We have had issues with placing a mobile order through the subway app at other restaurants and we decided to give it another shot. Service at this location was fast, friendly and accurate. I recommend this location over others in Statesville.
Atmosphere: 5
Food: 5
Service: 5
Caleb Bradley
Walked in this MFer at 830 and was upset I was getting here late. Chino gave me absolutely A1 service late at night and didn't swear it. I don't recommend any Subway as much as I this Subway.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Roast Beef
Stephanie Deese
My husband and I decided we wanted subway for lunch, something healthy. I ordered 2 subs on the app. My husband picked them up and came home. One of our subs were not made correctly. My husband went back to the store. And they kindly made it over. But as he returns, I check the sub again and it's wrong AGAIN!! By this time, this is just too much. I go back into the store and the manager trys to correct me, and ask what's wrong with the sub. I asked her to look at the recipe and tell me what's wrong with it. She says nothing.. there is an added ingredient on it that I don't want.. so she refunded my order and said the money would be back on my account in 24 hours... so now I'm out of meal cause the manager couldn't simply read ingredients directions.. I will not return to this store.. waste of my time.
Atmosphere: 4
Food: 1
Service: 1
Stephanie Laird
My husband and I decided we wanted subway for lunch, something healthy. I ordered 2 subs on the app. My husband picked them up and came home. One of our subs were not made correctly. My husband went back to the store. And they kindly made it over. But as he returns, I check the sub again and it's wrong AGAIN!! By this time, this is just too much. I go back into the store and the manager trys to correct me, and ask what's wrong with the sub. I asked her to look at the recipe and tell me what's wrong with it. She says nothing.. there is an added ingredient on it that I don't want.. so she refunded my order and said the money would be back on my account in 24 hours... so now I'm out of meal cause the manager couldn't simply read ingredients directions.. I will not return to this store.. waste of my time.
Atmosphere: 4
Food: 1
Service: 1
Sissy D (Sissy)
This is for customer service nor the
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Cookies
Darlene Norman
I came into town because of a funeral and was taking the family subs (something different because most people buy chicken or bbq.). I had went to the one on Broad st and got refused service because I had a very tall order. Yes it was at lunchtime because I just arrived in town but they were not busy. Only 2 people that I let in front of me. I left that store actually looking for Firehouse Subs. Unfortunately there was not one close. So I went to the Subway in Cinema drive. They were busy, it was still lunch time. I explained to the ladies that were working what I was doing and had a tall order. I wanted the veggies in the side so the sandwiches would not get soggy. They explained they didn’t do that anymore but suggested I get a vegetable tray (which the ladies in Briad st did not suggest)These ladies took my order and worked on it between the customers. They were much nicer and made my order without any complaints. Kudos to these two employees. I spent almost $100 and tipped these ladies for their excellent service. Gave me faith back into Subway. I don’t know the 2 girls names but they were wonderful. This happened Friday Dec. 30, 2022. Ladies on Cinema dr. Thank you for your excellence and attention and everyone loved the sandwiches.
0ViciousV0
Was fast and fresh. Pretty average subway experience.
Atmosphere: 3
Food: 4
Service: 4
Kathy Jones
Prefer this Subway over all others in town. Use to visit Broad St. location until orders were consistently wrong and manager there made no effort to correct.
Windy Chavez
I pulled into the parking spot directly in front of the store at 8:50. The OPEN sign sign still on as they close at 8pm. As I am getting out of my car a guy comes up to the door and makes eye contact with me and points to the lock on the door, then proceeds to lock the door and then turns off the OPEN sign.!!!! After working 12 hours all I wanted was a semi healthy meal. Very disappointed in the audacity of the business to turn away a customer when it is not even time to close. Very unprofessional. I will NEVER come back here.
Brett Perritt
Walked up to the door at 6:03 on a Thursday... Sign said open, lights were on. I was greeted at the door by an employee and asked if I had an online order. I replied no and was informed they were closed. At 6pm? "Yes, sorry" closed the door and locked it. Rather odd they were taking online orders but not allowing people to come in.
Tried to get dinner at 6pm . Locked door and sign saying they don’t have bread. you can see the warmer full of bread from the door. They were all walking around closing up even though they don’t close until 9 Monday-Friday. Not happy. Sat outside the location for 30 minutes and they just watched me and continued shutting down 3 hours early.
Georgellen Brown
It’s not the service of the workers but the Gift card machine has been out of order for about 6 months . And the workers say there’s another Subway on Broad Street, but I came here and now I don’t have time to go to another location. Management needs to get the reader fixed.
William kestler
My sub was great and the ladies making my sandwich were fast and courteous.
Diana Garcia
Ordered from this location tonight. my boyfriend and I got food poisoning. We are both sick as hell right now and were completely fine before eating here. ? Don’t go to this location.
