Papa Johns Pizza

2785 Charlotte Hwy, Mooresville
(704) 799-7272

Recent Reviews

Gary Russ

Good going idiots. 10 minutes on The phone to find out you don't deliver 6 miles away.If you were across the street, I wouldn't need delivery.Looking at your dozens of 1 star reviews you have other problems. Enjoy the free poverty.

Atmosphere: 1

Food: 1

Service: 1

Rick Goforth

I ordered the "ultimate pepperoni." What I got, was a total sham! The worst delivered pizza ever. Over half the pizza didn't have pepperoni on it.The second pizza was supposed to be cut in squares, and baked well. Neither of those happened.Very disappointed in my order. I wish I could post pictures.

Food: 1

Service: 1

Jasmine Valdez

Ordered their new garlic crust pizza and loved it so much we ordered again. I stopped at pizza chain restaurants because it just tasted like cardboard but I like this one. Only thing is the bottom crust is thinner than usual so it’s basically all cheese (this was weird next time I order I will take pictures). I ordered wings on one ordered and they were fine, nothing to write home about. I wish the blue cheese dressing was chunky but hey.

Food: 4

Recommended dishes: Chicken Wings

Ash Par Par

WARNING ‼️ ‼️DO NOT ORDER FROM HERE ‼️CALLING THE HEALTH DEPARTMENT! ORDERED A PIZZA ? OR SHOULD I SAY ORDERED ?️ TRASH FROM HERE , AFTER BEING IN A CAR 12 HOURS , ORDERED THROUGH MOBILE APP 2 LARGE 2 TOPPING PIZZAS BOTH WAS MADE WRONG FIRST PIZZA MISSING INGREDIENTS, NEVER MIND THAT THE SECOND PIZZA WAS CUT SMALL LOOKED LIKED A BOX SOME PIZZA WAS LARGER THAN THE OTHER SLICES ,‼️THE PIZZA TASTED LIKE METAL OR A CLEANING CHEMICAL WAS LEFT ON THE UTENSILS OR FINGER IF THEY EVEN USED ONE.I ORDERED PICK UP SO MY KIDS WOULDN’T BE UP SO LATE . I GET I SHOULD Have CHECKED THE PIZZAS BEFORE I LEFT ! AFTER ALL THIS I THRU THE PIZZAS AWAY !!! HAD TO GO TO A GROCERY STORE TO GRAB DINNER AGAIN. ‼️ SPOKE TO THE MANAGER THIS TIME & HE REFUSED TO REFUND !!!‼️ALSO TOLD ME THE SAME AS THE MANAGER NEED 75 % OF THE PIZZA BACK FOR A REFUND ITS THERE POLICY !! UNFORTUNATELY IM NOT A DOG TO FETCH IT ‼️‼️DONT DO EAT THEY HAVE CUSTOMERS BRING PRODUCT OLD PIZZA /ORDERED BACK IN TO IN THE ESTABLISHMENT!! ‼️RED FLAG & HEALTH VIOLATION ‼️‼️ ANYTHING CAN BE IN THE PIZZA SPREADING MORE GERMS DONT NOT ORDER ORLESS YOU WANT CRAPPY, UNHEALTHY EXPERIENCE!! ‼️REACHING OUT TO HEALTH DEPARTMENT!! YUCKK ? ?!!

Atmosphere: 1

Food: 1

Service: 1

Ꮆҽeƙ Ꮆσԃ

Terrible customer service all and throughout, I had ordered the wrong pizza for delivery and such a simple request, they couldn’t even exchange it for another regular thin pizza. I had already tipped the driver, I barely had any money to tip in the first place, I should have went ahead and left $0 for the delivery driver with how poor the customer service they gave me was. When I had called the manager on the phone to try and fix my order all I would get is a “sorry bud”. I hope you guys don’t go bankrupt soon with how you’re taking advantage of people’s money like that, and can’t even promise delivering a good pizza. Hopefully the manager doesn’t have any kids, probably starves them with how he treats customers over the phone.

Atmosphere: 1

Food: 1

Service: 1

Loda

This is the second time I ordered from this store via Uber and was missing items. Food was not bad.

Food: 3

Service: 3

Gary Jones

Pick pizza up 654pm eating now at 759pm pizza burned. Call them back hit 5 for management no manager didn't answer. Young lady went back forward with putting us on hold. Ask for management he come on with attitude told us we can call anyone we wanted to because they frenchise. Where is customer service, is because we was black we didn't need any. They needed the money that bad.

Atmosphere: 1

Food: 1

Service: 1

Tanya Blyther

Even though I had very little sauce or cheese my pizza was very salty. I also thought it was unsanitary of one of the delivery persons to start slicing pizza as soon as he came into the establishment without washing his hands first. ?

Atmosphere: 3

Food: 3

Service: 3

Merceigh

I was eating this subpar pizza and to make it worse there was a long piece of hair cooked into the pizza. This place is disgusting. Please do not eat here.

Food: 1

Stephanie Rector

Atmosphere is always kind of stressful because they're always doing training. I placed an order incorrectly and immediately called to see if they could change it and the manager was pretty rude about it. Other than that I've always had a decent experience here.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Pepperoni Pizza

chris mitchem

It was good. Service was good. Food was hot. The whole experience was good. The only reason I didn’t give it 5stars was because I’ve had better. Nothing against them. Just not the best.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Pepperoni Pizza, Meat Pizza

Arielle Russo

Horrible customer service. The online sire wasn't working and this guy here would refuse to honor any coupon. He was super ride , talked down and not helpful. Would not recommend.

Atmosphere: 1

Food: 1

Service: 1

Patrick Knapp

This place is inconsistent. They often get overwhelmed and that causes the wrong pizzas to the wrong houses (right here) and from time to time sloppy or cold pizza. Their is no real atmosphere as it is a place to walk up to the counter and pay. Some of the inconsistency comes from the staff's lack of information on anything outside of the store. Almost all answers are an immediate here call this toll free number then you will get someone that knows the answer to your problem.

Atmosphere: 2

Food: 4

Service: 3

DeniseL1566

This is a PSA: This establishment is charging people a tip on carry out whether you want to pay it or not. They are doing this in such a way that many people will not notice it unless you are actually adding up the order yourself. When I questioned the shift manager, Jeff, he couldn't answer me and continued to tell me it was the system. Then told me that it wasn't his fault I had an issue with paying taxes. He even threatened to kick me out of the store without my food and without a refund because I said it would be a cold day in hell before I returned. I get that $1.57 or (10% tip) isn't much, but this is for carry-out. This is stealing and fraud. Most people pay more than $15.72 per visit. Just think how much they are making off people without anyone realizing. The issue is about stealing from customers and not being upfront about it.

Timothy Cunningham

I ordered from this store all the time last few times I am not pleased I asked for flats they gave me drums purposely just to be d heads. I'll never order from them again.

Atmosphere: 1

Food: 1

Service: 1

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