Short: Avoid this location because they're ALWAYS CLOSED DURING BUSINESS HOURS!! Any business that goes out of their way to avoid customers is NOT a business you should to give your money to. The food is good for the most part but the customer service is absolutely abysmal!Long: I used to really like this location but the customer service has ruined my experience permanently. First of all, this location NEVER honors their buisness hours, they either open up way later or close way earlier than they are supposed to, sometimes closed in the middle of the day. I went there Saturday night at 8:20 p.m. and they were already closed, even though they're not supposed to close until 9:30 p.m. well over an hour after they actually closed. The staff never wants to work and do their jobs, they often are conversating amongst other employees, on their phones, or hiding from customers trying to appear closed. Food ingredients are mostly fresh but the way they're handled is less than appealing, a lot of cross contamination going on here. The meats are decent and the cookies are rarely fresh but still decent. The restaurant always looks dusty, not as clean as you might see in other locations. There's always hand prints, dust, and other debris all over the glass window for the food making it look foggy. I've only been a handful of times over the past year and every visit progressively got worse. Last night after them being closed over an hour early almost pushed me to the point of never giving Subway my business again but there are other locations and it wouldn't be fair to not give them a chance. I decided to go to the North Point Blvd location near Food Lion and the Asian Bistro, and I was pleasantly surprised. Despite it being so late they had all fresh ingredients, tender juicy meat, loaded my sandwich up, had great customer service, everything was neat and clean and they were actually open until 9:30 p.m. like they're supposed to be, I was so pleasantly surprised! I'll likely never go back to the Reynolda Rd location solely due to the terrible customer service. I would advise anyone thinking about eating here to steer clear and just go to ANY other Subway you can find and I guarantee you'll have a much better experience. If you're close by, I absolutely recommend the North Point Blvd location, you won't be disappointed!
Atmosphere: 1
Food: 1
Service: 1
BON LEE
Food was made fast! Staff was professional. I was in and out in under 10 minutes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Philly
Author Dia
I went there recently, a week ago, they take forever to take your order, the drive thru, my Daughter ordered a 12" sub, she named everything that she wanted in it! The Black guy on the window, took her credit card, never said Thank You and walked away! My Daughter begins eating her sub, no lettuce, no tomatoes, she was upset, she called back in and a guy answered, foreign, maybe Hispanic, he actually hung up on her! This establishment is past rude, their lack of accountability, they are rude, very lacking in customer service, and thus far the Worst Subway that we have ever ordered from! Don't waste your time nor money at this Subway, not worth it!!
The Mom Chef
There's a BOGO coupon available that we wanted to take advantage of except it was impossible to find a store around me that was honoring it. I tried 3 different Subways in my Winston Salem area and none of them would take the coupon. What's the use of having coupons if your stores won't take them? We decided to eat somewhere else.
Atmosphere: 5
Food: 5
Service: 5
Shawn Pearson
Has to be the worst subway I’ve ever been in employees cussing other employees I ordered a number 8 they forgot half the ingredients for the sun imma say the only good thing about my sandwich was the
Atmosphere: 1
Food: 1
Service: 1
Charley
Staff is rude, full of attitude, unhappy, and all around unpleasant to deal with. Forget the drive thru, they make you wait without acknowledging you for over 10+ mins. They also don’t associate with any promotions. Curbside isn’t worth the sweat off my back either.
Atmosphere: 1
Food: 1
Service: 1
Angela B.
When I first started going to this Subway I enjoyed being a customer. I'm ready to stop going to this Subway. A number of times I've pulled up to the drive thu and waited and waited. After a while I drove up to the window and still had to wait. Today the young lady who waited on me, just didn't act like she wanted to be there didn't say thank you. Time to find another Subway
Rebecca Anderson
4pm on a Tuesday and your door is locked but all the lights are on and there is a customer eating subway out from on a table????
Stacey Bustos
Placed order for pick up and had my daughter pick up I ordered the meal deal they left off my drink and chips.
Everything is very fast. Everything is very clean and very good.
Atmosphere: 5
Food: 5
Service: 5
Bella SHAKHNAZAROVA
Everything is very fast. Everything is very clean and very good.
Sweetz Peterson
Ordered sandwiches for New Year"'s Party . Everything was so fresh!
Nery Vargas
I went to this subway Monday 12/5/22 at 8:50pm. To order a sub, we'll the store was closed.. when the sign says the closing time is 9pm. A girl show up in the drive thru window and told me we are closed. With a bad attitude. ? teenagers, if you don't like to work, don't apply for jobs. And respect the services hours schedule. ??? .
