Absolutely the most terrible place I’ve ever been to in a long time.I have been in the restaurant industry for years and never have I experienced such disrespect and frankly lack of care for their customers. If you want crab legs please go to the neighboring seafood restaurant red crab. They value their customers. I spoke with lakisha the so called appointed general manager and she was just as disrespect as the manager the night we were there. She informed me her hands were tied. And it just is what it is. They falsely advertise their specials and will not honor what is clearly written on the specials board sitting directly up front. Kings crab and oyster bar has lost our business but from the conversation with the “general manager” their customers are just a number.
Atmosphere: 1
Food: 1
Service: 1
tony cox
Late lunch service was great , fried oysters and crab cakes were
Atmosphere: 4
Food: 4
Service: 4
P M
Rainy Friday afternoon. Should it be this dead? Server was friendly and welcoming until I got my order. Then he just went off about his business and completely ignored me. "Crab cakes are the best in town." Doesn't say much for the town. They were just ok, not great. Remoulade for them is delicious. Pound of crab legs was three full clusters. Average size. One had soft, juicy and delicious meat as it smoothly slid out of the legs. I got settled in for one of my favorite meals.... But.... The other two were either freezer burnt or soaked too long in water that hadn't come to a boil yet. Meat was dried up, impossible to remove and not tasty.I'm the only one here! Do I really have to ask for my bill?!Save your money and try something else. Better yet, go somewhere else entirely, The place is boring. If it were better food and music, the prices would be justified. Unfortunately, it's not.Update: About an hour later and i'm not feeling too good....
Atmosphere: 3
Food: 3
Service: 4
Steven Clark
Really Enjoy the Food.
Atmosphere: 4
Food: 5
Service: 4
rick mayberry
Late lunch with 4 people. Waitress was super pleasant but just a tad slow with checking in from time to time. Seafood was fresh and prepared well. Raw oysters, shrimp saute, salads, and a few other things I'm not remembering at the moment. Good value for the money. I will return.
Atmosphere: 3
Food: 4
Service: 4
Marva Jordan
HEY LADY WITH THE FAKE LONG HAIR BRAIDS DOWN YOUR BACK, REMEMBER ME I WALKED IN TO GET SEATED AND PROFESSIONAL SERVICE AND YOU WERE TELLING AT ME FROM YOUR FRONT DOOR TO THE WALL END OF YOUR RESTAURANT!!! You were yelling at me, asking me how can you help me, as opposed to professionally, formally, with hospitality, and Welcoming, approaching me 10 foot rule of course in mind, you Literally Spoiled my Appetite, you remember telling me yelling, you can sit there and pointing having me to question, "where?" . Lady that was so embarrassing, the two Caucasian women that were sitting at the high back chairs by the door as you walk in, apologized for you, lady your position is more fitting in a jail or prison cafeteria. You had me look better going then I did coming, I walked out. Quality Customer Service is Paramount!!
Service: 1
Graham Lewis
My wife and I were seated at a table that was directly under a overhead fan that was on high speed when the outside temp was down in the 40's so it wasn't hot inside the restaurant we ask if the fan could be slowed down or cut off or if we could move to another table and we're told no by our waitress she said the other tables were for larger groups so we ordered our food and waited when our food came they had seated two parties of two people at those tables they had told us were reserved for larger parties so they had lied to us about that and could have moved us away from the gale force fan that was blowing down on us and couldn't be cut off, when our food came the fan made it so cold so fast we ended up having to box our food to go and leave for a warmer location ....our home. The food was good when reheated but I'll NEVER patronize Kings Crab Shack again !!!!!!!!!!!
Atmosphere: 3
Food: 3
Service: 2
Mike Sheets
Food was ok. My fiancee found a non-food item in her plate. She ordered King crab and shrimp. Found a BB sized object that the waitress and manager claimed was a pearl. It IS NOT a pearl. It's some type of metal bead or ball bearing. Our party of 4 spent over $300 for this experience at King's Crab Shack. What if she had bitten down on the metal fragment and broke a tooth? The menu says keep a lookout for the pearls in their oysters. I suggest B.O.L.O. for foreign objects in your food there, PERIOD!
Atmosphere: 2
Food: 3
Service: 2
Ace Carr (Ace_The_Badger)
Excellent place for your fried seafood choices. Oysters are available in many different
Awesome little restaurant with fresh seafood. The appetizeres were delicious, had the mussels and scallops. And a dozen oysters. Main course was the "Low Country Boil". Recommended.
Atmosphere: 5
Food: 5
Service: 5
Jeffrey Everhart
Nice place for a quick bite to eat. Local
Atmosphere: 4
Food: 3
Service: 4
Brad Powlison
Food was great, service exceptional, and they have several non seafood plates for those that don't like it. I'd definately co.e
Atmosphere: 4
Food: 4
Service: 5
Lysa Boyce
Used to love this place. Went tonight and drinks were not good from the bar, appetizers were not seasoned well. Had the She Crab soup and lemon garlic shrimp for apps, the soup was bland and the only way the shrimp seemed seasoned was woth the lemon wedge that was with it.The entrees were decent but used to be better. They used to be amazing, not sure if all of the staff has changed including the cook but it was not up to their usual standards including service.
Atmosphere: 2
Food: 2
Service: 2
Allison Hemrick
The food is excellent? and the wait staff is very friendly. The server made sure that we had everything that we needed and brought our food promptly. It was a great birthday experience. ?