James Baity (The Eastbrook Collector)
Dropped in for a change of pace. I forgot how good it was. Great selection of subs.
We have had issues with placing a mobile order through the subway app at other restaurants and we decided to give it another shot. Service at this location was fast, friendly and accurate. I recommend this location over others in Statesville.
Atmosphere: 5
Food: 5
Service: 5
Walked in this MFer at 830 and was upset I was getting here late. Chino gave me absolutely A1 service late at night and didn't swear it. I don't recommend any Subway as much as I this Subway.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Roast Beef
My husband and I decided we wanted subway for lunch, something healthy. I ordered 2 subs on the app. My husband picked them up and came home. One of our subs were not made correctly. My husband went back to the store. And they kindly made it over. But as he returns, I check the sub again and it's wrong AGAIN!! By this time, this is just too much. I go back into the store and the manager trys to correct me, and ask what's wrong with the sub. I asked her to look at the recipe and tell me what's wrong with it. She says nothing.. there is an added ingredient on it that I don't want.. so she refunded my order and said the money would be back on my account in 24 hours... so now I'm out of meal cause the manager couldn't simply read ingredients directions.. I will not return to this store.. waste of my time.
Atmosphere: 4
Food: 1
Service: 1
My husband and I decided we wanted subway for lunch, something healthy. I ordered 2 subs on the app. My husband picked them up and came home. One of our subs were not made correctly. My husband went back to the store. And they kindly made it over. But as he returns, I check the sub again and it's wrong AGAIN!! By this time, this is just too much. I go back into the store and the manager trys to correct me, and ask what's wrong with the sub. I asked her to look at the recipe and tell me what's wrong with it. She says nothing.. there is an added ingredient on it that I don't want.. so she refunded my order and said the money would be back on my account in 24 hours... so now I'm out of meal cause the manager couldn't simply read ingredients directions.. I will not return to this store.. waste of my time.
Atmosphere: 4
Food: 1
Service: 1
This is for customer service nor the
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Cookies
I came into town because of a funeral and was taking the family subs (something different because most people buy chicken or bbq.). I had went to the one on Broad st and got refused service because I had a very tall order. Yes it was at lunchtime because I just arrived in town but they were not busy. Only 2 people that I let in front of me. I left that store actually looking for Firehouse Subs. Unfortunately there was not one close. So I went to the Subway in Cinema drive. They were busy, it was still lunch time. I explained to the ladies that were working what I was doing and had a tall order. I wanted the veggies in the side so the sandwiches would not get soggy. They explained they didn’t do that anymore but suggested I get a vegetable tray (which the ladies in Briad st did not suggest)These ladies took my order and worked on it between the customers. They were much nicer and made my order without any complaints. Kudos to these two employees. I spent almost $100 and tipped these ladies for their excellent service. Gave me faith back into Subway. I don’t know the 2 girls names but they were wonderful. This happened Friday Dec. 30, 2022. Ladies on Cinema dr. Thank you for your excellence and attention and everyone loved the sandwiches.
Was fast and fresh. Pretty average subway experience.
Atmosphere: 3
Food: 4
Service: 4
Prefer this Subway over all others in town. Use to visit Broad St. location until orders were consistently wrong and manager there made no effort to correct.
I pulled into the parking spot directly in front of the store at 8:50. The OPEN sign sign still on as they close at 8pm. As I am getting out of my car a guy comes up to the door and makes eye contact with me and points to the lock on the door, then proceeds to lock the door and then turns off the OPEN sign.!!!! After working 12 hours all I wanted was a semi healthy meal. Very disappointed in the audacity of the business to turn away a customer when it is not even time to close. Very unprofessional. I will NEVER come back here.
Walked up to the door at 6:03 on a Thursday... Sign said open, lights were on. I was greeted at the door by an employee and asked if I had an online order. I replied no and was informed they were closed. At 6pm? "Yes, sorry" closed the door and locked it. Rather odd they were taking online orders but not allowing people to come in.
Restaurantji Recommends
Tried to get dinner at 6pm . Locked door and sign saying they don’t have bread. you can see the warmer full of bread from the door. They were all walking around closing up even though they don’t close until 9 Monday-Friday. Not happy. Sat outside the location for 30 minutes and they just watched me and continued shutting down 3 hours early.
It’s not the service of the workers but the Gift card machine has been out of order for about 6 months . And the workers say there’s another Subway on Broad Street, but I came here and now I don’t have time to go to another location. Management needs to get the reader fixed.
My sub was great and the ladies making my sandwich were fast and courteous.
Ordered from this location tonight. my boyfriend and I got food poisoning. We are both sick as hell right now and were completely fine before eating here. ? Don’t go to this location.
Dropped in for a change of pace. I forgot how good it was. Great selection of subs.