I work nearby and come into the shop quite frequently. I was planning on using my perks account to redeem for a free bakery item since I forgot my lunch. The gentleman told me I couldn’t redeem my points in store. The website clearly states you can redeem points in store. I went back in after walking back to my job, and showed him the website. He was so rude and mean and just dramatic about everything he did on the POS system after I basically told him he was wrong (since I showed him Caribous statement on the website) Super disappointing as it’s the one coffee shop nearby and as a fellow in customer service, I expected more. Oh and also, yesterday I was able to go in and the girls were so nice about a free cup of water. Today, she tried to charge me $4 for a cup of water.
Atmosphere: 1
Food: 1
Service: 1
Breann Lenzmeier
Fast service, the drink was made to perfection, I will be returning!
Jodi Buzick
Always love the service, coffee and attentiveness from staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turtle Mocha
Rachel Carlson
Love this location! They are always quick and friendly and the coffee is delicious.
Atmosphere: 5
Food: 5
Service: 5
jessie compton
Everyone is always very friendly and my coffee is always delicious. If you are waiting they make sure to check where your order is at.
Atmosphere: 5
Food: 5
Service: 5
Shari McTaggart
Staff is so friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turtle Mocha
Hunter Williams
Cam and Liz were absolutely great and the new manager was amazing. If you want a quality hotel go for this.
Atmosphere: 5
Mr. Mossa
Why is the an tip option on drive thru? It's awkward not to tip ?.
Atmosphere: 4
Food: 3
Service: 3
B Stewart
Average coffee house ordered got my drink and out the door I went.
Atmosphere: 3
Service: 3
Judy Stolz
I've been going to Caribou almost every morning for years. The Veterans location is completely going downhill. Yesterday, I bought a Cherry something Tonic- just to try something different. It was a jam packed cup of tap water ice cubes, tonic water and what tasted like brown food coloring. There was no "peach" or Espresso flavor whatsoever. Today, I mentioned it to one of the employees.. she said "Well, you have to develop a taste for the tonics". This drink was NOTHING like the picture. The last few weeks I've been ordering the green tea blended drink with "bubbles". A couple of times I mentioned to them that it had no ice in it. It was actually more room temperature. Then..there is a coffee that I have ordered almost every single morning for years. Lately, most days it tastes like tap water with watered down coffee flavor in it So- after the way I was treated today, I will never go back there. I spent on the average of 200.00 per month there. :(
What a fantastic experience, awesome staff and great drinks. Very glad to come here and have some smiling faces and friendly people to talk to.I'd happily come back again anytime, and plan to next time I'm in the area.
Atmosphere: 5
Food: 5
Service: 5
Arthur Pinzon
Found this coffee, Well I'm not a coffee drinker. I really enjoyed my nitro turtle drink.
Atmosphere: 5
Food: 4
Service: 5
Michael Anderson
Friendly staff but very slow, took over 15 minutes on a weekday morning to get through the drive through. Plan extra time for your morning commute.
Lindsey Buhaug
I LOVE caribou however the last two occasions I’ve gone through the veterans location drive thru, the cup is not full. Quantity matters when you pay for a large- you should be getting a large.
Charles (chuckjones7218)
Caribou Coffee is great, this location is not. Fargo has probably a dozen Caribou Coffee locations, find a different one and enjoy your experience. If you go here I guarantee you will wait longer for you drink than you ever have at any coffee shop ever. Starbucks, McDonalds, or even Burger King across the street would be better options because it won't take 30 minutes.
I work nearby and come into the shop quite frequently. I was planning on using my perks account to redeem for a free bakery item since I forgot my lunch. The gentleman told me I couldn’t redeem my points in store. The website clearly states you can redeem points in store. I went back in after walking back to my job, and showed him the website. He was so rude and mean and just dramatic about everything he did on the POS system after I basically told him he was wrong (since I showed him Caribous statement on the website) Super disappointing as it’s the one coffee shop nearby and as a fellow in customer service, I expected more. Oh and also, yesterday I was able to go in and the girls were so nice about a free cup of water. Today, she tried to charge me $4 for a cup of water.
Atmosphere: 1
Food: 1
Service: 1
Fast service, the drink was made to perfection, I will be returning!
Always love the service, coffee and attentiveness from staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turtle Mocha
Love this location! They are always quick and friendly and the coffee is delicious.
Atmosphere: 5
Food: 5
Service: 5
Everyone is always very friendly and my coffee is always delicious. If you are waiting they make sure to check where your order is at.
Atmosphere: 5
Food: 5
Service: 5
Staff is so friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turtle Mocha
Cam and Liz were absolutely great and the new manager was amazing. If you want a quality hotel go for this.
Atmosphere: 5
Why is the an tip option on drive thru? It's awkward not to tip ?.
Atmosphere: 4
Food: 3
Service: 3
Average coffee house ordered got my drink and out the door I went.
Atmosphere: 3
Service: 3
I've been going to Caribou almost every morning for years. The Veterans location is completely going downhill. Yesterday, I bought a Cherry something Tonic- just to try something different. It was a jam packed cup of tap water ice cubes, tonic water and what tasted like brown food coloring. There was no "peach" or Espresso flavor whatsoever. Today, I mentioned it to one of the employees.. she said "Well, you have to develop a taste for the tonics". This drink was NOTHING like the picture. The last few weeks I've been ordering the green tea blended drink with "bubbles". A couple of times I mentioned to them that it had no ice in it. It was actually more room temperature. Then..there is a coffee that I have ordered almost every single morning for years. Lately, most days it tastes like tap water with watered down coffee flavor in it So- after the way I was treated today, I will never go back there. I spent on the average of 200.00 per month there. :(
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
What a fantastic experience, awesome staff and great drinks. Very glad to come here and have some smiling faces and friendly people to talk to.I'd happily come back again anytime, and plan to next time I'm in the area.
Atmosphere: 5
Food: 5
Service: 5
Found this coffee, Well I'm not a coffee drinker. I really enjoyed my nitro turtle drink.
Atmosphere: 5
Food: 4
Service: 5
Friendly staff but very slow, took over 15 minutes on a weekday morning to get through the drive through. Plan extra time for your morning commute.
I LOVE caribou however the last two occasions I’ve gone through the veterans location drive thru, the cup is not full. Quantity matters when you pay for a large- you should be getting a large.
Caribou Coffee is great, this location is not. Fargo has probably a dozen Caribou Coffee locations, find a different one and enjoy your experience. If you go here I guarantee you will wait longer for you drink than you ever have at any coffee shop ever. Starbucks, McDonalds, or even Burger King across the street would be better options because it won't take 30 minutes.