Went in with family of three. Waiter took a very long time to get drinks. Chips n salsa are usually spot on when sitting. Not today. Waiter kept going in and out of bathroom and backdoor of restaurant while on his cell phone. Other waitress has 5 tables and was covering all easily. Our guy only had us. Long delay on refills has to ask other associates for napkins chop refill drink refill. Food came with the salsa and chips ..so much for appetizer. Terrible timing. Pretty sure he refilled our glasses after Sticking his fingers in them instead of bringing a tea pitcher to table. Or fresh glasses. Mrs is irate about service and will not return for dinner. Lunch staff is always more receptive and attentive. Perhaps shift change is to blame ...
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Cheese Dip
Marvin Ragland
Foods good but not as good as it use to be. The prices are completely ridiculous $20 for some chicken and rice or Nachos the whole menu is way to expensive. Then they give you this tiny little bag of chips and little cup of salsa. Alot of us are long time customers. I realize inflation is through the roof but i cant afford these prices anymore.
Atmosphere: 4
Food: 4
Service: 4
Sonia Velasquez
Party of 5 we were served small portions that were dry and overcooked. Greasy rice and no flavor. Customer service horrible. Had to ask for refills and then was given a water refill instead of Pepsi refill!! Wife got a stomach ache and got sick before we left. All 5 meals should have gone back, but it was to embarrassing to return them. Nothing like this has ever happened to us like this. Over priced!! Contacted management and Manuel was rude and only wanting to compensate us with another meal by coming back. We WILL NOT BE GOING BACK!! My husband is now sick....this is not good.
Atmosphere: 1
Food: 1
Service: 1
Rod Barker
Changed the menu and the food is now bland yet prices are higher. Was my favorite Mexican restaurant. No longer. I won't be going back
Atmosphere: 3
Food: 2
Service: 5
Rhonda Casey
They have always had great food until today. Not sure what is going on but menu changed and prices even higher. Food was nothing compared to before. It was bland and missing a lot of flavor. Very disappointing. Hope improves!
Atmosphere: 4
Food: 1
Service: 4
cleshona watson
The food is always great and hot. The wait staff is always friendly. Will be going back again soon
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: ACP
Charli Ward
Everything from start to finish was amazing...We had enchiladas, street Mexican corn, and margaritas!!!... Service was phenomenal. Our server was very attentive and made sure we had everything we needed❤️....
Atmosphere: 5
Food: 5
Service: 5
Nicole Staggers
My co worker told me about a ACP and I hadn’t ever heard of it but went to San Felipe in Tramway(better food @ this location) and I keep going back! I did go on Horner but it’s just more flavorful here! From the answering of the phone to the great service, they are always nice and welcoming! Definitely been every week since discovering!
My family and I went out to eat here after church. There were 8 of us, 3 adults and 5 children. The server took 10-15 just to get our drinks, and they were NOT busy. Once she put in our order, all of our food came out except one child's meal and another child's meal was wrong. It took the entire time that the rest of us were eating for the children's food to come back out. No one apologized for the inconvenience, the server was nonchalant and uncaring about HER mistake, forgetting to put in one meal and putting another dish in, incorrectly, even after reading it back..... TO TOP IT ALL OFF, they added on the gratuity automatically. This is unacceptable. We have no problem paying for our meals and tipping appropriately, however, after the experience was less than sub-par, we should have been afforded the opportunity to choose how much tip she deserved. I was previously very pleased with San Felipe's food quality and serving sizes for very affordable prices, however, I would rather go to another restaurant that costs more but TREATS ME BETTER. I would recommend getting your food to-go if you choose to eat here! The server's attitude and their disregard for our experience really put a damper on what was otherwise a really great day.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: ACP
Rachel Littell
I enjoyed the delicious and warmly served food at San Felipe Mexican restaurant. The timing of the dishes was perfect. However, I experienced slow service during both visits, with a lengthy wait for the initial greeting. There were moments when we felt overlooked and almost left due to the delay in acknowledgment.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Cheese Dip, Steak, Fajitas
Roman Khassanov
Good place to have business lunch or just good dinner with family.Food was delicious , not expensive. My best
Went in with family of three. Waiter took a very long time to get drinks. Chips n salsa are usually spot on when sitting. Not today. Waiter kept going in and out of bathroom and backdoor of restaurant while on his cell phone. Other waitress has 5 tables and was covering all easily. Our guy only had us. Long delay on refills has to ask other associates for napkins chop refill drink refill. Food came with the salsa and chips ..so much for appetizer. Terrible timing. Pretty sure he refilled our glasses after Sticking his fingers in them instead of bringing a tea pitcher to table. Or fresh glasses. Mrs is irate about service and will not return for dinner. Lunch staff is always more receptive and attentive. Perhaps shift change is to blame ...
