Have given this Starbucks multiple chances and they manage to mess up my order every single time.
Service: 1
Brenda Kreuzer
We ordered Mocha Frappes and they were watery and so full of chocolate, we had to throw them away. Starbucks needs to train these kids much better than they do. Especially when $15.00 is the cost of two of these drinks. Don’t go there and expect your drink to be right.
Service: 5
Hailey J.
I have never been someone who typically leaves reviews, and in fact, this is the first time I am doing so. The experience I had today at Starbucks was extremely disrespectful, and I would feel terrible if I didn't address this behavior. My friend and I went for a quick breakfast, but unfortunately, we were met with a poor attitude right from the start. Being a service worker myself, I understand the challenges of the morning shift, but consistently sulking and scoffing at our orders crossed the line. We patiently waited for our food and drinks. However, even though I specifically mentioned the pumps in my order, the barista brushed off her confusion and simply nodded. When I received the incorrect drink and politely asked for it to be corrected, she immediately started arguing with me. She insisted that there was no syrup in my drink to begin with and criticized me for requesting two pumps. The girl who's shift ends around 10:15-10:30 at the Harris Teeter Starbucks needs an attitude check and a refresher of the menu. As a result of this experience, my friend and I have decided that we will only return to Harris Teeter for grocery items and not for anything else.
Nicole S.
This review isn't a reflection on starbucks itself, but the employee who my friend and I encountered. To start I never leave reviews with this being my first one and I am not one to complain but given my friend and I both work in customer service we both felt the need to speak up. For starters, my friend got a drink and a sandwich and due to dietary restrictions my friend nicely asked if one thing from the sandwich could be removed and the teenage girl who was working at 10:15 this morning rudely replied and said "i guess". My friend also got a passion tea lemonade and asked for two pumps of sweetener(which she also paid extra for) and the girl rudely shook her head and said "anything else". When it was my turn to order I was so appalled by this behavior that I genuinely stuttered to order as i've never in my life encounter a service worker so upfront and rude. I ordered a ham and swiss croissant and was asked if i wanted it heated and I said "yes please" and was once again rudely disregarded as if it wasn't her job to do so. When it came to waiting, there was maybe 5 customers and everything took a while but given me and my friend have both worked as servers we understand stress and were both patient. However, my friends drink came out wrong and when she politely asked the girl if she could correct it, the girl accused her and said the drink doesn't come with syrup and gave her attitude and then proceeded to take the drink and roll her eyes. As someone who has worked as a server, I would be fired for this behavior. We will never be returning to this starbucks.
A Colaco
Located inside the Harris Teeter, it’s great to have an easy coffee option in this part of town, but…it was hard to find anyone who was working the counter (though it was open). The store manager kindly paged someone, who was then apologetic for not being there. Coffee drink was fine…though had to explain it to the barista (it was an au lait, so not overly complicated…but maybe not something ordered often at this location).
Allyson Colaco
Located inside the Harris Teeter, it’s great to have an easy coffee option in this part of town, but…it was hard to find anyone who was working the counter (though it was open). The store manager kindly paged someone, who was then apologetic for not being there. Coffee drink was fine…though had to explain it to the barista (it was an au lait, so not overly complicated…but maybe not something ordered often at this location).
Amanda DePriest
This was my first time in this Starbucks location. I was pleased to find it not very busy and my coffee and snack were ready for me pretty fast. I wanted to write this review because the guy who made my coffee, Matthew, was hilarious. Awesome energy and such a pleasant unexpected transaction. We need more people like Matthew. Made my day!
Recommended dishes: Bacon Gouda
Ema A.
i got an iced brown sugar shaken espresso with almond milk and it was perfect, also the employees were very helpful when my gift card turned out to be inactive lol
James Menoce
Way to expensive coffee wos not that great and got sick from the danish
sythatax
Way to expensive coffee wos not that great and got sick from the danish
Me and Jen love it. But she always wants what I pick out.
Maria Celenza
The absolute WORST!!! The employees at this Starbucks have ZERO customer service skills. If you stop in for a coffee/treat/cup of water here, be sure to anticipate at least a 10 minute wait... (even if there isn't a single person in front of you). They almost deliberately intentionally make an effort to move as SLOWLY as humanly possible. If there are even 2 people in line, LEAVE, trust me. Multi tasking is a concept that they have never even heard of. No smile, no hello, just rude, slow and ineffixient
Ernie Strong
Wasn't there this is within a Harris Teeter grocery store
Have given this Starbucks multiple chances and they manage to mess up my order every single time.
