I do not post reviews unless they are needed or are of benefit to others. I wrote into Subway Corporate and did not get a reply except that they would forward it to the appropriate person. I am attaching a picture of a coupon that the staff failed to offer. This coupon was the reason my wife and daughter chose to visit as we enjoy Jersey Mikes subs more than subways. This would have been an opportunity for subway to impress them and they failed to do this. First, they refused to honor the coupon. If I was there, they would have kept the sandwiches and we went to have Jersey Mikes fordinner. The coupon stated buy one foot long and get a second foot long for free. Their lame excuse was stating because we chose a sub with turkey, the franchise would not honor the coupon. The coupon didn’t state any restrictions other than equal or lesser value. Next. They concealed the meat they were placing on the sandwiches. They had cardboard covering the area the meat was being removed from to apply to the sandwiches. This is not something I had ever heard of at a subway location. I would recommend Jersey Mikes to anyone. I would warn anyone against going to any location of Subway as they refuse to honor printed advertisements or coupons. This is false advertising. This in addition to concealing the meat they are placing on sandwiches gives me and everyone else reason to go somewhere other than a subway location. As I stated, I sent a message to subway corporate and received no reply other than that my message was being forwarded. I will update this review if they respond later. I waited two days before posting this thinking if they were concerned about their consumers thoughts or business, two days should have been ample time to respond with some form of resolution.
Atmosphere: 1
Food: 3
Service: 1
Darlean Moffett
The service was great she was nice and listened to what I wanted on my sandwich.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cookies, Chocolate Chip Cookie, Black Forest Ham
Johnathon Gray
Very clean. Very polite.
Atmosphere: 5
Food: 5
Service: 5
Corey S.
It's Subway! You ALREADY know what it is... but we also know not each restaurant is the same, regardless of coming from a company chain. This particular Subway is not only clean and quiet, its food remains fresh and its employees remain attentive, reliable and fast at serving. Upon entering, I was placed third in line to order however my wait was not at all long (unlike other neighborhood Subways that I've visited). I was in an out of there in mere minutes with a nicely toasted Spicy Italian footlong.
Shanna HLT
Nothing is really fresh they tried to give my mom old lettuces and attitudes was horrible
Justin Akers
I showed up at 8:50 at the Subway on University parkway in Winston-Salem and the employees wouldn't let me in cuz they said they closed and I said y'all supposed to close at 9:00 and they said well we wanted to close early and would not let me and my daughter in
Kevin Ellis
I always choose Subway. Because their subs are just as good, if not better, and they don't try to RIP PEOPLE OFF like all the other Sub shops. Plus I (appreciate) the coupons they send me all the time in the mail. Ellis Family. Winston Salem N.C.
Deedee F.
Hello, the jamoca..shake is the answer. The giant roast beef is a have too. Two meals one. Hot fries are my go to evetytime the gave been hot. Every time perfect customer service and im Deaf!!! Thanks so much for the betterment of my experiance+!!!
Bendetta S.
This is the most hostile place I have come across recently. i don't get the new ads on yv because nothing has changed in this store. The help is rude and the food is old. I have tried to get fresh condiments at this place every time I order but can't. i have told them many times that the red onions were bad, yet the continue to use them. I will not be going there anymore. Not worth the money. The need to look at the new ads on tv. Truly a bad experience -- or should I say bad experiences. But no more.
Catherine Harris
I ordered cold cut, they just gave me the bologna without any other meats supposed to , no turkey no ham nothingSomebody said about toasted bread, is really true, NOT toasted at all, the bread not even warmJust be carefulMy family said better not go back, especially I am a new customer, this the first time come with not good experience
My food was made precisely to order, my sandwich artist was polite and professional, and she and her supervisor dealt with the absolute nonsense of another customer throwing a fit in the store with grace. The service provided even with a lady throwing her order around the dining area was superb, and their attitudes towards even the most unreasonable customers show their dedication to customer service.
Faith Nicholson
Wheat subs double turkey or black forest ham, mustard, extra mayo, lite lettuce,tomatoes,onion,lite bananna peopers,salt&pepper, extra oregano, w/ lite oil & vinegar.... ????.
Sara Childresss
Very very rude !
Jordan Burleson
If you were looking for an affordable, freshly made sub ? sandwich or ? salads, this subway location is for you. They do have some of the best bread selection, amazing ? cookies, drinks, and lunch deals that can't be beat. Customer service is hit or miss and depending on your team it may be the only hindrance of visiting this location. That being said they do have ♿ handicap accessible seating, ? restrooms, and parking.