Kathryn
Person who took my order was awesome. He was helpful and friendly.
good pretty good but the service was definitely
Atmosphere: 1
Food: 4
Service: 1
Short: Avoid this location because they're ALWAYS CLOSED DURING BUSINESS HOURS!! Any business that goes out of their way to avoid customers is NOT a business you should to give your money to. The food is good for the most part but the customer service is absolutely abysmal!Long: I used to really like this location but the customer service has ruined my experience permanently. First of all, this location NEVER honors their buisness hours, they either open up way later or close way earlier than they are supposed to, sometimes closed in the middle of the day. I went there Saturday night at 8:20 p.m. and they were already closed, even though they're not supposed to close until 9:30 p.m. well over an hour after they actually closed. The staff never wants to work and do their jobs, they often are conversating amongst other employees, on their phones, or hiding from customers trying to appear closed. Food ingredients are mostly fresh but the way they're handled is less than appealing, a lot of cross contamination going on here. The meats are decent and the cookies are rarely fresh but still decent. The restaurant always looks dusty, not as clean as you might see in other locations. There's always hand prints, dust, and other debris all over the glass window for the food making it look foggy. I've only been a handful of times over the past year and every visit progressively got worse. Last night after them being closed over an hour early almost pushed me to the point of never giving Subway my business again but there are other locations and it wouldn't be fair to not give them a chance. I decided to go to the North Point Blvd location near Food Lion and the Asian Bistro, and I was pleasantly surprised. Despite it being so late they had all fresh ingredients, tender juicy meat, loaded my sandwich up, had great customer service, everything was neat and clean and they were actually open until 9:30 p.m. like they're supposed to be, I was so pleasantly surprised! I'll likely never go back to the Reynolda Rd location solely due to the terrible customer service. I would advise anyone thinking about eating here to steer clear and just go to ANY other Subway you can find and I guarantee you'll have a much better experience. If you're close by, I absolutely recommend the North Point Blvd location, you won't be disappointed!
Atmosphere: 1
Food: 1
Service: 1
Food was made fast! Staff was professional. I was in and out in under 10 minutes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Philly
I went there recently, a week ago, they take forever to take your order, the drive thru, my Daughter ordered a 12" sub, she named everything that she wanted in it! The Black guy on the window, took her credit card, never said Thank You and walked away! My Daughter begins eating her sub, no lettuce, no tomatoes, she was upset, she called back in and a guy answered, foreign, maybe Hispanic, he actually hung up on her! This establishment is past rude, their lack of accountability, they are rude, very lacking in customer service, and thus far the Worst Subway that we have ever ordered from! Don't waste your time nor money at this Subway, not worth it!!
There's a BOGO coupon available that we wanted to take advantage of except it was impossible to find a store around me that was honoring it. I tried 3 different Subways in my Winston Salem area and none of them would take the coupon. What's the use of having coupons if your stores won't take them? We decided to eat somewhere else.
Atmosphere: 5
Food: 5
Service: 5
Has to be the worst subway I’ve ever been in employees cussing other employees I ordered a number 8 they forgot half the ingredients for the sun imma say the only good thing about my sandwich was the
Atmosphere: 1
Food: 1
Service: 1
Staff is rude, full of attitude, unhappy, and all around unpleasant to deal with. Forget the drive thru, they make you wait without acknowledging you for over 10+ mins. They also don’t associate with any promotions. Curbside isn’t worth the sweat off my back either.
Atmosphere: 1
Food: 1
Service: 1
When I first started going to this Subway I enjoyed being a customer. I'm ready to stop going to this Subway. A number of times I've pulled up to the drive thu and waited and waited. After a while I drove up to the window and still had to wait. Today the young lady who waited on me, just didn't act like she wanted to be there didn't say thank you. Time to find another Subway
4pm on a Tuesday and your door is locked but all the lights are on and there is a customer eating subway out from on a table????
Placed order for pick up and had my daughter pick up I ordered the meal deal they left off my drink and chips.
Food: 4
Restaurantji Recommends
Everything is very fast. Everything is very clean and very good.
Atmosphere: 5
Food: 5
Service: 5
Everything is very fast. Everything is very clean and very good.
Ordered sandwiches for New Year"'s Party . Everything was so fresh!
I went to this subway Monday 12/5/22 at 8:50pm. To order a sub, we'll the store was closed.. when the sign says the closing time is 9pm. A girl show up in the drive thru window and told me we are closed. With a bad attitude. ? teenagers, if you don't like to work, don't apply for jobs. And respect the services hours schedule. ??? .
Person who took my order was awesome. He was helpful and friendly.
Atmosphere: 4
Food: 4
Service: 5