Today we tried to eat lunch at the South Bismarck Buffalo Wild Wings and we were completely ignored for 15 minutes. No greeting, “hey we will be with you soon,” nothing. Attempted many times to eat at this restaurant over the last couple of years because our friends like it. Wings will come out cold, food arrives at different times for the same table even when we’ve all ordered together, and bar staff is unpleasant. Chairs are clearly needing to be replaced, restaurant and bathrooms have an overall worn and dirty feeling. 0/5 stars, find a different place to go.
bart goop
Gotta teach your people how to cook a burger. Its honestly wild how bad it looks/is cooked.
Cassey Price
Last night was my first time ever eating at Buffalo wild wing and the disappointment was real I paid $6.49 for barely any onions rings. The wings were over cooked. The quality of the food for the price I would not recommend this store. Worst experience of my life.
Atmosphere: 1
Food: 1
Service: 4
Gabby M
I asked to cancel a pick-up order last night and was told it’s fine and that I’d get a refund. When I called because I hadn’t seen anything about a refund today they were very rude and said they would not be going ahead with the refund. Terrible customer
Atmosphere: 1
Food: 1
Service: 1
KIM RACAZA
I love their wings, but when you do pick up, check your bag because sometimes they forget to check if the items were
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Buffalo Wings, Wings
Jordan Ziman
Update 12/13/21It seems like their wings are much smaller in size than they used to be. For whatever reason they can't get them to the table and have them be hot or fresh. Last couple times I have been in it seems like my wings are old, cold, and small. Cost cutting measures? Who knows.Original reviewThey are your typical chain wing joint. They have some good sauces to choose from. Bone in and boneless are both good. It just depends on how dirty you wanna get. They do have burgers and wraps among other things but their wings are the good stuff there. They have a "bar area" that is really just high top tables around the bar. That area is 21 and over only. They have a good selection of beer on tap and as it should be its good and cold. My only gripe is the sauce labs sauces. They always seem to be out of them.
Daisy
Our server was so rude to us when we ate there yesterday. She rarely talked to us throughout our visit (which I don’t mind, she might have been busy) but at the end we had a question about the bill and she went off on us with a bad attitude and condescending tone. I was very surprised because the start of our dinner was fine.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Wings
Jeff Ketterling
Great wings!
Food: 5
Service: 4
lisa farrar
In Arvada,Co. BW3’s is the best! In Bismarck, ND. Not so much, at least this BW3’s have some issues. My online order wasn’t received and I had 3 girls ask me if I was at the wrong one, hope we determined I was at the correct one and they all just left me high and dry. I paid $70 plus a tip and not one person would see that I got my order until good ole’ Amanda came by who actually was my bartender the day before when we went in for some beers. She made sure our order was placed.. I talked to Kristen the manager about her staff just running off as soon as we they determined I was at the right BW3’s all I got from Kristen was the top of her head because she absolutely didn’t want to talk to me. I just hope I don’t get spit on my wings! No very professional, helpful, but have no problem taking your money and tip in advance. She said the staff was all new, I’m not sure they are being managed well or trained for customer service. Also visited the BW’s on the north side and Jade is killing it there! Maybe send Kristen to shadow her and get some management ideas and skills … that’s actually very helpful for her.Opened my takeout when we got to our destination and honestly, I cant make this up… I paid for and ordered 30 wings got 20! I ordered the carrot and celery … nope none! My mistake, should have checked my order after that whole mess! I guess lessons are not cheap!!! Not worth my time or energy trying to make this right with that manager Kristen
Atmosphere: 3
Food: 4
Service: 1
Michaela Alexander
The food was exactly how I ordered it and it was delicious
I rarely take the time to leave a review but I was completely shocked by the treatment that we received from Amanda (our server) on Sunday afternoon. We arrived just before the NFL games were starting and it was not busy at all with plenty of empty tables throughout. There was a group sitting a couple tables across from us had asked our server (Amanda) to change a tv to a different game and she happily accommodated their request. A few moments later, we realized that nobody was watching the Bengals/Browns game on the TV next to us so we got Amanda's attention and my friend began to ask, "If it's not a problem and nobody is watching this game..." before he could finish, she cut him off and threw her hands up in the "just stop" position and said "All the TVs are set and we can't change them". She didn't say it in the nicest way but whatever, we don't need to be babied so we just shrugged it off. Then about 5 minutes later, the table next to us asked Amanda if she could change a TV for the Vikings game and without even thinking, she shouted at an employee behind the bar and SNAP! changed the TV per their request. Mind you the Vikings game was on about 30 of the 50 TVs in the place so it wasn't like the table couldn't see the Vikings game. Nonetheless, Amanda didn't even let us finish our sentence to see which game we wanted to see but even worse, proceeded to change TVs for other tables before and after we asked. We had just sat down and ordered a round of beers so it wasn't a case of us doing something that would warrant this poor treatment; for example, being drunk, rude, loud, needy, etc. Needless to say, we finished our beers, paid our tab, and left for A&B Pizza where the service, food, sports, and atmosphere were all 5-star.
