Don't like the people that work there are not good people
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Cheese Pizza
Kelsey Taylor
They have poor hospitality and don't know how to be patient with their customers and wait to last minute to confirm orders and couldn't even talk to a manger very disappointed!!
Atmosphere: 1
Food: 1
Service: 1
Nachalee Jimenez
They did not verify my address for delivery, but they quickly took my money at my account and now I have to wait 3 to 4 business days to receive back my money. This is not a professional status. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
TM
This rating and review is based solely on services received at this specific Domino's store... February 26 2024, I placed order online as a guest for 2 pizzas and an order of brownies. I picked up food after work, went home, then realized about an hour or 2 later when ready to eat that both pizzas were incorrect - completely different toppings from what I ordered. I went back, showed guy at register receipt for what I should've gotten, and showed what I was given. Both pizzas were taken; after about 15 minutes, I was given 2 more pizzas.. Got home, ready to eat, and see 1 of my pizzas were incorrect - again, completely different toppings than what I ordered... Went to Domino's a 3rd time. Pulled up to window, show same guy my pizza and receipt, again. He looks at both, takes this 3rd pizza back from me, looks on order rack, finds pizza I should've gotten on 1st visit. 3 trips to finally get correct order. As a token of apology, he took my name and number, tapped computer keys, and said the next time I come I can get any pizza I want, free of charge. Thanks Domino's!Friday, March 1, 2024, I called around 530-6pm to cash in on that apology, but staff can't find anything in system! RHONDA, who says she's the manager, said she sees no order history for my number then accuses me of just trying to get free pizza. I explain that I ordered originally under a different number, but the employee working that night was given THIS NUMBER to save in system for my free pizza. RHONDA said Domino's doesn't offer free pizzas, only refunds or exchanges, and that I should've asked for the manager (her) because she's there 7 days weekly and hasn't heard anything about my issue. RHONDA asked why did I wait so long (4 days) to try to get a free pizza. RHONDA said my order was corrected so she didn't understand the issue. I explained it was corrected AFTER 3 TRIPS, and that I don't know their policy so I took the guy's word when he said I was in the system. RHONDA said she couldn't use the email I had to enter online to pull up and verify I had actually ordered that day, and that she could only use the phone number?? RHONDA said she didn't have the number to corporate office when I asked for it, but suddenly changed her tone and offered me A FREE PIZZA! I declined - after being accused of trying to scam Domino's for a free pizza, and being talked to so unprofessionally and disrespectfully, and after fussing with her by phone over this issue, I didn't feel "good" about having food prepared without being there to see it prepared myself. Was going to let this go, but this was my #1 stop for carry-out pizza in Rocky Mount, and I've been a customer since they were still at the Independence Drive location, but thanks to Rhonda, it'll be a long time before I spend money here again. Thank you Rhonda.
Service: 1
Devonya Battle
Love.it
D Dyer
Always consistent flavor and great, fast service.
Atmosphere: 3
Food: 5
Service: 5
Teresa Hinton
My food order was delivered cold. Tried calling Dominoes phone was busy each time I called.
Food: 1
Service: 1
Eliana Palmar Urdaneta
Terrible pizzas all
Service: 1
Mickeira Johnson
I ordered via dominos app for delivery. I was paying cash upon delivery due to no card at the moment. The order had to be $40 or under. So I did 2 different transactions under $40 for delivery. I received a notification that my order was ready for pickup. I was confused because i choose delivery, so i contacted dominos to see the issue. The lady explained that even though it's 2 different transactions and they are coming to the same home address that they are not able to send it because they both together are over $40. I asked her to cancel the order due to I'm not able to complete carry out. I reorder under $40 to do delivery and my order was cancelled immediately. I contacted dominos again to see and i was told that it was for security purposes? I'm confused on how is this possible when i didn't give any type of reasons to show security.
Service: 1
J CW
Cut your pizza like a pizza will you, I payed good money can you put some topping on it, now I remember why I don't get pizza from you guys.
I have ordered from this location twice and they have messed up both times.We are vegetarian and do not eat meat. We specifically order custom pizza with no meat on it. Both times there are random pieces of ham/bacon scattered through out, so we have had to throw out the pizzas.There are no places on the site to specify allergies/dietary restrictions.I will not order from here again.
Food: 1
Service: 3
ONEPOCKETKID21
The absolute slowest pizza place in Rocky Mount. No matter the time of day, there’s always at least a 20+ minute wait, IF they get the order right. Place has gone severely downhill over the last few years. Food is ok at best.
