CLOSED, not a soul in sight. Even though the hours say open till 7pm.
Service: 1
Dale N.
Great subs. V hard to get to. One way into the place, and you have to want to figure it out.
Ben Smith
Can't contain my disappointment. Door said open til 7pm, got there at 5:30pm to a dark and deserted shop. I can only hope that there was a good reason, but the skeptic in me wants to say that it's because "nobody wants to work anymore."I'll try again, maybe, and see if it works out in my favor
Joe Anderson
Issues are the same as the other reviewers. 2 people working and causing over 30 minutes of waiting to get your food along with a bunch of other people. Then to find out they are out of a number of ingredients and the icing on the cake... They made the wrong size for some of your sandwiches. The cost and time of coming here are way too high.Just don't.
Atmosphere: 3
Food: 4
Service: 1
Tyler Hinkle
My worst Firehouse experience came today. The staff weren't impolite or rude, just very slow. We ordered at 11:59 A.M. and didn't have our sandwiches until 12:55 P.M. I was so confused because even at busy locations I've never had to wait more than 15 minutes for a sandwich and it wasn't that busy when we came in. Sandwiches tasted good but were cold and never got toasted. I'm not going to degrade the staff for the lack of speed, but I just cannot justify waiting nearly an hour for a sandwich. I will not be going to back to this location.
Atmosphere: 2
Food: 3
Service: 2
Luke Hegstad
This place has true potential, food is great. Staff is very slow, one kid watched his co workers work while he sat there with a blank look on his face. Not sure if he was training or what was going on up there. Waited 30 min for two small subs with a very small line.
Casey Zimmerman
This place will be closed soon unless they make some changes. I would have talked with a manager… except there were no managers on staff. There were two guys working, only one of which was doing anything. There were 5 customers waiting on their sub when I walked in. I waited 20 minutes, and all 5 of the others were still waiting as well. I asked for a refund as my sub hadn’t even been started yet. They couldn’t figure out how to refund me, and they couldn’t get ahold of a manager to help them. I ended up leaving with no food and no refund. Big changes needed. Always great subs, but the management and training needs to be changed. Won’t be going back until they get it together.
jenga_playz
I have been there many times and have many more to come. My favorite time to be there is during the evening as the personnel are far better than the morning-mid day shift.
Atmosphere: 5
Food: 5
Service: 4
Tawni Evenson
My husband and I went in last weekend, multiple tables waiting without food, one of two employees stated as we walked in “it’ll be awhile” we continued to wait 5-10 minutes when the same worker said “I can’t take your order for another 10 minutes. We are trying to catch up.” We left.
Jessica Kuznia
Food is okay but the service during day shift is absolutely awful. The general manager is rude and seems careless. Boys on night shift are amazing!
Went today, first time in several months. Staff not very friendly, service was slow, sandwiches had way too much Mayo and not very good. Final straw was the long black hair in one of the sandwiches from the long haired sandwich maker who had no head gear or net. Wake up folks, your serving the public food.
debbie beamish
This place was AWESOME! The food was delicious!!
joshua davis
Never had a firehouse craft a sandwich so poorly out of all the firehouses I’ve been to. If I’m spending 30$ on two subs it should be well worth it! No napkins and soda machine was lacking syrup!
Odie
Terrible staff. Very rude and extremely slow. We ordered 2 subs and both where made incorrectly. Missing items on the subs and an upcharge for extra meat when there shouldn't have been. We waited 30 minutes for our subs. Seriously disappointed. Won't be back.
jillian Mcgee
Employee wearing a Raiders hat kept referring to his friend in the lobby as “Daddy” while me and my daughter were eating in
CLOSED, not a soul in sight. Even though the hours say open till 7pm.
Service: 1
Great subs. V hard to get to. One way into the place, and you have to want to figure it out.
Can't contain my disappointment. Door said open til 7pm, got there at 5:30pm to a dark and deserted shop. I can only hope that there was a good reason, but the skeptic in me wants to say that it's because "nobody wants to work anymore."I'll try again, maybe, and see if it works out in my favor
Issues are the same as the other reviewers. 2 people working and causing over 30 minutes of waiting to get your food along with a bunch of other people. Then to find out they are out of a number of ingredients and the icing on the cake... They made the wrong size for some of your sandwiches. The cost and time of coming here are way too high.Just don't.
Atmosphere: 3
Food: 4
Service: 1
My worst Firehouse experience came today. The staff weren't impolite or rude, just very slow. We ordered at 11:59 A.M. and didn't have our sandwiches until 12:55 P.M. I was so confused because even at busy locations I've never had to wait more than 15 minutes for a sandwich and it wasn't that busy when we came in. Sandwiches tasted good but were cold and never got toasted. I'm not going to degrade the staff for the lack of speed, but I just cannot justify waiting nearly an hour for a sandwich. I will not be going to back to this location.
Atmosphere: 2
Food: 3
Service: 2
This place has true potential, food is great. Staff is very slow, one kid watched his co workers work while he sat there with a blank look on his face. Not sure if he was training or what was going on up there. Waited 30 min for two small subs with a very small line.
This place will be closed soon unless they make some changes. I would have talked with a manager… except there were no managers on staff. There were two guys working, only one of which was doing anything. There were 5 customers waiting on their sub when I walked in. I waited 20 minutes, and all 5 of the others were still waiting as well. I asked for a refund as my sub hadn’t even been started yet. They couldn’t figure out how to refund me, and they couldn’t get ahold of a manager to help them. I ended up leaving with no food and no refund. Big changes needed. Always great subs, but the management and training needs to be changed. Won’t be going back until they get it together.
I have been there many times and have many more to come. My favorite time to be there is during the evening as the personnel are far better than the morning-mid day shift.
Atmosphere: 5
Food: 5
Service: 4
My husband and I went in last weekend, multiple tables waiting without food, one of two employees stated as we walked in “it’ll be awhile” we continued to wait 5-10 minutes when the same worker said “I can’t take your order for another 10 minutes. We are trying to catch up.” We left.
Food is okay but the service during day shift is absolutely awful. The general manager is rude and seems careless. Boys on night shift are amazing!
Restaurantji Recommends
Went today, first time in several months. Staff not very friendly, service was slow, sandwiches had way too much Mayo and not very good. Final straw was the long black hair in one of the sandwiches from the long haired sandwich maker who had no head gear or net. Wake up folks, your serving the public food.
This place was AWESOME! The food was delicious!!
Never had a firehouse craft a sandwich so poorly out of all the firehouses I’ve been to. If I’m spending 30$ on two subs it should be well worth it! No napkins and soda machine was lacking syrup!
Terrible staff. Very rude and extremely slow. We ordered 2 subs and both where made incorrectly. Missing items on the subs and an upcharge for extra meat when there shouldn't have been. We waited 30 minutes for our subs. Seriously disappointed. Won't be back.
Employee wearing a Raiders hat kept referring to his friend in the lobby as “Daddy” while me and my daughter were eating in