant, Iced Macchiato
The manager knows nothing about customer service.They rarely make a drink right. They also burn the wraps consistantly. The drinks were usually bitter . The manager always loves to talk over you and tells you that's the way the drinks are made.She even made sure they were made right. When I called corporate and they told me they were s franchise and they would look into it. It's hard to believe they let it go on.I would never recommend this place.They are rude and do not care.They fire got tired of making bad drinks and told me to never come back.I now go to another one and they know how to make a drink and not burn a wrap.
Atmosphere: 1
Food: 1
Service: 1
I just went to this location this morning. This is the terrible location. The staff are unfriendly, the people that come here do not have the bandwidth to use the touchscreen to order. The drink I got was horribly made and was not even correct. Avoid this place. Lastly, the parking lot is terrible people do not understand what the purpose of the arrows that are.
Atmosphere: 1
Food: 1
Service: 1
TERRIBLE customer service, one of the managers were INSANELY rude, and the worker’s attitudes were overall horrible, they clearly do not care about their customers, I recently saw one of the managers bullying a worker, and I was in COMPLETE distraught.
Atmosphere: 1
Food: 1
Service: 1
DISGUSTING!!!!First of all I ordered a bacon egg & cheese on a bagel (through the drive thru) for my son and when I got home it was on a croissant so I had to return back to the store for the RIGHT ITEM.Then, upon returning home I took a bite into my croissant with butter and a long BLACK CURLY HAIR came out of my mouth from the bite I took! COMPLETELY GROSS & UNACCEPTABLE.Lastly I called 4 times and the phone just kept ringing and ringing and finally hung up after a minute or so.BOTTOM LINE- DO NOT GO TO THIS DD.they obviously don’t care about service or the company.
Atmosphere: 1
Food: 1
Service: 1
Great service. In and out. Super nice staff. Great coffee!
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service. I won’t mention her name but I took note of it. If you’re going to work with people please leave your attitude at home or find a new profession.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Hair in my food ?I see they have no good reviews ?Also, I paid for Midnight coffee, tasted like a cup of water ?
Food: 2
Service: 4
I have gone five times and they have never gotten my order right, even when I told the worker at the window what I ordered. I’m not ordering anything special, just stuff off of the menu.
Atmosphere: 1
Food: 1
Service: 1
Love coffee and great customer service
Terrible experience, after them making my drink wrong I requested it to be remade and when handed to be the girl slammed the window on me. The “shift” Jacob did nothing to solve the way I was treated by his staff he was rude himself. Terrible service it’s a shame . He said he refunded my card for the inconvenience and never actually did it.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Donuts
Dang bro. Let me tell you about this experience. It's 10:30 in the morning. There were 7 cars in the drive thru. I went to order a coffee and 6 different types of donuts on the menu and they didn't have 4 of them. When I asked for an old fashion they suggested we get a different donut because the old fashions were hard.Then we get up to the window and they said the orders got mixed up and they didn't know which one we had. We had to tell them the order twice before they found it. Then they gave me the coffee and said have a good day, forgetting to give me the donuts.Whole ordeal took 20 minutes, then got trapped trying to exit the extremely small drive thru exit.I told myself I wasn't going to come back, and I had a craving. What a mistake.
Atmosphere: 1
Food: 2
Service: 1