Sitting in Culver’s Mandan at this moment. Ordered 6 concrete mixers- 3 were very similar. When brought to our table, none were labeled and we couldn’t tell whose was whose. I took them to the counter to ask - the employee didn’t know - she asked the gal that made them and she didn’t know - I talked to the manager and he didn’t know. Waited for them to remake those 3 and label them. They brought over 4: 2 that were not even ones that were the issue. So, I never did get the one I ordered. The employees, including the manager were very unhelpful with an ambivalent attitude. Why on earth wouldn’t items be labeled, especially when they’re all vanilla with different crumbles mixed in that you can’t tell what they are?! The ice cream may be good, but not if you don’t ever receive your order - and the service was awful.
Atmosphere: 1
Food: 1
Service: 1
Makaylanmm Neill
I got a butter burger and it was dry,cold,it had bacon on it when I said no
Atmosphere: 1
Shana N
I normally really enjoy Culver's but the last few times of just getting ice cream, the wait has been almost 15-20 minutes... Really disappointed with the service lately. Still stand by my previous review of the food being good, just the service is needing some improvement lately. It seems the drive thru service is a lot worse than going inside and ordering as well
Atmosphere: 4
Food: 5
Service: 1
Erik Peterson
I placed a carryout order. When I arrived (a couple of minutes after it was supposed to be ready) it wasn't in the carryout area so I waited another 5 minutes or so before asking about my order. The cashier grabbed my order from the back and said "here you go". I noticed the custard was missing so I had to ask for it. It then took another 20 minutes to get that because, even with 7 employees working the counter (it was not at all busy at this time) no one thought to make the custard even though they had run out. I still had to ask again for the custard once it was ready even though I was standing at the counter waiting. So I had to wait over 30 minutes for a carryout order, my food was cold because of the wait, and no one apologized for the delay. For what they charge, I will never go back there. I might as well pay the same amount and go eat at a nice sit down restaurant and still probably be done sooner than this. One last thing to add is while I was waiting for my order, a lady that was waiting in her car, came in and said she was waiting for an hour for her sundae. I don't know if it's always like that, but it was completely mismanaged.
Atmosphere: 3
Food: 2
Service: 1
cliff watson
Used to love Culver’s, haven’t been in a few years since moving out of the Midwest. It’s grossly overpriced now and the burgers are sub par.
Savannah Samuels
Foods ok. Went through the drive thru and they had forgotten SEVERAL of our items on our order. This isn’t the first time this has happened either. Wish staff paid more attention when bagging up the orders…
Atmosphere: 3
Food: 3
Service: 2
nasiradreams
Food is always good, staff needs to be aware that sound carries and we now know who is sleeping with who.
Mediocre fast food burger purchased from the drive-through. Took long enough, and one hoped it was fresh cooked. Couldn't tell from the taste.
Allen Hoff
Slow service and more than once, we were forgotten about completely after ordering food and we had to go ask for it.The food is pretty good but I only eat here cuz my Construction site is close and we only get 30 minutes for
Not one of the better visits. Usually I don’t have issues but this time it was one thing after another. Got overcharged for my order, they were out of a whole bunch of things, and they forgot half the order but when I called they said all they could do was mail a coupon, which I’ve yet to even receive.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger and Fries, French Fries, Curderburger
Jeff Conover
If you pay extra for GF, you should get what you ordered. Why serve a well, well done burger patty that doesn't hit any end of the bun? I would suggest some where else.
Atmosphere: 1
Food: 1
Service: 1
L D
I’m absolutely tired of this place and the incompetent workers. Please hire people who aren’t brain dead 14yr olds. Went there for a to-go order. They said it just came in when it should have been done. I saw a bag of food on the warmer and assumed it was someone else’s. Waited 20 minutes! Went up front, and guess what? The food was the damn bag I saw when I arrived. The time before, I was given the wrong order by the same kid who was useless at helping me again today. Please fire the short, chubby, blonde haired kid. He has no idea what he is doing obviously. I will never come back to this location. Sick and tired of the terrible service and lack of utter understanding and communication with fellow co-workers. Hire adults with some common sense and maybe I’ll come back.
When they get the order right the food is good, unfortunately accuracy could use some work.
Atmosphere: 3
Food: 4
Service: 2
Great place for reasonable prices on tires and installation.
