Burger Kings' food quality is so bad here that it's very 50/50 if your food will be cooked well or taste good. The sodas are so off. I'm not saying they should be a 5-star restaurant, but at least check the soda machines. Don't even get me started on the Burger Kings policy on charging 25 cents for an extra sauce. As i understand that's a company decision is still a dumb charge.
Atmosphere: 1
Food: 1
Service: 1
Los Angeles Lakers
This Burger King is a disappointment to Bellevue. Everyone there sounds miserable, soda machines smell like rat pee and taste even worst. Staff gets mad when you ask for things, place should be shut down with as many violations it has.
Atmosphere: 1
Food: 1
Service: 1
Mrs Bdrydee
Went here around 5:30 on a Wednesday to grab dinner. I sat in the drive thru for 23 minutes. When I got to the intercom the guy told me he'd be back and sounded completely miserable. I waited so long I started rolling my car forward and backward thinking he forgot about me because there was Noone else in line. He finally came back, I placed my order and went around the building and there was a black truck at the window also waiting. I was waiting so long I pulled up these reviews and was horrified so I didn't even want to eat here any longer. When I got to the window I sat for 5 more minutes and they never even opened the window, so I left. In total I was in the drive thru for 23 minutes, and the parking lot was empty and there was only 1 truck in line in front of me. That should have been a sign that nobody wants to eat here since it was 5:30. I left and went to the Taco Bell next door and got thru and my food in 6 minutes. I will never try this BK again.
Atmosphere: 1
Food: 1
Service: 1
Tammy Cavanaugh
Waited way too long (10 minutes in the drive-thru) for a cold, soggy original chicken sammie.?
Atmosphere: 1
Food: 1
Service: 1
Lou Venditte
The manager is nice but I continually get stale bread on the sandwiches. I order on the AP, wait 15 minutes, drive to the BK and have to sit on the side for 15 minutes even though it's been 25 minutes already. During lunch hour. Service is so bad but I wouldn't care as much if the food was good. Day Old bread is just gross. Pay your workers ffs. You aren't cheap anymore so raise the prices a bit more and hire some decent people.
Atmosphere: 2
Food: 2
Service: 1
Lar Pri
Sunday, I bought food for me and my children and didn't receive all items ordered and paid for. I live several miles north of this business and was only in the area for an outing with said children. I called and informed the manager who said his name is Eric and that I could either get my money or the items. When I informed him of the distance and the inconvenience of coming back that same night he said my name would be in a book. I go today, Thursday, to resolve the matter and as Eric handed me the missing items I informed him I rather have my money, but he then refused to give me my money explaining that he couldn't just open a drawer and hand me cash. This logic made no sense of course as he just handed me food I was owed but he still didn't give me my money that I requested nor the owners info to try and resolve this matter, but referred me to the Internet. I couldn't find the owners info so posting this review. Reviews are here for a reason as well as the current low rating of 3, which seems generous now. I don't have any plans to spend money at this establishment in the future and advise anyone who will read this to find a different location to eat and do business with... Very disappointing experience.
Atmosphere: 1
Food: 1
Service: 1
Sharman Huffstutter
Went thru the drive thru and ordered the mushroom Swiss melt no sauce, onion rings no salt and the new cheesy tots to try. Got home and pulled out the food. Onion rings had salty French fries mixed in. The bread on the melt had not been toasted at all. I have never had bad food from here but this has completely turned me off from going again. I very seldom do fast food now because there has been no consistency in quality. Guess I'll just go to the regular restaurants in the area. Onion rings were not even crunchy. Threw out $11 worth of food. Very unappetizing. If you go check your food before leaving.
Atmosphere: 3
Food: 2
Service: 5
samantha bitz
Bk king never disappoints.
Atmosphere: 5
Food: 5
Service: 3
David Richter
There not using
Atmosphere: 1
Food: 1
Service: 1
Antonio Pollitt
terrible experience with a manager named of Eric he refused to let me use promotional code, and then refused to give me a receipt. Extremely rude and unprofessional. It's really sad how far this location has gone downhill! Hopefully upper mangement will see my review!
I like the coupons. But the fries never stay warm.Parking: Not busy inside but seems like they could use help, With the drive thru as if one person is doing the work of any.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Crispy Chicken Sandwich with Cheese, Chicken Nuggets
Jose Fuertes
Very bad attention to those of us who speak Spanish. At night you don't answer because you pay attention to your
Atmosphere: 1
Food: 1
Service: 1
Brian Taylor
Definitely not the Burger King experience I grew up with. Food was okay, but the workers had no personality nor customer service skills (you could tell they wanted to be anywhere but at work). Solidified going to Arby's for this
Atmosphere: 2
Food: 3
Service: 2
Mike D.
Typically rude GenZ-er employees devoid of personality and the ability or desire to say "thank you".Shame of customers for making them "work". Cheese burger buns were cold, like just out of the refrigerator, even with the beef patty and toppings being warm. LOTS of signage on the building and drive thru touting frozen Coke products, but "the machine is still broken". No point in trying one of the other nearby BK's, they are very likely run by the same restaurant management company that obviously puts customer satisfaction very low on the priority list.
