We ordered from this location, I went to wring location to pickup. Guy told me I was in the wrong place and I kept trying to figure where to go and instead of him giving me the address to begin with he just kept telling what road it was on.. hello, I'm not from here! Finally he gave me address. We get to correct location and the doors are locked bc they don't bother to tell anyone they have to go through drive thru!
Atmosphere: 2
Food: 4
Service: 2
Chris Anderson
Dominoes can be somewhat inconsistent but never this branch, they're always on point, no mistakes and very pleasant. I cant recommend them enough. Thanks guys!
Atmosphere: 5
Food: 5
Service: 5
Suzie Hale
Too much to say, service all around was HORRIBLE. Took well over an hour from order to
Food: 2
Service: 1
Kourtney
Two separate deliveries in a row there were missing items that I have paid for. This time I did call, and I spoke to an extremely nice woman who apologized and said she would send someone back with my items (I live 0.6 miles from the store). I stayed up waiting for 2 hours and no one showed up. Extremely disappointing, especially because this has happened back to back now.
Samantha Alarcon
ABSOLUTELY TERRIBLE! Save your time and money and go somewhere else. I had a little issue with my order and the manager just argues with me. I haven't been so frustrated with a company like this in a long time. Corporate is dragging their feet because it is "locally" owned so if you are thinking to come to dominos go the extra few miles TO ANY OTHER LOCATION. Or any other pizza chain. They will take care of you so much better!
Atmosphere: 1
Food: 1
Service: 1
Paul Atkinson
You’re operation here in Wilmington is a disaster
Cozmo Hale
I pulled up to the window to pick up my order and the lady. Add the window with super friendly. She asked me how my day was and put everything in a bag for me. So it would not shift around in the car. I made sure that she got a tip from me because I wanted to make sure she knew her customer service did not go unnoticed. Thank you so much for your friendly service. ☺️Dietary restrictions: They do have a gluten-free option.
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Michell teresa Encarnacion
11/15/2023 I ordered a pizza of 10 pieces and 8 wing hanero mango, my pizza took more than an hour then they send me the buffalo wing and the pizza that it wasn't, they said 6 day your money will arrive back to the card and today 11/23 I called because the money can't arrive because it's a bone work card they haven't done it then I called and the very rude Maneger said that he won't return it to me when they said yes and don't bother or call?
Dylan W
I’ve lived next to them for over a year, ordered at least a dozen times, never gotten a single order right, the first couple times was excusable, but I’m tired of having to call back with every order to tell them they messed it up. Every Brooklyn they turn into a hand tossed, they get the toppings wrong frequently and anytime I ask for marinara instead of regular sauce they just leave the sauce off completely.
Zee
If I could leave us no stars I would. I ordered two of their specially pizzas because they had a big sale. The pizza were bland and dried out. I guess you get what you pay for. I would never order anything from this Domino's. When I complained about it they didn't do anything about it. They didn't care calling corporate
Took over 1 hour to deliver the pizza and I was 9 minutes away
Fr From
Every single time I order they messed up my order and they just say
Jennifer DeBastiani
Straight up refused to take order. Even though they were accepting online orders. Called and told me they were refunding the money and to have a good night and hung up. They had over an hour of still being open.
Gods son
I was the first customer today. The white lady at the window had a attitude. She lied on my girl claiming, she had an attitude. I went inside to confront her. Her attitude continued. The white male in the back, had an attitude. The whole situation could've been avoided. It started off with the girl at the window, being rude. She need to be fired.
Braxton Lathan Williams
0.4 miles away from my house, still waiting on my pizza after one hour... Will it ever arrive?Update... Nope!Hour and a half... Nope!Well it finally got here and the driver was sweet and nice so I guess I'll add a star...UPDATE: they sent a nice email with apologies and a coupon. Ok! We will give them another chance.
We ordered from this location, I went to wring location to pickup. Guy told me I was in the wrong place and I kept trying to figure where to go and instead of him giving me the address to begin with he just kept telling what road it was on.. hello, I'm not from here! Finally he gave me address. We get to correct location and the doors are locked bc they don't bother to tell anyone they have to go through drive thru!
Atmosphere: 2
Food: 4
Service: 2
Dominoes can be somewhat inconsistent but never this branch, they're always on point, no mistakes and very pleasant. I cant recommend them enough. Thanks guys!
Atmosphere: 5
Food: 5
Service: 5
Too much to say, service all around was HORRIBLE. Took well over an hour from order to
Food: 2
Service: 1
Two separate deliveries in a row there were missing items that I have paid for. This time I did call, and I spoke to an extremely nice woman who apologized and said she would send someone back with my items (I live 0.6 miles from the store). I stayed up waiting for 2 hours and no one showed up. Extremely disappointing, especially because this has happened back to back now.
ABSOLUTELY TERRIBLE! Save your time and money and go somewhere else. I had a little issue with my order and the manager just argues with me. I haven't been so frustrated with a company like this in a long time. Corporate is dragging their feet because it is "locally" owned so if you are thinking to come to dominos go the extra few miles TO ANY OTHER LOCATION. Or any other pizza chain. They will take care of you so much better!
Atmosphere: 1
Food: 1
Service: 1
You’re operation here in Wilmington is a disaster
I pulled up to the window to pick up my order and the lady. Add the window with super friendly. She asked me how my day was and put everything in a bag for me. So it would not shift around in the car. I made sure that she got a tip from me because I wanted to make sure she knew her customer service did not go unnoticed. Thank you so much for your friendly service. ☺️Dietary restrictions: They do have a gluten-free option.
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
11/15/2023 I ordered a pizza of 10 pieces and 8 wing hanero mango, my pizza took more than an hour then they send me the buffalo wing and the pizza that it wasn't, they said 6 day your money will arrive back to the card and today 11/23 I called because the money can't arrive because it's a bone work card they haven't done it then I called and the very rude Maneger said that he won't return it to me when they said yes and don't bother or call?
I’ve lived next to them for over a year, ordered at least a dozen times, never gotten a single order right, the first couple times was excusable, but I’m tired of having to call back with every order to tell them they messed it up. Every Brooklyn they turn into a hand tossed, they get the toppings wrong frequently and anytime I ask for marinara instead of regular sauce they just leave the sauce off completely.
If I could leave us no stars I would. I ordered two of their specially pizzas because they had a big sale. The pizza were bland and dried out. I guess you get what you pay for. I would never order anything from this Domino's. When I complained about it they didn't do anything about it. They didn't care calling corporate
Restaurantji Recommends
Took over 1 hour to deliver the pizza and I was 9 minutes away
Every single time I order they messed up my order and they just say
Straight up refused to take order. Even though they were accepting online orders. Called and told me they were refunding the money and to have a good night and hung up. They had over an hour of still being open.
I was the first customer today. The white lady at the window had a attitude. She lied on my girl claiming, she had an attitude. I went inside to confront her. Her attitude continued. The white male in the back, had an attitude. The whole situation could've been avoided. It started off with the girl at the window, being rude. She need to be fired.
0.4 miles away from my house, still waiting on my pizza after one hour... Will it ever arrive?Update... Nope!Hour and a half... Nope!Well it finally got here and the driver was sweet and nice so I guess I'll add a star...UPDATE: they sent a nice email with apologies and a coupon. Ok! We will give them another chance.