Don't like the people that work there are not good people
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Cheese Pizza
They have poor hospitality and don't know how to be patient with their customers and wait to last minute to confirm orders and couldn't even talk to a manger very disappointed!!
Atmosphere: 1
Food: 1
Service: 1
They did not verify my address for delivery, but they quickly took my money at my account and now I have to wait 3 to 4 business days to receive back my money. This is not a professional status. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
This rating and review is based solely on services received at this specific Domino's store... February 26 2024, I placed order online as a guest for 2 pizzas and an order of brownies. I picked up food after work, went home, then realized about an hour or 2 later when ready to eat that both pizzas were incorrect - completely different toppings from what I ordered. I went back, showed guy at register receipt for what I should've gotten, and showed what I was given. Both pizzas were taken; after about 15 minutes, I was given 2 more pizzas.. Got home, ready to eat, and see 1 of my pizzas were incorrect - again, completely different toppings than what I ordered... Went to Domino's a 3rd time. Pulled up to window, show same guy my pizza and receipt, again. He looks at both, takes this 3rd pizza back from me, looks on order rack, finds pizza I should've gotten on 1st visit. 3 trips to finally get correct order. As a token of apology, he took my name and number, tapped computer keys, and said the next time I come I can get any pizza I want, free of charge. Thanks Domino's!Friday, March 1, 2024, I called around 530-6pm to cash in on that apology, but staff can't find anything in system! RHONDA, who says she's the manager, said she sees no order history for my number then accuses me of just trying to get free pizza. I explain that I ordered originally under a different number, but the employee working that night was given THIS NUMBER to save in system for my free pizza. RHONDA said Domino's doesn't offer free pizzas, only refunds or exchanges, and that I should've asked for the manager (her) because she's there 7 days weekly and hasn't heard anything about my issue. RHONDA asked why did I wait so long (4 days) to try to get a free pizza. RHONDA said my order was corrected so she didn't understand the issue. I explained it was corrected AFTER 3 TRIPS, and that I don't know their policy so I took the guy's word when he said I was in the system. RHONDA said she couldn't use the email I had to enter online to pull up and verify I had actually ordered that day, and that she could only use the phone number?? RHONDA said she didn't have the number to corporate office when I asked for it, but suddenly changed her tone and offered me A FREE PIZZA! I declined - after being accused of trying to scam Domino's for a free pizza, and being talked to so unprofessionally and disrespectfully, and after fussing with her by phone over this issue, I didn't feel "good" about having food prepared without being there to see it prepared myself. Was going to let this go, but this was my #1 stop for carry-out pizza in Rocky Mount, and I've been a customer since they were still at the Independence Drive location, but thanks to Rhonda, it'll be a long time before I spend money here again. Thank you Rhonda.
Service: 1
Love.it
Always consistent flavor and great, fast service.
Atmosphere: 3
Food: 5
Service: 5
My food order was delivered cold. Tried calling Dominoes phone was busy each time I called.
Food: 1
Service: 1
Terrible pizzas all
Service: 1
I ordered via dominos app for delivery. I was paying cash upon delivery due to no card at the moment. The order had to be $40 or under. So I did 2 different transactions under $40 for delivery. I received a notification that my order was ready for pickup. I was confused because i choose delivery, so i contacted dominos to see the issue. The lady explained that even though it's 2 different transactions and they are coming to the same home address that they are not able to send it because they both together are over $40. I asked her to cancel the order due to I'm not able to complete carry out. I reorder under $40 to do delivery and my order was cancelled immediately. I contacted dominos again to see and i was told that it was for security purposes? I'm confused on how is this possible when i didn't give any type of reasons to show security.
Service: 1
Cut your pizza like a pizza will you, I payed good money can you put some topping on it, now I remember why I don't get pizza from you guys.
Food: 1
Service: 2
Restaurantji Recommends
Love domino's
Atmosphere: 5
Food: 5
Service: 5
Always receive awesome customer service ❤️
Atmosphere: 5
Food: 5
Service: 5
Pizza barely had toppings & it was burnt.
Atmosphere: 5
Food: 2
Service: 4
I have ordered from this location twice and they have messed up both times.We are vegetarian and do not eat meat. We specifically order custom pizza with no meat on it. Both times there are random pieces of ham/bacon scattered through out, so we have had to throw out the pizzas.There are no places on the site to specify allergies/dietary restrictions.I will not order from here again.
Food: 1
Service: 3
The absolute slowest pizza place in Rocky Mount. No matter the time of day, there’s always at least a 20+ minute wait, IF they get the order right. Place has gone severely downhill over the last few years. Food is ok at best.
Atmosphere: 1
Food: 2
Service: 1