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Cheese Dip
Foods good but not as good as it use to be. The prices are completely ridiculous $20 for some chicken and rice or Nachos the whole menu is way to expensive. Then they give you this tiny little bag of chips and little cup of salsa. Alot of us are long time customers. I realize inflation is through the roof but i cant afford these prices anymore.
Atmosphere: 4
Food: 4
Service: 4
Party of 5 we were served small portions that were dry and overcooked. Greasy rice and no flavor. Customer service horrible. Had to ask for refills and then was given a water refill instead of Pepsi refill!! Wife got a stomach ache and got sick before we left. All 5 meals should have gone back, but it was to embarrassing to return them. Nothing like this has ever happened to us like this. Over priced!! Contacted management and Manuel was rude and only wanting to compensate us with another meal by coming back. We WILL NOT BE GOING BACK!! My husband is now sick....this is not good.
Atmosphere: 1
Food: 1
Service: 1
Changed the menu and the food is now bland yet prices are higher. Was my favorite Mexican restaurant. No longer. I won't be going back
Atmosphere: 3
Food: 2
Service: 5
They have always had great food until today. Not sure what is going on but menu changed and prices even higher. Food was nothing compared to before. It was bland and missing a lot of flavor. Very disappointing. Hope improves!
Atmosphere: 4
Food: 1
Service: 4
The food is always great and hot. The wait staff is always friendly. Will be going back again soon
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: ACP
Everything from start to finish was amazing...We had enchiladas, street Mexican corn, and margaritas!!!... Service was phenomenal. Our server was very attentive and made sure we had everything we needed❤️....
Atmosphere: 5
Food: 5
Service: 5
My co worker told me about a ACP and I hadn’t ever heard of it but went to San Felipe in Tramway(better food @ this location) and I keep going back! I did go on Horner but it’s just more flavorful here! From the answering of the phone to the great service, they are always nice and welcoming! Definitely been every week since discovering!
Food: 5
Service: 5
Recommended dishes: ACP
Food is fine. Good service.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Enchiladas Yolandas, Fajitas, ACP
Lunch specials 7 days a week is a plus. Good portions of food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: ACP
Restaurantji Recommends
Amazing food and great service ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carne Asada, Fajitas
My family and I went out to eat here after church. There were 8 of us, 3 adults and 5 children. The server took 10-15 just to get our drinks, and they were NOT busy. Once she put in our order, all of our food came out except one child's meal and another child's meal was wrong. It took the entire time that the rest of us were eating for the children's food to come back out. No one apologized for the inconvenience, the server was nonchalant and uncaring about HER mistake, forgetting to put in one meal and putting another dish in, incorrectly, even after reading it back..... TO TOP IT ALL OFF, they added on the gratuity automatically. This is unacceptable. We have no problem paying for our meals and tipping appropriately, however, after the experience was less than sub-par, we should have been afforded the opportunity to choose how much tip she deserved. I was previously very pleased with San Felipe's food quality and serving sizes for very affordable prices, however, I would rather go to another restaurant that costs more but TREATS ME BETTER. I would recommend getting your food to-go if you choose to eat here! The server's attitude and their disregard for our experience really put a damper on what was otherwise a really great day.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: ACP
I enjoyed the delicious and warmly served food at San Felipe Mexican restaurant. The timing of the dishes was perfect. However, I experienced slow service during both visits, with a lengthy wait for the initial greeting. There were moments when we felt overlooked and almost left due to the delay in acknowledgment.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Cheese Dip, Steak, Fajitas
Good place to have business lunch or just good dinner with family.Food was delicious , not expensive. My best
Atmosphere: 5
Food: 5
Service: 5
Love there food reminds me back home in NY..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fajitas