Terrible! Not the 1st time either. I waited for over a year to try them again and it was absolutely horrible! The food is too high to be this damn terrible! Hard and overcooked! Had to get some more bacon for my sandwich and the food was still horrible! I will NEVER buy food from here again!
Jane Whitson
Whole place smells like B.O. as soon as you walk in ?
Amanda Whitson
Whole place smells like B.O. as soon as you walk in ?
DAVID MOORE
Food is great sports bar quality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Buffalitos, Hot, Fried Pickles, Chicken Tenders, Traditional Wings, The Sampler
Broch Bell
Good food & service!
Ezequiel Mora
I never leave reviews on places, good or bad, i usually don’t care enough to take the time to create an account just to review something. this is my first ever review cause i had a terrible experience, this location has awful workers. they’re canceled, im still gonna go to BWW tho the food is great, just not this awful service lcoation in wilson,
Atmosphere: 1
Food: 5
Service: 1
Carlos Bing
Good service,
Atmosphere: 5
Food: 5
Service: 5
sara h
I got my food (which was lukewarm) 1/2 an hour before my husband. Needless to say I was done eating before he got his dinner. When we said something to the waitress she said it was "management's policy to serve food as it comes up in the kitchen regardless of the timing for the rest of the party." This is a dumb policy of this is true. Service was very mediocre.
Kelly Pelt
Service was not that great. Food was definitely not what we expected. The waitress brought my food way before she brought my sons. I doubt we will be going back here.
Atmosphere: 3
Food: 2
Service: 1
Rob Weatherford
Where to start. Food is good if you can ever get it. Ordered online around 5:40PM. Supposed to be ready at 6:20 PM by their designation online. Arrived at 6:15 and waited until 6:25. I was told it would be ready shortly so no worries. On three separate occasions I was told it was being worked on. Each occasion after those I was told they were bagging it up and it would be right out.1 hour in I was told they needed a couple more wings to complete the order. A couple more wings? Needless to say I received my take out order at 7:41.Management and service was dismal. This group had ZERO idea what was going on or how to manage food or customers. Multiple people walked away and they did not seem to mind. The lack of common courtesy to offer a discount or at least show that they were sincere about this sinking ship was none existent.If you go to the Wilson NC site order a day ahead, go by and tell them you are there, leave and do something else you wanted to do and maybe then they will have your food.It is unfortunate but that was the last visit to this restaurant.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Traditional Wings, Chicken Wings
Placed mobile order to pickup at 1:30pm. Got there at 1:30pm and no one was at the desk— group of employees standing staring at me and other customers from afar across the restaurant. After 1 decided to come over I was told “just 2 minutes” for my mobile order. He disappeared and never came back until 2:20pm with my order. Almost an HOUR waiting for food that I ordered ahead and paid ahead. The bread on my burger was stale and I was late back to work from my lunch break. I will never, ever, ever be coming to this location again. They must be short staffed, but I’d appreciate more honesty with how long my food would take or at least some better customer service. Absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Gigi S
Food was decent. Half the wings were dry, the rest good. All the food didnt come at the same time though. Service felt rushed , unfriendly and rarely came back to check on us. Other employees also didnt seem friendly, they actually looked like they disliked eachother. When the check came we were shorted about $2 change and when we asked about it she said yea I didn't have change but I'll see if I can find any. So instead of telling us when giving us the change she just decided to not say anything. When we did get the "change" it wasn't even all of it. We just left. Too expensive for what it is and their sanitation rating is not good. I wouldn't come back again.
Atmosphere: 2
Food: 4
Service: 2
Tee L
I placed on order online. I had to wait a long time because no one was at the to-go area. When I got home I saw that only half of my order was in the bag. I about an hour away from the restaurant so I didn’t want to drive back. I called and spoke with Melissa. I told her about the order issue. She said she would credit the missing items back on my card. I waited over week and the amount was never credited back. I called back and spoke with Melissa again and her response was that both she and another manager tried to credit my account back. She offered a $20 gift card but I don’t go to that area often. I would waste gas and time driving to get the gift card. That amount is not worth the drive because I would still be losing money. The only other option she gave was to dispute it with my bank. Not a great experience.
Atmosphere: 3
Food: 3
Service: 2
John Hawks
Food cold terrible service, empty drinks, fries never came out. Food came out cold, and so out of time I was done eating before my friends food ever came. Save yourself the trouble.
