Love working with them everyone is nice including the following people, James hollis, yovanni, Kayla, and more
Atmosphere: 5
Food: 5
Service: 5
C CARTER
A year ago I left a 5 star review in every service area. Tonight, I'm leaving 1 star because I had to, to post. I ordered over 2 hours ago, and I paid for it. I call to find out what is going on, I'm told to call customer service. Customer service didn't call me before they took my money. I've been a loyal customer to this location for years.... not again, and everyone in my neighborhood will hear about my experience, as well.
Atmosphere: 1
Food: 1
Service: 1
Jamie B
Pizza is
Food: 5
ABBY Durham
The delivery lady is the BEST! I order every Friday night.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Works & Garlic Knots
Annette Cranston
The food was ok, the person who took my call was another story, he was rude and I personally will never call there again.
Atmosphere: 1
Food: 2
Service: 1
Jon Fields
I intentionally did not review this restaurant after my first visit earlier this month, thinking that what I experienced was an anomaly of some sort, but after today, I'm convinced Papa John's doesn't want my business. The customer service was abhorrent, to say the least. I was made to feel undervalued and unappreciated as a customer. I was not greeted, I was not thanked... I was barely acknowledged. In short, It was the most unwelcoming restaurant experience I can recall, on both occasions. Then I noticed that the pizza was greasy and not very good. Of course, this may be due to the fact that the front-end guy put such a bad taste in my mouth. There are too many pizza places in Reidsville that do appreciate my business... with better pizza to boot. Customer service is important to me. Papa John's failed miserably.
Atmosphere: 1
Food: 2
Service: 1
Sandy Butner
If I could give my experience zero stars I would. I ordered a pizza and got the notification at 4:47 pm that it was on the way…. 32 minutes later the delivery driver pulls up with a cold pizza. I am completely disgusted with this place. I will NEVER order from them again. I expect a complete refund. I sent the pizza back.
Atmosphere: 1
Food: 1
Service: 1
Sandy Raven
I ordered a pizza. Got the notification at 4:47pm that it was on the way. 32 minutes later the driver shows up with a cold pizza. I sent the cold pizza back and called the store. I will NEVER order from this store again. The driver claimed he was stopped by several lights, there are just 3 lights and even if he had been stopped by the lights, he would have been here in 10 minutes. This is ridiculous.
EllieVince Cipoletti
Hats off to the manager Chris, and the kind driver. My pizza was made wrong (I can’t stand olives) but it was too late for me to go get another, almost our toddler’s bedtime, so Chris put a rush order on the correction and had it delivered out to us! I am so pleased and will definitely order from them again.
Sabrena Therrien
When someone says no contact delivery and even writes please don’t knock maybe take the time to follow those directions? I’m seriously annoyed you woke my kids up
New to the area but so far so good with this location. Didn't expect to get delivery since we are kinda far but they surprised us. Food has been on par with today's papa johns experience.
Timothy Wing
Love this Papa Johns. Lil pricey at times but always good.
Atmosphere: 5
Food: 5
Service: 5
Amy Brooke Rivers
The driver dropped our pizzas, delivered them anyway & didn’t say anything. When I called they said they can only do a refund if they come pick them up. $69.00 worth. Very unprofessional. Very disappointed in my favorite pizzeria!
Southern Family
I think this pj is normally really good. No problems. But on occasion it can swing fully the other way. It's a shame when it does. Especially if you order here on the regular and try to take care of the drivers. So hit and miss is what it is.
Elizabeth Barksdale
We’ve came here several times, and everyone has always been friendly, and the food is always good!
Love working with them everyone is nice including the following people, James hollis, yovanni, Kayla, and more
Atmosphere: 5
Food: 5
Service: 5
A year ago I left a 5 star review in every service area. Tonight, I'm leaving 1 star because I had to, to post. I ordered over 2 hours ago, and I paid for it. I call to find out what is going on, I'm told to call customer service. Customer service didn't call me before they took my money. I've been a loyal customer to this location for years.... not again, and everyone in my neighborhood will hear about my experience, as well.
Atmosphere: 1
Food: 1
Service: 1
Pizza is
Food: 5
The delivery lady is the BEST! I order every Friday night.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Works & Garlic Knots
The food was ok, the person who took my call was another story, he was rude and I personally will never call there again.
Atmosphere: 1
Food: 2
Service: 1
I intentionally did not review this restaurant after my first visit earlier this month, thinking that what I experienced was an anomaly of some sort, but after today, I'm convinced Papa John's doesn't want my business. The customer service was abhorrent, to say the least. I was made to feel undervalued and unappreciated as a customer. I was not greeted, I was not thanked... I was barely acknowledged. In short, It was the most unwelcoming restaurant experience I can recall, on both occasions. Then I noticed that the pizza was greasy and not very good. Of course, this may be due to the fact that the front-end guy put such a bad taste in my mouth. There are too many pizza places in Reidsville that do appreciate my business... with better pizza to boot. Customer service is important to me. Papa John's failed miserably.
Atmosphere: 1
Food: 2
Service: 1
If I could give my experience zero stars I would. I ordered a pizza and got the notification at 4:47 pm that it was on the way…. 32 minutes later the delivery driver pulls up with a cold pizza. I am completely disgusted with this place. I will NEVER order from them again. I expect a complete refund. I sent the pizza back.
Atmosphere: 1
Food: 1
Service: 1
I ordered a pizza. Got the notification at 4:47pm that it was on the way. 32 minutes later the driver shows up with a cold pizza. I sent the cold pizza back and called the store. I will NEVER order from this store again. The driver claimed he was stopped by several lights, there are just 3 lights and even if he had been stopped by the lights, he would have been here in 10 minutes. This is ridiculous.
Hats off to the manager Chris, and the kind driver. My pizza was made wrong (I can’t stand olives) but it was too late for me to go get another, almost our toddler’s bedtime, so Chris put a rush order on the correction and had it delivered out to us! I am so pleased and will definitely order from them again.
When someone says no contact delivery and even writes please don’t knock maybe take the time to follow those directions? I’m seriously annoyed you woke my kids up
Restaurantji Recommends
New to the area but so far so good with this location. Didn't expect to get delivery since we are kinda far but they surprised us. Food has been on par with today's papa johns experience.
Love this Papa Johns. Lil pricey at times but always good.
Atmosphere: 5
Food: 5
Service: 5
The driver dropped our pizzas, delivered them anyway & didn’t say anything. When I called they said they can only do a refund if they come pick them up. $69.00 worth. Very unprofessional. Very disappointed in my favorite pizzeria!
I think this pj is normally really good. No problems. But on occasion it can swing fully the other way. It's a shame when it does. Especially if you order here on the regular and try to take care of the drivers. So hit and miss is what it is.
We’ve came here several times, and everyone has always been friendly, and the food is always good!