Aweful customer service. Did not include items from our order. Then when I called demanded I return to get a refund for food I paid for BUT DID NOT RECEIVE. Then when I asked for a manager the lady said she was one and hung up on me. I am driving away I cannot come back, especially in the 24 hour timeframe she gave me to return to get a refund for food they didn’t give me in the first place. Just downright stealing at this point.
Atmosphere: 1
Food: 1
Service: 1
Alexander Prazuch
Forgot to include the 12 cinomon delights ordered on the drive thru.
Food: 4
Service: 1
Ryan Werlinger
Never open, tried 3 days in the span of a 2 weeks and they were closed all 3 days in the middle of the day.
Erik Peterson
I've tried going here for lunch multiple times and the wait time is ridiculous. In addition to that they have messed up my order at least 50% of the time. The service isn't great either. When you pull up to the drive through, you'll sit there sometimes for 5 minutes before someone acknowledges you're actually there. I have witnessed multiple people drive off because they couldn't stand the wait time. Now if I want Taco Bell I drive another 2 miles to the Washington Street location, way faster and better service there.
Food: 5
Service: 1
John Edwards
Hey! They were open during an Ice Storm! I was in my truck for three days. It was nice to go somewhere and get something other than what I had. Staff was really cool.
Atmosphere: 5
Food: 5
Service: 5
Flora Eagle Chasing
Workers are
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Mtn Dew
Taylor Sonaram
We went through the drive through at the Bismarck ND Road Island location. Not only did all three of our $5 deal box meals not come in a box, some food not even wrapped fully. The staff was short with us, the food was cold and half way put together. Very unsatisfied and disappointed in this location.
Atmosphere: 2
Food: 1
Service: 2
Lee Steinbacher
Waited at the drive thru to place my order for 10 min. with no service. No acknowledgement that I was even there. Belive the guy in front of me drove off for the same reason.
Service: 1
Jamie Robinson
Ordered two nacho fries, get all the way home and the forgot them. Payed for
Atmosphere: 1
Food: 3
Service: 1
Mike S
Food is ok. Takes a while before I give them another chance. Service seems to get worse. Manager was gone. They didn't even have change to give money back so they ask for people to donate for their "schooling." Their employees either usually have an attitude or don't know what they're doing. But the one by Walmart at least doesn't have stale tortillas for Mexican pizza. One on Washington still has disgusting stale tortillas and they don't do anything about it when being told. Very disappointed, don't recommend.
You wouldn’t think it’s that hard to put a taco in a bag, the employees act like it’s brain surgery. Don’t waste your
Atmosphere: 1
Food: 1
Service: 1
Jonah “Chief black wolf” Plenty chief
The service here is awesome - friendly folks good food - if u want a six pack n pound come here
Lance Gaebe
The lobby full of people should have been my clue, but after I ordered and paid, angry people, some in of whom said they'd been waiting an hour, started speaking up. I gave up after 25 minutes and left my $5.24 behind with no food
Shad Daniels
I can understand slow service due to labor shortages. I am also empathetic when there is an issue with an order. We are all prone to making mistakes. However, what I am unable to accept is when an employee mocks a customer for no reason other than to pass time at their workplace or impress a co-worker. My family will never return to this location.
Kimberly Stevens (Kim)
Update: Drive thru was smooth, still took a bit longer than should have but big improvement!
Aweful customer service. Did not include items from our order. Then when I called demanded I return to get a refund for food I paid for BUT DID NOT RECEIVE. Then when I asked for a manager the lady said she was one and hung up on me. I am driving away I cannot come back, especially in the 24 hour timeframe she gave me to return to get a refund for food they didn’t give me in the first place. Just downright stealing at this point.
Atmosphere: 1
Food: 1
Service: 1
Forgot to include the 12 cinomon delights ordered on the drive thru.
Food: 4
Service: 1
Never open, tried 3 days in the span of a 2 weeks and they were closed all 3 days in the middle of the day.
I've tried going here for lunch multiple times and the wait time is ridiculous. In addition to that they have messed up my order at least 50% of the time. The service isn't great either. When you pull up to the drive through, you'll sit there sometimes for 5 minutes before someone acknowledges you're actually there. I have witnessed multiple people drive off because they couldn't stand the wait time. Now if I want Taco Bell I drive another 2 miles to the Washington Street location, way faster and better service there.
Food: 5
Service: 1
Hey! They were open during an Ice Storm! I was in my truck for three days. It was nice to go somewhere and get something other than what I had. Staff was really cool.
Atmosphere: 5
Food: 5
Service: 5
Workers are
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Mtn Dew
We went through the drive through at the Bismarck ND Road Island location. Not only did all three of our $5 deal box meals not come in a box, some food not even wrapped fully. The staff was short with us, the food was cold and half way put together. Very unsatisfied and disappointed in this location.
Atmosphere: 2
Food: 1
Service: 2
Waited at the drive thru to place my order for 10 min. with no service. No acknowledgement that I was even there. Belive the guy in front of me drove off for the same reason.
Service: 1
Ordered two nacho fries, get all the way home and the forgot them. Payed for
Atmosphere: 1
Food: 3
Service: 1
Food is ok. Takes a while before I give them another chance. Service seems to get worse. Manager was gone. They didn't even have change to give money back so they ask for people to donate for their "schooling." Their employees either usually have an attitude or don't know what they're doing. But the one by Walmart at least doesn't have stale tortillas for Mexican pizza. One on Washington still has disgusting stale tortillas and they don't do anything about it when being told. Very disappointed, don't recommend.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
You wouldn’t think it’s that hard to put a taco in a bag, the employees act like it’s brain surgery. Don’t waste your
Atmosphere: 1
Food: 1
Service: 1
The service here is awesome - friendly folks good food - if u want a six pack n pound come here
The lobby full of people should have been my clue, but after I ordered and paid, angry people, some in of whom said they'd been waiting an hour, started speaking up. I gave up after 25 minutes and left my $5.24 behind with no food
I can understand slow service due to labor shortages. I am also empathetic when there is an issue with an order. We are all prone to making mistakes. However, what I am unable to accept is when an employee mocks a customer for no reason other than to pass time at their workplace or impress a co-worker. My family will never return to this location.
Update: Drive thru was smooth, still took a bit longer than should have but big improvement!
Atmosphere: 4
Food: 4
Service: 4