Burger Kings' food quality is so bad here that it's very 50/50 if your food will be cooked well or taste good. The sodas are so off. I'm not saying they should be a 5-star restaurant, but at least check the soda machines. Don't even get me started on the Burger Kings policy on charging 25 cents for an extra sauce. As i understand that's a company decision is still a dumb charge.
Atmosphere: 1
Food: 1
Service: 1
This Burger King is a disappointment to Bellevue. Everyone there sounds miserable, soda machines smell like rat pee and taste even worst. Staff gets mad when you ask for things, place should be shut down with as many violations it has.
Atmosphere: 1
Food: 1
Service: 1
Went here around 5:30 on a Wednesday to grab dinner. I sat in the drive thru for 23 minutes. When I got to the intercom the guy told me he'd be back and sounded completely miserable. I waited so long I started rolling my car forward and backward thinking he forgot about me because there was Noone else in line. He finally came back, I placed my order and went around the building and there was a black truck at the window also waiting. I was waiting so long I pulled up these reviews and was horrified so I didn't even want to eat here any longer. When I got to the window I sat for 5 more minutes and they never even opened the window, so I left. In total I was in the drive thru for 23 minutes, and the parking lot was empty and there was only 1 truck in line in front of me. That should have been a sign that nobody wants to eat here since it was 5:30. I left and went to the Taco Bell next door and got thru and my food in 6 minutes. I will never try this BK again.
Atmosphere: 1
Food: 1
Service: 1
Waited way too long (10 minutes in the drive-thru) for a cold, soggy original chicken sammie.?
Atmosphere: 1
Food: 1
Service: 1
The manager is nice but I continually get stale bread on the sandwiches. I order on the AP, wait 15 minutes, drive to the BK and have to sit on the side for 15 minutes even though it's been 25 minutes already. During lunch hour. Service is so bad but I wouldn't care as much if the food was good. Day Old bread is just gross. Pay your workers ffs. You aren't cheap anymore so raise the prices a bit more and hire some decent people.
Atmosphere: 2
Food: 2
Service: 1
Sunday, I bought food for me and my children and didn't receive all items ordered and paid for. I live several miles north of this business and was only in the area for an outing with said children. I called and informed the manager who said his name is Eric and that I could either get my money or the items. When I informed him of the distance and the inconvenience of coming back that same night he said my name would be in a book. I go today, Thursday, to resolve the matter and as Eric handed me the missing items I informed him I rather have my money, but he then refused to give me my money explaining that he couldn't just open a drawer and hand me cash. This logic made no sense of course as he just handed me food I was owed but he still didn't give me my money that I requested nor the owners info to try and resolve this matter, but referred me to the Internet. I couldn't find the owners info so posting this review. Reviews are here for a reason as well as the current low rating of 3, which seems generous now. I don't have any plans to spend money at this establishment in the future and advise anyone who will read this to find a different location to eat and do business with... Very disappointing experience.
Atmosphere: 1
Food: 1
Service: 1
Went thru the drive thru and ordered the mushroom Swiss melt no sauce, onion rings no salt and the new cheesy tots to try. Got home and pulled out the food. Onion rings had salty French fries mixed in. The bread on the melt had not been toasted at all. I have never had bad food from here but this has completely turned me off from going again. I very seldom do fast food now because there has been no consistency in quality. Guess I'll just go to the regular restaurants in the area. Onion rings were not even crunchy. Threw out $11 worth of food. Very unappetizing. If you go check your food before leaving.
Atmosphere: 3
Food: 2
Service: 5
Bk king never disappoints.
Atmosphere: 5
Food: 5
Service: 3
There not using
Atmosphere: 1
Food: 1
Service: 1
terrible experience with a manager named of Eric he refused to let me use promotional code, and then refused to give me a receipt. Extremely rude and unprofessional. It's really sad how far this location has gone downhill! Hopefully upper mangement will see my review!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food was cold and didn't taste flame broiled. Hamburger was
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Cheeseburger, Croissant Sandwich
I like the coupons. But the fries never stay warm.Parking: Not busy inside but seems like they could use help, With the drive thru as if one person is doing the work of any.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Crispy Chicken Sandwich with Cheese, Chicken Nuggets
Very bad attention to those of us who speak Spanish. At night you don't answer because you pay attention to your
Atmosphere: 1
Food: 1
Service: 1
Definitely not the Burger King experience I grew up with. Food was okay, but the workers had no personality nor customer service skills (you could tell they wanted to be anywhere but at work). Solidified going to Arby's for this
Atmosphere: 2
Food: 3
Service: 2
Typically rude GenZ-er employees devoid of personality and the ability or desire to say "thank you".Shame of customers for making them "work". Cheese burger buns were cold, like just out of the refrigerator, even with the beef patty and toppings being warm. LOTS of signage on the building and drive thru touting frozen Coke products, but "the machine is still broken". No point in trying one of the other nearby BK's, they are very likely run by the same restaurant management company that obviously puts customer satisfaction very low on the priority list.