Afternoon & evening donuts are often stale at the 3 Winston Salem locations I frequent. Freshness was not a problem in past years. Maybe their donuts are no longer made on the premises or donuts are delivered from a central kitchen once a day & early in the mornings. KK has fresher afternoon & evening donuts than DD.
Atmosphere: 5
Food: 1
Service: 5
Arben Koliqi
DD is my favorite coffee. We come to this location quite frequently and we are typically happy with the quality of the food and coffee however lately it's been a hit or miss. The quality has decreased dramatically... today the sandwiches were cold in the middle and the coffee was awful. Could hardly taste the coffee. Please take initiative to bring the quality of the food and service where it used to be...
Atmosphere: 2
Food: 1
Service: 2
Benjamin Scott
Came here for my veterans Day Donut. The staff (understandably tired, I worked at Dunkin), took my order with a smile and left me feeling happy. I wish I got his name so I could give him credit. Thank
Atmosphere: 5
Food: 5
Service: 5
John Greer
I ask if I have to use the kiosk she said yes very reduly I thought the employee said no she’ll be there in a minute my bill was $6.04. I handed her $7.00 she said she cannot and will not give me my food if I didn’t give her 4 cents and pulled my bag away. She was holding my seven dollars I said I don’t have 4 cents she said she’s not giving me my food. She was rude, obnoxious, disrespectful, unprofessional she could’ve took six dollars if she didn’t have change I gave her $7.00 I will never go to that store again they are rude.
Atmosphere: 1
Food: 1
Service: 1
Hayley Johnson
Worst experience of my life! I placed a mobile order, 15 minutes prior to arrival for one coffee and one donut. Upon arriving, I was stuck in the drive-thru for 45 minutes!! I’ll just stick to my Star-bees.
Atmosphere: 1
Food: 1
Service: 1
Cory Rice
These people areon something for real. So spaced out and didn’t know what was going on at all. Maybe it’s just the morning crew though because last time I came in here at night they were great
Allie
Love the salted caramel cold brew
Atmosphere: 5
Food: 5
Service: 5
J D.
Friendly customer service and everything I have gotten here has been good. Thank you to the hard working folks that make this a great place to go in the mornings.
Renee Rios
The evening ladies that work here are absolutely amazing!!!!
Atmosphere: 5
Food: 5
Service: 5
Javon Pickard
To me Dunkin’ Donuts has reasonable prices for there coffee you can get a large coffee for little as nothing.
Pam and Simone are the best. They’re literally artist bc they do what they do with love, they deserve a raise bc look at this art
Marilyn S
I stopped here before driving up to VA. I should’ve known better. The more experienced person told her I didn’t order a latte, so I thought the drink was fixed. I ordered an extra large hot coffee with almond milk and caramel. I didn’t think it was that complicated. I couldn’t even drink it. It tasted like straight hot milk. I thought once the extremely hot liquid cooled a bit it would taste better. I ended up getting off the highway in Greensboro to plead with another manager to remake the coffee for me. Please train your employees better!
Jaqueline Vambe
My bagel had no bacon in it. The bagel was raw.and I want a refund right now for this terrible service ?
C'Anna Bradshaw
No line, nice employees, but the drink was ?️?.
Jessica Lewis Sapp
Not very impressed. We ate inside, we were the only customers, although their drive through had a few while we were there for breakfast. My daughter got a grilled cheese, and while the cheese on the outside of the bread was melty, the inside was cold and you could see the distinct slices of cheese. My sourdough breakfast sandwich was pretty bland and flavorless. We probably should have stuck with a doughnut. The strawberry refresher was good!
Afternoon & evening donuts are often stale at the 3 Winston Salem locations I frequent. Freshness was not a problem in past years. Maybe their donuts are no longer made on the premises or donuts are delivered from a central kitchen once a day & early in the mornings. KK has fresher afternoon & evening donuts than DD.
Atmosphere: 5
Food: 1
Service: 5
DD is my favorite coffee. We come to this location quite frequently and we are typically happy with the quality of the food and coffee however lately it's been a hit or miss. The quality has decreased dramatically... today the sandwiches were cold in the middle and the coffee was awful. Could hardly taste the coffee. Please take initiative to bring the quality of the food and service where it used to be...
Atmosphere: 2
Food: 1
Service: 2
Came here for my veterans Day Donut. The staff (understandably tired, I worked at Dunkin), took my order with a smile and left me feeling happy. I wish I got his name so I could give him credit. Thank
Atmosphere: 5
Food: 5
Service: 5
I ask if I have to use the kiosk she said yes very reduly I thought the employee said no she’ll be there in a minute my bill was $6.04. I handed her $7.00 she said she cannot and will not give me my food if I didn’t give her 4 cents and pulled my bag away. She was holding my seven dollars I said I don’t have 4 cents she said she’s not giving me my food. She was rude, obnoxious, disrespectful, unprofessional she could’ve took six dollars if she didn’t have change I gave her $7.00 I will never go to that store again they are rude.
Atmosphere: 1
Food: 1
Service: 1
Worst experience of my life! I placed a mobile order, 15 minutes prior to arrival for one coffee and one donut. Upon arriving, I was stuck in the drive-thru for 45 minutes!! I’ll just stick to my Star-bees.
Atmosphere: 1
Food: 1
Service: 1
These people areon something for real. So spaced out and didn’t know what was going on at all. Maybe it’s just the morning crew though because last time I came in here at night they were great
Love the salted caramel cold brew
Atmosphere: 5
Food: 5
Service: 5
Friendly customer service and everything I have gotten here has been good. Thank you to the hard working folks that make this a great place to go in the mornings.
The evening ladies that work here are absolutely amazing!!!!
Atmosphere: 5
Food: 5
Service: 5
To me Dunkin’ Donuts has reasonable prices for there coffee you can get a large coffee for little as nothing.
Restaurantji Recommends
Pam and Simone are the best. They’re literally artist bc they do what they do with love, they deserve a raise bc look at this art
I stopped here before driving up to VA. I should’ve known better. The more experienced person told her I didn’t order a latte, so I thought the drink was fixed. I ordered an extra large hot coffee with almond milk and caramel. I didn’t think it was that complicated. I couldn’t even drink it. It tasted like straight hot milk. I thought once the extremely hot liquid cooled a bit it would taste better. I ended up getting off the highway in Greensboro to plead with another manager to remake the coffee for me. Please train your employees better!
My bagel had no bacon in it. The bagel was raw.and I want a refund right now for this terrible service ?
No line, nice employees, but the drink was ?️?.
Not very impressed. We ate inside, we were the only customers, although their drive through had a few while we were there for breakfast. My daughter got a grilled cheese, and while the cheese on the outside of the bread was melty, the inside was cold and you could see the distinct slices of cheese. My sourdough breakfast sandwich was pretty bland and flavorless. We probably should have stuck with a doughnut. The strawberry refresher was good!