The waitress was very nice and helpful and funny
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: King Crab Legs
Absolutely the most terrible place I’ve ever been to in a long time.I have been in the restaurant industry for years and never have I experienced such disrespect and frankly lack of care for their customers. If you want crab legs please go to the neighboring seafood restaurant red crab. They value their customers. I spoke with lakisha the so called appointed general manager and she was just as disrespect as the manager the night we were there. She informed me her hands were tied. And it just is what it is. They falsely advertise their specials and will not honor what is clearly written on the specials board sitting directly up front. Kings crab and oyster bar has lost our business but from the conversation with the “general manager” their customers are just a number.
Atmosphere: 1
Food: 1
Service: 1
Late lunch service was great , fried oysters and crab cakes were
Atmosphere: 4
Food: 4
Service: 4
Rainy Friday afternoon. Should it be this dead? Server was friendly and welcoming until I got my order. Then he just went off about his business and completely ignored me. "Crab cakes are the best in town." Doesn't say much for the town. They were just ok, not great. Remoulade for them is delicious. Pound of crab legs was three full clusters. Average size. One had soft, juicy and delicious meat as it smoothly slid out of the legs. I got settled in for one of my favorite meals.... But.... The other two were either freezer burnt or soaked too long in water that hadn't come to a boil yet. Meat was dried up, impossible to remove and not tasty.I'm the only one here! Do I really have to ask for my bill?!Save your money and try something else. Better yet, go somewhere else entirely, The place is boring. If it were better food and music, the prices would be justified. Unfortunately, it's not.Update: About an hour later and i'm not feeling too good....
Atmosphere: 3
Food: 3
Service: 4
Really Enjoy the Food.
Atmosphere: 4
Food: 5
Service: 4
Late lunch with 4 people. Waitress was super pleasant but just a tad slow with checking in from time to time. Seafood was fresh and prepared well. Raw oysters, shrimp saute, salads, and a few other things I'm not remembering at the moment. Good value for the money. I will return.
Atmosphere: 3
Food: 4
Service: 4
HEY LADY WITH THE FAKE LONG HAIR BRAIDS DOWN YOUR BACK, REMEMBER ME I WALKED IN TO GET SEATED AND PROFESSIONAL SERVICE AND YOU WERE TELLING AT ME FROM YOUR FRONT DOOR TO THE WALL END OF YOUR RESTAURANT!!! You were yelling at me, asking me how can you help me, as opposed to professionally, formally, with hospitality, and Welcoming, approaching me 10 foot rule of course in mind, you Literally Spoiled my Appetite, you remember telling me yelling, you can sit there and pointing having me to question, "where?" . Lady that was so embarrassing, the two Caucasian women that were sitting at the high back chairs by the door as you walk in, apologized for you, lady your position is more fitting in a jail or prison cafeteria. You had me look better going then I did coming, I walked out. Quality Customer Service is Paramount!!
Service: 1
My wife and I were seated at a table that was directly under a overhead fan that was on high speed when the outside temp was down in the 40's so it wasn't hot inside the restaurant we ask if the fan could be slowed down or cut off or if we could move to another table and we're told no by our waitress she said the other tables were for larger groups so we ordered our food and waited when our food came they had seated two parties of two people at those tables they had told us were reserved for larger parties so they had lied to us about that and could have moved us away from the gale force fan that was blowing down on us and couldn't be cut off, when our food came the fan made it so cold so fast we ended up having to box our food to go and leave for a warmer location ....our home. The food was good when reheated but I'll NEVER patronize Kings Crab Shack again !!!!!!!!!!!
Atmosphere: 3
Food: 3
Service: 2
Food was ok. My fiancee found a non-food item in her plate. She ordered King crab and shrimp. Found a BB sized object that the waitress and manager claimed was a pearl. It IS NOT a pearl. It's some type of metal bead or ball bearing. Our party of 4 spent over $300 for this experience at King's Crab Shack. What if she had bitten down on the metal fragment and broke a tooth? The menu says keep a lookout for the pearls in their oysters. I suggest B.O.L.O. for foreign objects in your food there, PERIOD!
Atmosphere: 2
Food: 3
Service: 2
Excellent place for your fried seafood choices. Oysters are available in many different
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, Clams
Restaurantji Recommends
Awesome little restaurant with fresh seafood. The appetizeres were delicious, had the mussels and scallops. And a dozen oysters. Main course was the "Low Country Boil". Recommended.
Atmosphere: 5
Food: 5
Service: 5
Nice place for a quick bite to eat. Local
Atmosphere: 4
Food: 3
Service: 4
Food was great, service exceptional, and they have several non seafood plates for those that don't like it. I'd definately co.e
Atmosphere: 4
Food: 4
Service: 5
Used to love this place. Went tonight and drinks were not good from the bar, appetizers were not seasoned well. Had the She Crab soup and lemon garlic shrimp for apps, the soup was bland and the only way the shrimp seemed seasoned was woth the lemon wedge that was with it.The entrees were decent but used to be better. They used to be amazing, not sure if all of the staff has changed including the cook but it was not up to their usual standards including service.
Atmosphere: 2
Food: 2
Service: 2
The food is excellent? and the wait staff is very friendly. The server made sure that we had everything that we needed and brought our food promptly. It was a great birthday experience. ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fish