SHOCKING HIGH PRICES for an average /moderate chain restaurant ill preparednew foods!When you dine out, it's an experience for several senses: visual appeal inside and out, as well taste and smell.The exterior was average at best, interior a whole different issue! We were seated in the bar at a small booth. I had the view of the kitchen and every single server & kitchen staffs personal belongings. There was a giant heap of bags, backpacks, and other items. I was able to watch setvers eating behind the bar, and female servers (or management, long hair free flowing) I noticed a couple reviews stating hair in food, and heard a guest there complaining of hair in their food. We ate there Sat past. No idea why a restaurant of this caliber would have such HIGH PRICES on "ok" food. Ruth Chris, they are not. Service was good. We weren't ignored. Salad bar was in desperate need of attention. It was mesdy and many items looked old (a film on the pasta & potato salad)Most of the options tasted exactly the same. Was so excited to see they had new menu items. So disappointed after trying them. Don't mind paying prices for "quality & well" prepaid food. This was neither. We had eaten at RT in the past, not this location. We've eaten at locations across the US & abroad, we travel. We tried 3 of the new items; calamari over cooked by 10 min it'ssupposed to be crunchy on the outside, soft on the inside it was like eating pretzel sticks, 1/2 rack baby back ribs very tender sauce was watery, fillet (very tender & flavorful, carrot cake dry, no bar drinks.Doubtful we will return.Vegetarian options: Salad bar & vegetables are abundantParking: Ample parking as it's located in the dilapidated Cleveland Mall.Wheelchair accessibility: Double doors
Atmosphere: 2
Food: 2
Service: 5
Vee R
My husband and I usually enjoy our visits at Ruby Tuesday, but going there today I had a different opinion. The waitress we were assigned seemed somewhat prejudice. I will not revisit this establishment again.
Linda Wilkie
We eat Ruby Tuesday's about every Friday really great food only thing I miss is Mando oranges and grapes mixed together I sure wish they had it back on
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Endless Salad Bar
Garrett Conley
It's ok. Not the best not the worst. Salad bar is great.
Atmosphere: 2
Food: 2
Service: 2
Billie Lister
Great food and excellent
Atmosphere: 5
Food: 5
Service: 5
Theresa Sutton
Great food.
Atmosphere: 5
Food: 5
Service: 5
Jill Fields
Good place to eat.
Atmosphere: 4
Food: 5
Service: 5
Bill Owens
Mark our waiter was the absolute best as always! Ruby Tuesday in Shelby is great?
Atmosphere: 5
Food: 5
Service: 5
Dick B
Our server Mark, was most pleasant and attentive, not overbearing and made our dining experience most pleasant! We were very impressed with the much improved cleanliness, food quality and friendliness of the staff and management. Will definitely return again soon! Please keep up the good work - we need a new favorite "go to" restaurant! Thanks again!
Enjoyed our dining
Atmosphere: 5
Food: 4
Service: 5
SHOCKING HIGH PRICES for an average /moderate chain restaurant ill preparednew foods!When you dine out, it's an experience for several senses: visual appeal inside and out, as well taste and smell.The exterior was average at best, interior a whole different issue! We were seated in the bar at a small booth. I had the view of the kitchen and every single server & kitchen staffs personal belongings. There was a giant heap of bags, backpacks, and other items. I was able to watch setvers eating behind the bar, and female servers (or management, long hair free flowing) I noticed a couple reviews stating hair in food, and heard a guest there complaining of hair in their food. We ate there Sat past. No idea why a restaurant of this caliber would have such HIGH PRICES on "ok" food. Ruth Chris, they are not. Service was good. We weren't ignored. Salad bar was in desperate need of attention. It was mesdy and many items looked old (a film on the pasta & potato salad)Most of the options tasted exactly the same. Was so excited to see they had new menu items. So disappointed after trying them. Don't mind paying prices for "quality & well" prepaid food. This was neither. We had eaten at RT in the past, not this location. We've eaten at locations across the US & abroad, we travel. We tried 3 of the new items; calamari over cooked by 10 min it'ssupposed to be crunchy on the outside, soft on the inside it was like eating pretzel sticks, 1/2 rack baby back ribs very tender sauce was watery, fillet (very tender & flavorful, carrot cake dry, no bar drinks.Doubtful we will return.Vegetarian options: Salad bar & vegetables are abundantParking: Ample parking as it's located in the dilapidated Cleveland Mall.Wheelchair accessibility: Double doors
Atmosphere: 2
Food: 2
Service: 5
My husband and I usually enjoy our visits at Ruby Tuesday, but going there today I had a different opinion. The waitress we were assigned seemed somewhat prejudice. I will not revisit this establishment again.
We eat Ruby Tuesday's about every Friday really great food only thing I miss is Mando oranges and grapes mixed together I sure wish they had it back on
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Endless Salad Bar
It's ok. Not the best not the worst. Salad bar is great.
Atmosphere: 2
Food: 2
Service: 2
Great food and excellent
Atmosphere: 5
Food: 5
Service: 5
Great food.
Atmosphere: 5
Food: 5
Service: 5
Good place to eat.
Atmosphere: 4
Food: 5
Service: 5
Mark our waiter was the absolute best as always! Ruby Tuesday in Shelby is great?
Atmosphere: 5
Food: 5
Service: 5
Our server Mark, was most pleasant and attentive, not overbearing and made our dining experience most pleasant! We were very impressed with the much improved cleanliness, food quality and friendliness of the staff and management. Will definitely return again soon! Please keep up the good work - we need a new favorite "go to" restaurant! Thanks again!
Restaurantji Recommends
Our server was great. He was very attentive and explained menu items clearly. Food was good too.
Atmosphere: 4
Food: 5
Service: 5
Waited 45 minutes on order. When I got it it was totally not what I
Atmosphere: 1
Food: 1
Service: 1
Pretty laid back, had decently timed service tonight, at 8pm.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burgers and Fries
Great atmosphere, Alexis our waitress was like family,the food came in a timely manner and was good. The salad bar is our favorite always.
Atmosphere: 5
Food: 5
Service: 5
Great salad bar and reasonably priced cocktails.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Endless Salad Bar