Atmosphere: 5
Food: 5
Service: 5
Even though I was at the drive up, it was great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger, Butterburger, Cod, Buffalo Chicken Tenders, 6pc Jumbo Shrimp
Sitting in Culver’s Mandan at this moment. Ordered 6 concrete mixers- 3 were very similar. When brought to our table, none were labeled and we couldn’t tell whose was whose. I took them to the counter to ask - the employee didn’t know - she asked the gal that made them and she didn’t know - I talked to the manager and he didn’t know. Waited for them to remake those 3 and label them. They brought over 4: 2 that were not even ones that were the issue. So, I never did get the one I ordered. The employees, including the manager were very unhelpful with an ambivalent attitude. Why on earth wouldn’t items be labeled, especially when they’re all vanilla with different crumbles mixed in that you can’t tell what they are?! The ice cream may be good, but not if you don’t ever receive your order - and the service was awful.
Atmosphere: 1
Food: 1
Service: 1
I got a butter burger and it was dry,cold,it had bacon on it when I said no
Atmosphere: 1
I normally really enjoy Culver's but the last few times of just getting ice cream, the wait has been almost 15-20 minutes... Really disappointed with the service lately. Still stand by my previous review of the food being good, just the service is needing some improvement lately. It seems the drive thru service is a lot worse than going inside and ordering as well
Atmosphere: 4
Food: 5
Service: 1
I placed a carryout order. When I arrived (a couple of minutes after it was supposed to be ready) it wasn't in the carryout area so I waited another 5 minutes or so before asking about my order. The cashier grabbed my order from the back and said "here you go". I noticed the custard was missing so I had to ask for it. It then took another 20 minutes to get that because, even with 7 employees working the counter (it was not at all busy at this time) no one thought to make the custard even though they had run out. I still had to ask again for the custard once it was ready even though I was standing at the counter waiting. So I had to wait over 30 minutes for a carryout order, my food was cold because of the wait, and no one apologized for the delay. For what they charge, I will never go back there. I might as well pay the same amount and go eat at a nice sit down restaurant and still probably be done sooner than this. One last thing to add is while I was waiting for my order, a lady that was waiting in her car, came in and said she was waiting for an hour for her sundae. I don't know if it's always like that, but it was completely mismanaged.
Atmosphere: 3
Food: 2
Service: 1
Used to love Culver’s, haven’t been in a few years since moving out of the Midwest. It’s grossly overpriced now and the burgers are sub par.
Foods ok. Went through the drive thru and they had forgotten SEVERAL of our items on our order. This isn’t the first time this has happened either. Wish staff paid more attention when bagging up the orders…
Atmosphere: 3
Food: 3
Service: 2
Food is always good, staff needs to be aware that sound carries and we now know who is sleeping with who.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Butterburger, Spicy Chicken Sandwich
Restaurantji Recommends
Mediocre fast food burger purchased from the drive-through. Took long enough, and one hoped it was fresh cooked. Couldn't tell from the taste.
Slow service and more than once, we were forgotten about completely after ordering food and we had to go ask for it.The food is pretty good but I only eat here cuz my Construction site is close and we only get 30 minutes for
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Hamburger, Butterburger, Cod, Curderburger
Not one of the better visits. Usually I don’t have issues but this time it was one thing after another. Got overcharged for my order, they were out of a whole bunch of things, and they forgot half the order but when I called they said all they could do was mail a coupon, which I’ve yet to even receive.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger and Fries, French Fries, Curderburger
If you pay extra for GF, you should get what you ordered. Why serve a well, well done burger patty that doesn't hit any end of the bun? I would suggest some where else.
Atmosphere: 1
Food: 1
Service: 1
I’m absolutely tired of this place and the incompetent workers. Please hire people who aren’t brain dead 14yr olds. Went there for a to-go order. They said it just came in when it should have been done. I saw a bag of food on the warmer and assumed it was someone else’s. Waited 20 minutes! Went up front, and guess what? The food was the damn bag I saw when I arrived. The time before, I was given the wrong order by the same kid who was useless at helping me again today. Please fire the short, chubby, blonde haired kid. He has no idea what he is doing obviously. I will never come back to this location. Sick and tired of the terrible service and lack of utter understanding and communication with fellow co-workers. Hire adults with some common sense and maybe I’ll come back.
Atmosphere: 1
Food: 3
Service: 1