Let me first say, I haven't been this upset in years, YEARS! ITo the point my blood is boiling. I pulled in the drive through and the cashier keyed in my order correctly. She was very professional. I get to the window and paid. She asked me to drive up because they were "waiting on my meat". I did so, but in doing that i had to go around the vehicle in front of me that was already waiting. Waited several minutes. I then see a different employee coming with 2 bags of food. She hands one bag of food to the gentleman behind me. I see him open the bag put his hands IN the bag & say something to the employee. I see him give her the bag of food that he had and she gives him the other bag of food. She then walks over to my car and hands me the same bag of food the gentleman just put his hands in. I look at her and say, "ma'am I don't want that, I saw him open it." Her response, "he didn't open it." Me, "ma'am, I saw him." She then implied AGAIN, "he didn't open it." By this point I'm over it and I'm not arguing, I open the bag and tell her I also paid for a apple pie & it's not in here. Her response, "you can walk in and get it I didn't ring in your order." And walks away.In no way was this professional or sanitary. Point blank period. I left this establishment with my blood fuming. Every bit of me wanted to let her know exactly how unsanitary and unprofessional this was. Did I mention, her rolling her eyes after I told her I didn't receive the apple pie. I can't remember the last time I've written a review and hesitated to write this one because i dont like causing controversy. But, this one needed to be written. Maybe she'll see this and realize if she was in my position how would she feel?? Do better.
Tracie Taylor
It was good
D H
If your in a hurry do not go to this location. It takes forever to get a biscuit, then you get the wrong food, and they move like sloths. No desire to do fast food service! Everytime I have been, the service is super slow.
Service: 1
Jen Norton
Big hot ham and cheese or Mushroom and swiss my go
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Natural-Cut French Fries, Big Hot Ham 'N' Cheese Combo
cody maynor
Found some plastic in my milkshake tonight so be careful to somehow make sure you don’t have plastic in yours. I told the staff to check their milkshake machine but the guy on the phone said there shakes aren’t made with machines. That’s ok but there’s still plastics in your milkshake. These are my favorite milkshakes in Red Springs. I told the guy that they might not want to serve anymore milkshakes untill they got it checked out, but whoever I was talking to never replied after I gave my suggestion?
Atmosphere: 3
Food: 1
Brandy Mcmillian
The gravy wasnt fully cooked or something at around 11:30am
Christine Hammonds (Chrissy)
Don't get what you pay for. I pay almost 6 dollars for the new candied bacon Biscuits and they don't even put all the bacon. They lady told me they only was to put 2 pieces. It suppose to come with 3 on top and 3 on the bottom.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Super Bacon Biscuit
Teresa McKenna
It was the worst hamburger that I have ever had it was so dry the bread was hard and crispy they need new management there it is and nasty atmosphere. I should have went in and complained took pictures of the food the cold freeze the piece of meat that you can barely see and it was so dry the building itself the parking lot the service of the employees I'm so disappointed it needs to be closed down or find new management and fix all the holes in the parking lot ???? ????
Atmosphere: 2
Food: 2
Service: 2
Wendell Acosta
If you like to wait, not get what you asked for, and cold burgers . You’ll love
Atmosphere: 3
Food: 1
Service: 1
Gloria Lowery
The food was good nice employees respectful ....Parking: It's free to park a great big parking lot,....Kid-friendliness: Yes real friendly with kids no play area for kids .,..Wheelchair accessibility: Yes wheel chair parking and wide door for wheel chairs....
One of the worst experiences I've ever had at a Hardee's. The order taker was a sullen unfriendly unhelpful young man. The burgers were room temperature or less. Terrible. Never go there.
Bruce Gordon
Great breakfast place. I was able to place my order quickly and it was out almost instantaneously.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Fingers
William Vanlanot
The food was cold and they didn't wait on me for 5 minutes after I went in store and called 4 minutes after leaving that the food was cold and tasted terrible and they had no response and hung up I will never go back to that store again it has always been a problem I wish they would shut it and bring in a burger King or arbys
Hiawatha Adams
Food not as great as I remember. Hashbrowns soggy.