Atmosphere: 3
Food: 1
Service: 1
DIA
If I could give this place a 0 I would. The short lady had an attitude and Im not sure if she's a manager but she's very unprofessional, if she doesn't want to work then there's no point for her to be there. The fries were stale and cold, the wings ... no comment. Would I come again? No
Terrible! Not the 1st time either. I waited for over a year to try them again and it was absolutely horrible! The food is too high to be this damn terrible! Hard and overcooked! Had to get some more bacon for my sandwich and the food was still horrible! I will NEVER buy food from here again!
Whole place smells like B.O. as soon as you walk in ?
Whole place smells like B.O. as soon as you walk in ?
Food is great sports bar quality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Buffalitos, Hot, Fried Pickles, Chicken Tenders, Traditional Wings, The Sampler
Good food & service!
I never leave reviews on places, good or bad, i usually don’t care enough to take the time to create an account just to review something. this is my first ever review cause i had a terrible experience, this location has awful workers. they’re canceled, im still gonna go to BWW tho the food is great, just not this awful service lcoation in wilson,
Atmosphere: 1
Food: 5
Service: 1
Good service,
Atmosphere: 5
Food: 5
Service: 5
I got my food (which was lukewarm) 1/2 an hour before my husband. Needless to say I was done eating before he got his dinner. When we said something to the waitress she said it was "management's policy to serve food as it comes up in the kitchen regardless of the timing for the rest of the party." This is a dumb policy of this is true. Service was very mediocre.
Service was not that great. Food was definitely not what we expected. The waitress brought my food way before she brought my sons. I doubt we will be going back here.
Atmosphere: 3
Food: 2
Service: 1
Where to start. Food is good if you can ever get it. Ordered online around 5:40PM. Supposed to be ready at 6:20 PM by their designation online. Arrived at 6:15 and waited until 6:25. I was told it would be ready shortly so no worries. On three separate occasions I was told it was being worked on. Each occasion after those I was told they were bagging it up and it would be right out.1 hour in I was told they needed a couple more wings to complete the order. A couple more wings? Needless to say I received my take out order at 7:41.Management and service was dismal. This group had ZERO idea what was going on or how to manage food or customers. Multiple people walked away and they did not seem to mind. The lack of common courtesy to offer a discount or at least show that they were sincere about this sinking ship was none existent.If you go to the Wilson NC site order a day ahead, go by and tell them you are there, leave and do something else you wanted to do and maybe then they will have your food.It is unfortunate but that was the last visit to this restaurant.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Traditional Wings, Chicken Wings
Restaurantji Recommends
Placed mobile order to pickup at 1:30pm. Got there at 1:30pm and no one was at the desk— group of employees standing staring at me and other customers from afar across the restaurant. After 1 decided to come over I was told “just 2 minutes” for my mobile order. He disappeared and never came back until 2:20pm with my order. Almost an HOUR waiting for food that I ordered ahead and paid ahead. The bread on my burger was stale and I was late back to work from my lunch break. I will never, ever, ever be coming to this location again. They must be short staffed, but I’d appreciate more honesty with how long my food would take or at least some better customer service. Absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Food was decent. Half the wings were dry, the rest good. All the food didnt come at the same time though. Service felt rushed , unfriendly and rarely came back to check on us. Other employees also didnt seem friendly, they actually looked like they disliked eachother. When the check came we were shorted about $2 change and when we asked about it she said yea I didn't have change but I'll see if I can find any. So instead of telling us when giving us the change she just decided to not say anything. When we did get the "change" it wasn't even all of it. We just left. Too expensive for what it is and their sanitation rating is not good. I wouldn't come back again.
Atmosphere: 2
Food: 4
Service: 2
I placed on order online. I had to wait a long time because no one was at the to-go area. When I got home I saw that only half of my order was in the bag. I about an hour away from the restaurant so I didn’t want to drive back. I called and spoke with Melissa. I told her about the order issue. She said she would credit the missing items back on my card. I waited over week and the amount was never credited back. I called back and spoke with Melissa again and her response was that both she and another manager tried to credit my account back. She offered a $20 gift card but I don’t go to that area often. I would waste gas and time driving to get the gift card. That amount is not worth the drive because I would still be losing money. The only other option she gave was to dispute it with my bank. Not a great experience.
Atmosphere: 3
Food: 3
Service: 2
Food cold terrible service, empty drinks, fries never came out. Food came out cold, and so out of time I was done eating before my friends food ever came. Save yourself the trouble.
Atmosphere: 3
Food: 1
Service: 1
If I could give this place a 0 I would. The short lady had an attitude and Im not sure if she's a manager but she's very unprofessional, if she doesn't want to work then there's no point for her to be there. The fries were stale and cold, the wings ... no comment. Would I come again? No
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings