I am so sad to write this as I Love Big Apple Bagels. This morning's visit was disturbing to say the least.While waiting to order, the man in the kitchen verbally accosted the woman working the window bc of a miscommunication about cream cheese on the bagels. He then chucked the bag of bagels onto the counter next to her with some choice words about the miscommunication.As I stood in line watching this happen, the sweet lady customer next to me awkwardly smiled and said, Happy Friday, right?THEN! This same man comes to the front counter area where the bagels cutter is located. After aggressively tossing bagels into the cutter, the counter staff who was assembling my order handed me two bags. I still had a breakfast sandwich to wait for. Totally fine. I just clarified with her that was the only missing item. From the man facing the wall, I hear, "Well good luck with that because no one is making it."I understand we're in a time where good help is hard to find. I understand some customers are impossible. We live in a world where grace and understanding are necessary to get through the day. However, the actions of this man were rude and unacceptable at best. It was my assessment though that they were outright abusive. I feel awful for the women working there and cannot say I'll return as feeling like a child in the middle of a domestic disturbance doesn't make me hungry for bagels. Ew.
Atmosphere: 1
Food: 5
Service: 3
Xanat Naranjo
Food is good. Service is inconsistent-sometimes it's really good and sometimes it's not.
Atmosphere: 4
Food: 5
Service: 4
catherine
the people who work here are always so lovely and always make us feel welcome everytime no matter what time we come by, & the variety of bagel flavours/fillings and muffins are amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel 300-380 Cal, Muffin
Karin Carlson
Bagels are okay, but hard pass on the coffee. Also, extremely slow drive-thru.
William Veach
Very friendly staff as you come through the front door. The welcoming Nebraska attitudes are in full force. First time enjoying amazing bagels . Strawberry cream cheese spread has outstanding flavor. Coffee aroma smelled inviting. Many patrons enjoying coffee in small dining room. I was a first time visitor, but definitely will be back in the near future. Sad part is only 2 Nebraska locations.
chelsea ferris
Don't order from big apple bagel. Placed an order for my wedding on Thursday and my personal attendant went to pick it up and they gave it to someone else that wasn't even my attendant. Didn't ask for a name or anything just gave away my order that I PAID FOR. And when I called the manager hung up on me. Will NEVER go here again or recommend to anyone
Service: 1
Jenni S.
bagels are great, customer service sucks! the older gentleman working the drive thru was extremely rude @ 10:45 on Oct. 7th.
Karen Books
Friendly people. Was my first time there. Nice store.
Big Apple Bagel is ALWAYS 5 Star!! From the people who greet you to the cases full of bagels and muffins! Coffee is always fresh and hot, well unless you order iced coffee, haha! This is a touch of the city in small town Nebraska!
Linda Harris
1st time here. Had a BLT on everything begal. Great ,fresh. Will differently be back!!!
Bonnie Machmueller
I was very excited with the breakfast sandwich choices. The bagels ate so fresh, crisp on the outside and a bit chewy on the inside.
Tom Diessner
Great and fast service. Coffee and Bagel Sandwich was delicious. Great place and nice, pleasant climate to visit whenever in town or nearby on the Parkway.
Michael Lachance
First-time visit terrific experience delicious bagels and cream cheese although there's no smoke salmon. The ladies working there were terrific.
I am so sad to write this as I Love Big Apple Bagels. This morning's visit was disturbing to say the least.While waiting to order, the man in the kitchen verbally accosted the woman working the window bc of a miscommunication about cream cheese on the bagels. He then chucked the bag of bagels onto the counter next to her with some choice words about the miscommunication.As I stood in line watching this happen, the sweet lady customer next to me awkwardly smiled and said, Happy Friday, right?THEN! This same man comes to the front counter area where the bagels cutter is located. After aggressively tossing bagels into the cutter, the counter staff who was assembling my order handed me two bags. I still had a breakfast sandwich to wait for. Totally fine. I just clarified with her that was the only missing item. From the man facing the wall, I hear, "Well good luck with that because no one is making it."I understand we're in a time where good help is hard to find. I understand some customers are impossible. We live in a world where grace and understanding are necessary to get through the day. However, the actions of this man were rude and unacceptable at best. It was my assessment though that they were outright abusive. I feel awful for the women working there and cannot say I'll return as feeling like a child in the middle of a domestic disturbance doesn't make me hungry for bagels. Ew.
Atmosphere: 1
Food: 5
Service: 3
Food is good. Service is inconsistent-sometimes it's really good and sometimes it's not.
Atmosphere: 4
Food: 5
Service: 4
the people who work here are always so lovely and always make us feel welcome everytime no matter what time we come by, & the variety of bagel flavours/fillings and muffins are amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel 300-380 Cal, Muffin
Bagels are okay, but hard pass on the coffee. Also, extremely slow drive-thru.
Very friendly staff as you come through the front door. The welcoming Nebraska attitudes are in full force. First time enjoying amazing bagels . Strawberry cream cheese spread has outstanding flavor. Coffee aroma smelled inviting. Many patrons enjoying coffee in small dining room. I was a first time visitor, but definitely will be back in the near future. Sad part is only 2 Nebraska locations.
Don't order from big apple bagel. Placed an order for my wedding on Thursday and my personal attendant went to pick it up and they gave it to someone else that wasn't even my attendant. Didn't ask for a name or anything just gave away my order that I PAID FOR. And when I called the manager hung up on me. Will NEVER go here again or recommend to anyone
Service: 1
bagels are great, customer service sucks! the older gentleman working the drive thru was extremely rude @ 10:45 on Oct. 7th.
Friendly people. Was my first time there. Nice store.
Perfect sandwich every time!!!
Drive Thru is way too slow!!!
Restaurantji Recommends
Big Apple Bagel is ALWAYS 5 Star!! From the people who greet you to the cases full of bagels and muffins! Coffee is always fresh and hot, well unless you order iced coffee, haha! This is a touch of the city in small town Nebraska!
1st time here. Had a BLT on everything begal. Great ,fresh. Will differently be back!!!
I was very excited with the breakfast sandwich choices. The bagels ate so fresh, crisp on the outside and a bit chewy on the inside.
Great and fast service. Coffee and Bagel Sandwich was delicious. Great place and nice, pleasant climate to visit whenever in town or nearby on the Parkway.
First-time visit terrific experience delicious bagels and cream cheese although there's no smoke salmon. The ladies working there were terrific.