Delaine Benson
Food was bland and cold. It seemed like the patty was mad hrs earlier and just sat.
Let me first say, I haven't been this upset in years, YEARS! ITo the point my blood is boiling. I pulled in the drive through and the cashier keyed in my order correctly. She was very professional. I get to the window and paid. She asked me to drive up because they were "waiting on my meat". I did so, but in doing that i had to go around the vehicle in front of me that was already waiting. Waited several minutes. I then see a different employee coming with 2 bags of food. She hands one bag of food to the gentleman behind me. I see him open the bag put his hands IN the bag & say something to the employee. I see him give her the bag of food that he had and she gives him the other bag of food. She then walks over to my car and hands me the same bag of food the gentleman just put his hands in. I look at her and say, "ma'am I don't want that, I saw him open it." Her response, "he didn't open it." Me, "ma'am, I saw him." She then implied AGAIN, "he didn't open it." By this point I'm over it and I'm not arguing, I open the bag and tell her I also paid for a apple pie & it's not in here. Her response, "you can walk in and get it I didn't ring in your order." And walks away.In no way was this professional or sanitary. Point blank period. I left this establishment with my blood fuming. Every bit of me wanted to let her know exactly how unsanitary and unprofessional this was. Did I mention, her rolling her eyes after I told her I didn't receive the apple pie. I can't remember the last time I've written a review and hesitated to write this one because i dont like causing controversy. But, this one needed to be written. Maybe she'll see this and realize if she was in my position how would she feel?? Do better.
It was good
If your in a hurry do not go to this location. It takes forever to get a biscuit, then you get the wrong food, and they move like sloths. No desire to do fast food service! Everytime I have been, the service is super slow.
Service: 1
Big hot ham and cheese or Mushroom and swiss my go
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Natural-Cut French Fries, Big Hot Ham 'N' Cheese Combo
Found some plastic in my milkshake tonight so be careful to somehow make sure you don’t have plastic in yours. I told the staff to check their milkshake machine but the guy on the phone said there shakes aren’t made with machines. That’s ok but there’s still plastics in your milkshake. These are my favorite milkshakes in Red Springs. I told the guy that they might not want to serve anymore milkshakes untill they got it checked out, but whoever I was talking to never replied after I gave my suggestion?
Atmosphere: 3
Food: 1
The gravy wasnt fully cooked or something at around 11:30am
Don't get what you pay for. I pay almost 6 dollars for the new candied bacon Biscuits and they don't even put all the bacon. They lady told me they only was to put 2 pieces. It suppose to come with 3 on top and 3 on the bottom.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Super Bacon Biscuit
It was the worst hamburger that I have ever had it was so dry the bread was hard and crispy they need new management there it is and nasty atmosphere. I should have went in and complained took pictures of the food the cold freeze the piece of meat that you can barely see and it was so dry the building itself the parking lot the service of the employees I'm so disappointed it needs to be closed down or find new management and fix all the holes in the parking lot ???? ????
Atmosphere: 2
Food: 2
Service: 2
If you like to wait, not get what you asked for, and cold burgers . You’ll love
Atmosphere: 3
Food: 1
Service: 1
The food was good nice employees respectful ....Parking: It's free to park a great big parking lot,....Kid-friendliness: Yes real friendly with kids no play area for kids .,..Wheelchair accessibility: Yes wheel chair parking and wide door for wheel chairs....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers, blt Hand
Restaurantji Recommends
One of the worst experiences I've ever had at a Hardee's. The order taker was a sullen unfriendly unhelpful young man. The burgers were room temperature or less. Terrible. Never go there.
Great breakfast place. I was able to place my order quickly and it was out almost instantaneously.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Fingers
The food was cold and they didn't wait on me for 5 minutes after I went in store and called 4 minutes after leaving that the food was cold and tasted terrible and they had no response and hung up I will never go back to that store again it has always been a problem I wish they would shut it and bring in a burger King or arbys
Food not as great as I remember. Hashbrowns soggy.
Food was bland and cold. It seemed like the patty was mad hrs earlier and just sat.
Atmosphere: 4
Food: 1
Service: 4