Subway

813 E Roosevelt Blvd, Monroe
(704) 218-2513

Recent Reviews

ladiya funderburk

I bought 6 macadamia cookies monday got home 15 minutes later bit one and these cookies had a rancid taste definitely spoiled called back immediately to speak to the manager they weren't there spoke to an employee who tried to argue. I'm like girl are you serious I don't want my money back I want fresh product but you saying I can't get neither nah you done lost your mind. Spoke to the manager the next day she said the cookies were baked fresh that morning I said ok bet cause that's a lie but ok if they were they taste spoiled she tried to argue I'm like yal are pathetic if you think imma keep going back and forth over a spoiled product yall can have those couple of dollars. Seems as if you need it more than I do!!

YASMIN

Two girls working on an afternoon shift on a Monday very rude, unprofessional, moody teenagers on the clock. Just very nasty even the clients coming in while i was paying were complaining of the death stares these girls gave them while they were walking in!!!

Atmosphere: 1

Food: 4

Service: 1

Z Keiler

Rude customer service, overcharged, dirty tables, restrooms are difficult to access.

Atmosphere: 1

Food: 2

Service: 1

Teon Robertson

The lady was very rude to me when I asked to use the restrooms to wash my hands before I ordered my food ...she rudely said I'm busy right now u have to wait... because she assumed I was go use the restroom and

Service: 1

Irish Rivers

My sandwich was delicious ?

Atmosphere: 5

Food: 5

Service: 5

Brian Minnick

Rude,nasty and you get it there way or no way so left and left the nasty sub you were making .Wouldnt make it the way I asked.how unprofessional lol Ive been to subways up and down the coast over the last 22 yrs and this place doesn't have a clue on customer service .the employee tonight with the glasses,beard and the bead necklace I just wanna say your day is coming with that attitude 100%

Atmosphere: 1

Food: 1

Service: 1

raven game

The three young gentlemen were very kind and did great making the subs. The atmosphere was bland. The chairs were on top on the tables except two of them. The soda machine was turned

Atmosphere: 4

Food: 5

Service: 5

Cameron Sutton

Worst experience ever! All employees rude and nasty. Wouldn't accept coupons. Will NEVER be back DO NOT GO TO THIS PLACE!

Atmosphere: 1

Food: 1

Service: 1

Samantha Garcia

Horrible service! "The manager " at this location is VERY RUDE!

Atmosphere: 1

Food: 1

Service: 1

Gary Jamison

My sub was fantastic and the service was great. Will definitely be going back soon.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Meatball Marinara, Black Forest Ham, Teriyaki Blitz

Kanisha Coffey

I went to this subway on my lunch break I ordered a foot long the girl making my sandwich placed all my meat as if it was a 6 inch I asked her why was she doing it like that she said because it was easy to make that way. I asked multiple times she assumed I was trying to be funny when I asked who trained her but I seriously was confused at how she was making a foot long into a 6 inch. The service was horrible this subway needs to train their people better.

Atmosphere: 1

Food: 1

Service: 1

Kaitlyn McCollum

I ordered through their app on my phone because I have a newborn sleeping. It was ordered through subway and delivered through DoorDash. When my order arrived I was missing my chips, drink and cookie. I reached out to subway as I ordered it through them, the first girl answered and had no clue what to do as I asked for a refund seeing I am unable to go pick up the item. She stated I should have gotten the chips and drink when I picked it up. I explained to her again I had used their app to order and it was delivered. At that point she was clueless and she went got a second girl on the phone. She was rude and stated all I could come pick them up but “I better have my receipt.” I explained to her I couldn’t as my baby was sleeping and that is why I had it delivered and just wanted a refund for the chips, drink and cookie. She said I can’t do that, that I can come get it and that’s it. So instead of helping a customer it’s basically a snooze you lose situation. This is the second time this has happened with this location. The first time I let it slide as mistakes happen but now this is just piss poor customer service. Corporate is now handling the situation and will be handling the parties involved.

Atmosphere: 1

Food: 1

Service: 1

David Mowry

Servers were awesome and very fast. They were a little to fast for me as they messed up a few orders. They did make them right though.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Cookies, Coca

Gabriel Strizzi

They didn't take coupons that were mailed to me, I had to go to their competition to get a sub. Sorry Subway, don't play those kind of games with me.

LuvBug Lee

The ladies that worked on Saturday I wish I could remember their names they went over and beyond. It was the early afternoon

Atmosphere: 5

Food: 5

Service: 5

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