Atmosphere: 1
Service: 1
Kitty Kattington
The medium wings were great, and the classic chicken sandwich was awesome! My husband enjoyed the brisket burger too, and our son had mac & cheese w/fries.Kid-friendliness: Good kids menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Brisket Burger, Traditional Wings
Some Guy
I went recently and they asked me if I’d like ranch or blue cheese. They brought 3 little cups of some average tasting ranch sauce. Each one cost $1.50. They didn’t mention this when I was asked. I was charged 4.50 extra for RANCH probably from a giant jug. Is BWW really hurting for cash this much? I’ll probably just go to wings and rings from now on.
Atmosphere: 3
Food: 3
Service: 3
Riley Eide
Double Tuesday got the best of me with way too much delicious chicken lol.Fast order and watched simultaneous events as the Mango juices warmed me up.Smiled thinking of my dad saying to eat what's put in front of you and wondered if that applied to self-over indulging? Can't say I didn't abide lol, so tasty!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wild Wings, Mango Habanero, Asian Zing
Ry Kumerow
Was just there, with my wife, we order 15 traditional and 15 bonless wings. The wings were seriously overcooked. They were so dry, even the chicken was as cruncky as the skin.Parking: Na.
Today we tried to eat lunch at the South Bismarck Buffalo Wild Wings and we were completely ignored for 15 minutes. No greeting, “hey we will be with you soon,” nothing. Attempted many times to eat at this restaurant over the last couple of years because our friends like it. Wings will come out cold, food arrives at different times for the same table even when we’ve all ordered together, and bar staff is unpleasant. Chairs are clearly needing to be replaced, restaurant and bathrooms have an overall worn and dirty feeling. 0/5 stars, find a different place to go.
Gotta teach your people how to cook a burger. Its honestly wild how bad it looks/is cooked.
Last night was my first time ever eating at Buffalo wild wing and the disappointment was real I paid $6.49 for barely any onions rings. The wings were over cooked. The quality of the food for the price I would not recommend this store. Worst experience of my life.
Atmosphere: 1
Food: 1
Service: 4
I asked to cancel a pick-up order last night and was told it’s fine and that I’d get a refund. When I called because I hadn’t seen anything about a refund today they were very rude and said they would not be going ahead with the refund. Terrible customer
Atmosphere: 1
Food: 1
Service: 1
I love their wings, but when you do pick up, check your bag because sometimes they forget to check if the items were
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Buffalo Wings, Wings
Update 12/13/21It seems like their wings are much smaller in size than they used to be. For whatever reason they can't get them to the table and have them be hot or fresh. Last couple times I have been in it seems like my wings are old, cold, and small. Cost cutting measures? Who knows.Original reviewThey are your typical chain wing joint. They have some good sauces to choose from. Bone in and boneless are both good. It just depends on how dirty you wanna get. They do have burgers and wraps among other things but their wings are the good stuff there. They have a "bar area" that is really just high top tables around the bar. That area is 21 and over only. They have a good selection of beer on tap and as it should be its good and cold. My only gripe is the sauce labs sauces. They always seem to be out of them.
