Jimmy John's

2511 Kirsten Ln S, Fargo
(701) 232-7827

Recent Reviews

Terminator7786

Phone number provided doesn't work and won't let you order online for pickup or delivery.

Taylor Lies

I have eaten lunch here 3 days a week for the last few years but up until recently they have been closed every day. Possibly have shut down this location? they have been closed for lunch December 31st, January 3rd, and January 4th. Super sad about this, but at least subway right next door is always open1 star until they post accurate hours online, and maybe put a sign on the door stating they are closed

Frank LaLonde

Service was friendly. Food was good quality. No seating inside, all tables pushed together. Limited hours open most likely do to lack of workers.

Cindy Olsen

Every time I have ordered from this store my order is wrong. It is the wrong sandwich all to together, or there’s toppings on it that I didn’t ask to put on or they don’t put the correct topping on. This last time my sandwich tasted like rotten meat. I threw the sandwich away it was so bad!! I will not go back to this store.

Ray LeBlanc

Really slow service. Ordered via the app, told them we were there. Then they finished the sandwiches and didn't tell us as we stood there for several minutes. Dine-in is still closed, as are the restrooms. We were driving through on a road trip and making a quick pit stop, but it was anything but quick thanks to this Jimmy John's. Seriously, get your act together.

Ryan Dunnigan

Rude service, Very unprofessional.

Riley Biloki

Horrible customer service

Brandon Kramer

Won't serve anyone that's not wearing a mask. Although an employee wasn't wearing a mask ?‍♂️

Erin H.

I also left this review about customer service in Google. Jimmy Johns replied but I didn't even get a sorry... I was asked to submit the complaint again and there wasn't even enough space for it. Great idea to make the upset customer about the service experience more poor service. HORRIBLE service at this location. I ordered online as we had relatives visiting. We had an order for 3 kids and 6 adults. We waited an hour for the delivery. My sandwich was not in the order. I called the store. He asked if I wanted the sandwich or to be reimbursed. I had to eat and we didn't have food available as we were helping my parents move all day. He said I would have to wait for the delivery guy to finish the 3 deliveries he was on, the he could bring it to me 3 more deliveries after that! Really? I waited an hour and I'm told I have to wait for 6 more deliveries before my order is corrected? I had to drive to the store. The only person there was the on duty manager in back washing dishes. He had my sandwich sitting at the front (was quite soggy at that point) and I ask what they can do. He said he could reimburse me $3 for the delivery charge that's the worst costumer service I've had in a long while. No interest or effort to make the situation right from the beginning during my first call. I have to go to the store to get a soggy sandwich and all I'm told they'll do fo inconvenience is $3. He took my name and phone and said his manager would call me the next day. It has been A WEEK and still NO phone call. No attempt at customer service whatsoever. I cannot believe how poorly this was handled.

Erin Hunt

HORRIBLE service at this location. I ordered online as we had relatives visiting. We had an order for 3 kids and 6 adults. We waited an hour for the delivery. My sandwich was not in the order. I called the store. He asked if I wanted the sandwich or to be reimbursed. I had to eat and we didn’t have food available as we were helping my parents move all day. He said I would have to wait for the delivery guy to finish the 3 deliveries he was on, the he could bring it to me 3 more deliveries after that! Really? I waited an hour and I’m told I have to wait for 6 more deliveries before my order is corrected? I had to drive to the store. The only person there was the on duty manager in back washing dishes. He had my sandwich sitting at the front (was quite soggy at that point) and I ask what they can do. He said he could reimburse me $3 for the delivery charge? that’s the worst costumer service I’ve had in a long while. No interest or effort to make the situation right from the beginning during my first call. I have to go to the store to get a soggy sandwich and all I’m told they’ll do fo inconvenience is $3. He took my name and phone and said his manager would call me the next day. It has been A WEEK and still NO phone call. No attempt at customer service whatsoever. I cannot believe how poorly this was handled. Go to other locations in the area... skip this one.

Ramces Guillen

Very quick and friendly service

Diana Rush

Workers in store not wearing masks. You are a food establishment. Take some responsibility and require your employees to wear masks whether it is required or not. This is what all responsible companies do.

justin jondahl

Great sandwiches n chips and pickles!

Rick Olson

Jimmy John's has become our new favorite sub shop.

jose Ramirez

Love going to jimmy johns way way better then subway

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