I do not post reviews unless they are needed or are of benefit to others. I wrote into Subway Corporate and did not get a reply except that they would forward it to the appropriate person. I am attaching a picture of a coupon that the staff failed to offer. This coupon was the reason my wife and daughter chose to visit as we enjoy Jersey Mikes subs more than subways. This would have been an opportunity for subway to impress them and they failed to do this. First, they refused to honor the coupon. If I was there, they would have kept the sandwiches and we went to have Jersey Mikes fordinner. The coupon stated buy one foot long and get a second foot long for free. Their lame excuse was stating because we chose a sub with turkey, the franchise would not honor the coupon. The coupon didn’t state any restrictions other than equal or lesser value. Next. They concealed the meat they were placing on the sandwiches. They had cardboard covering the area the meat was being removed from to apply to the sandwiches. This is not something I had ever heard of at a subway location. I would recommend Jersey Mikes to anyone. I would warn anyone against going to any location of Subway as they refuse to honor printed advertisements or coupons. This is false advertising. This in addition to concealing the meat they are placing on sandwiches gives me and everyone else reason to go somewhere other than a subway location. As I stated, I sent a message to subway corporate and received no reply other than that my message was being forwarded. I will update this review if they respond later. I waited two days before posting this thinking if they were concerned about their consumers thoughts or business, two days should have been ample time to respond with some form of resolution.
Atmosphere: 1
Food: 3
Service: 1
The service was great she was nice and listened to what I wanted on my sandwich.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cookies, Chocolate Chip Cookie, Black Forest Ham
Very clean. Very polite.
Atmosphere: 5
Food: 5
Service: 5
It's Subway! You ALREADY know what it is... but we also know not each restaurant is the same, regardless of coming from a company chain. This particular Subway is not only clean and quiet, its food remains fresh and its employees remain attentive, reliable and fast at serving. Upon entering, I was placed third in line to order however my wait was not at all long (unlike other neighborhood Subways that I've visited). I was in an out of there in mere minutes with a nicely toasted Spicy Italian footlong.
Nothing is really fresh they tried to give my mom old lettuces and attitudes was horrible
I showed up at 8:50 at the Subway on University parkway in Winston-Salem and the employees wouldn't let me in cuz they said they closed and I said y'all supposed to close at 9:00 and they said well we wanted to close early and would not let me and my daughter in
I always choose Subway. Because their subs are just as good, if not better, and they don't try to RIP PEOPLE OFF like all the other Sub shops. Plus I (appreciate) the coupons they send me all the time in the mail. Ellis Family. Winston Salem N.C.
Hello, the jamoca..shake is the answer. The giant roast beef is a have too. Two meals one. Hot fries are my go to evetytime the gave been hot. Every time perfect customer service and im Deaf!!! Thanks so much for the betterment of my experiance+!!!
This is the most hostile place I have come across recently. i don't get the new ads on yv because nothing has changed in this store. The help is rude and the food is old. I have tried to get fresh condiments at this place every time I order but can't. i have told them many times that the red onions were bad, yet the continue to use them. I will not be going there anymore. Not worth the money. The need to look at the new ads on tv. Truly a bad experience -- or should I say bad experiences. But no more.
I ordered cold cut, they just gave me the bologna without any other meats supposed to , no turkey no ham nothingSomebody said about toasted bread, is really true, NOT toasted at all, the bread not even warmJust be carefulMy family said better not go back, especially I am a new customer, this the first time come with not good experience
Restaurantji Recommends
My food was made precisely to order, my sandwich artist was polite and professional, and she and her supervisor dealt with the absolute nonsense of another customer throwing a fit in the store with grace. The service provided even with a lady throwing her order around the dining area was superb, and their attitudes towards even the most unreasonable customers show their dedication to customer service.
Wheat subs double turkey or black forest ham, mustard, extra mayo, lite lettuce,tomatoes,onion,lite bananna peopers,salt&pepper, extra oregano, w/ lite oil & vinegar.... ????.
Very very rude !
If you were looking for an affordable, freshly made sub ? sandwich or ? salads, this subway location is for you. They do have some of the best bread selection, amazing ? cookies, drinks, and lunch deals that can't be beat. Customer service is hit or miss and depending on your team it may be the only hindrance of visiting this location. That being said they do have ♿ handicap accessible seating, ? restrooms, and parking.
Employee not very friendly. Food was okay