Our server was so rude to us when we ate there yesterday. She rarely talked to us throughout our visit (which I don’t mind, she might have been busy) but at the end we had a question about the bill and she went off on us with a bad attitude and condescending tone. I was very surprised because the start of our dinner was fine.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Wings
Great wings!
Food: 5
Service: 4
In Arvada,Co. BW3’s is the best! In Bismarck, ND. Not so much, at least this BW3’s have some issues. My online order wasn’t received and I had 3 girls ask me if I was at the wrong one, hope we determined I was at the correct one and they all just left me high and dry. I paid $70 plus a tip and not one person would see that I got my order until good ole’ Amanda came by who actually was my bartender the day before when we went in for some beers. She made sure our order was placed.. I talked to Kristen the manager about her staff just running off as soon as we they determined I was at the right BW3’s all I got from Kristen was the top of her head because she absolutely didn’t want to talk to me. I just hope I don’t get spit on my wings! No very professional, helpful, but have no problem taking your money and tip in advance. She said the staff was all new, I’m not sure they are being managed well or trained for customer service. Also visited the BW’s on the north side and Jade is killing it there! Maybe send Kristen to shadow her and get some management ideas and skills … that’s actually very helpful for her.Opened my takeout when we got to our destination and honestly, I cant make this up… I paid for and ordered 30 wings got 20! I ordered the carrot and celery … nope none! My mistake, should have checked my order after that whole mess! I guess lessons are not cheap!!! Not worth my time or energy trying to make this right with that manager Kristen
Atmosphere: 3
Food: 4
Service: 1
The food was exactly how I ordered it and it was delicious
Restaurantji Recommends
I rarely take the time to leave a review but I was completely shocked by the treatment that we received from Amanda (our server) on Sunday afternoon. We arrived just before the NFL games were starting and it was not busy at all with plenty of empty tables throughout. There was a group sitting a couple tables across from us had asked our server (Amanda) to change a tv to a different game and she happily accommodated their request. A few moments later, we realized that nobody was watching the Bengals/Browns game on the TV next to us so we got Amanda's attention and my friend began to ask, "If it's not a problem and nobody is watching this game..." before he could finish, she cut him off and threw her hands up in the "just stop" position and said "All the TVs are set and we can't change them". She didn't say it in the nicest way but whatever, we don't need to be babied so we just shrugged it off. Then about 5 minutes later, the table next to us asked Amanda if she could change a TV for the Vikings game and without even thinking, she shouted at an employee behind the bar and SNAP! changed the TV per their request. Mind you the Vikings game was on about 30 of the 50 TVs in the place so it wasn't like the table couldn't see the Vikings game. Nonetheless, Amanda didn't even let us finish our sentence to see which game we wanted to see but even worse, proceeded to change TVs for other tables before and after we asked. We had just sat down and ordered a round of beers so it wasn't a case of us doing something that would warrant this poor treatment; for example, being drunk, rude, loud, needy, etc. Needless to say, we finished our beers, paid our tab, and left for A&B Pizza where the service, food, sports, and atmosphere were all 5-star.
Atmosphere: 1
Service: 1
The medium wings were great, and the classic chicken sandwich was awesome! My husband enjoyed the brisket burger too, and our son had mac & cheese w/fries.Kid-friendliness: Good kids menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Brisket Burger, Traditional Wings
I went recently and they asked me if I’d like ranch or blue cheese. They brought 3 little cups of some average tasting ranch sauce. Each one cost $1.50. They didn’t mention this when I was asked. I was charged 4.50 extra for RANCH probably from a giant jug. Is BWW really hurting for cash this much? I’ll probably just go to wings and rings from now on.
Atmosphere: 3
Food: 3
Service: 3
Double Tuesday got the best of me with way too much delicious chicken lol.Fast order and watched simultaneous events as the Mango juices warmed me up.Smiled thinking of my dad saying to eat what's put in front of you and wondered if that applied to self-over indulging? Can't say I didn't abide lol, so tasty!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wild Wings, Mango Habanero, Asian Zing
Was just there, with my wife, we order 15 traditional and 15 bonless wings. The wings were seriously overcooked. They were so dry, even the chicken was as cruncky as the skin.Parking: Na.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Glass of Coke