Service: 1
We ordered Mocha Frappes and they were watery and so full of chocolate, we had to throw them away. Starbucks needs to train these kids much better than they do. Especially when $15.00 is the cost of two of these drinks. Don’t go there and expect your drink to be right.
Service: 5
I have never been someone who typically leaves reviews, and in fact, this is the first time I am doing so. The experience I had today at Starbucks was extremely disrespectful, and I would feel terrible if I didn't address this behavior. My friend and I went for a quick breakfast, but unfortunately, we were met with a poor attitude right from the start. Being a service worker myself, I understand the challenges of the morning shift, but consistently sulking and scoffing at our orders crossed the line. We patiently waited for our food and drinks. However, even though I specifically mentioned the pumps in my order, the barista brushed off her confusion and simply nodded. When I received the incorrect drink and politely asked for it to be corrected, she immediately started arguing with me. She insisted that there was no syrup in my drink to begin with and criticized me for requesting two pumps. The girl who's shift ends around 10:15-10:30 at the Harris Teeter Starbucks needs an attitude check and a refresher of the menu. As a result of this experience, my friend and I have decided that we will only return to Harris Teeter for grocery items and not for anything else.
This review isn't a reflection on starbucks itself, but the employee who my friend and I encountered. To start I never leave reviews with this being my first one and I am not one to complain but given my friend and I both work in customer service we both felt the need to speak up. For starters, my friend got a drink and a sandwich and due to dietary restrictions my friend nicely asked if one thing from the sandwich could be removed and the teenage girl who was working at 10:15 this morning rudely replied and said "i guess". My friend also got a passion tea lemonade and asked for two pumps of sweetener(which she also paid extra for) and the girl rudely shook her head and said "anything else". When it was my turn to order I was so appalled by this behavior that I genuinely stuttered to order as i've never in my life encounter a service worker so upfront and rude. I ordered a ham and swiss croissant and was asked if i wanted it heated and I said "yes please" and was once again rudely disregarded as if it wasn't her job to do so. When it came to waiting, there was maybe 5 customers and everything took a while but given me and my friend have both worked as servers we understand stress and were both patient. However, my friends drink came out wrong and when she politely asked the girl if she could correct it, the girl accused her and said the drink doesn't come with syrup and gave her attitude and then proceeded to take the drink and roll her eyes. As someone who has worked as a server, I would be fired for this behavior. We will never be returning to this starbucks.
Located inside the Harris Teeter, it’s great to have an easy coffee option in this part of town, but…it was hard to find anyone who was working the counter (though it was open). The store manager kindly paged someone, who was then apologetic for not being there. Coffee drink was fine…though had to explain it to the barista (it was an au lait, so not overly complicated…but maybe not something ordered often at this location).
Located inside the Harris Teeter, it’s great to have an easy coffee option in this part of town, but…it was hard to find anyone who was working the counter (though it was open). The store manager kindly paged someone, who was then apologetic for not being there. Coffee drink was fine…though had to explain it to the barista (it was an au lait, so not overly complicated…but maybe not something ordered often at this location).
This was my first time in this Starbucks location. I was pleased to find it not very busy and my coffee and snack were ready for me pretty fast. I wanted to write this review because the guy who made my coffee, Matthew, was hilarious. Awesome energy and such a pleasant unexpected transaction. We need more people like Matthew. Made my day!
Recommended dishes: Bacon Gouda
i got an iced brown sugar shaken espresso with almond milk and it was perfect, also the employees were very helpful when my gift card turned out to be inactive lol
Way to expensive coffee wos not that great and got sick from the danish
Way to expensive coffee wos not that great and got sick from the danish
Restaurantji Recommends
French fries were cold..
Me and Jen love it. But she always wants what I pick out.
The absolute WORST!!! The employees at this Starbucks have ZERO customer service skills. If you stop in for a coffee/treat/cup of water here, be sure to anticipate at least a 10 minute wait... (even if there isn't a single person in front of you). They almost deliberately intentionally make an effort to move as SLOWLY as humanly possible. If there are even 2 people in line, LEAVE, trust me. Multi tasking is a concept that they have never even heard of. No smile, no hello, just rude, slow and ineffixient
Wasn't there this is within a Harris Teeter grocery store
Experienced barrister and no drive through line..