The lady at the window clearly didn’t want to be there, gave us the wrong food and blamed us when the receipt said otherwise, the drinks we not made properly as
Atmosphere: 1
Food: 1
Service: 1
PH
This Taco Bell is the worst. They are always rude thru the drive thru.I ordered chicken tacos I got beef. That was fine I walked back in to get correct order and it was like “ how dare I come ask for my correct order” attitude. Then they literally had the entire drawer of money sitting in the counter along with stacks of money sitting on a tray. Manager If your missing money here is the reason why. The soft shell tacos should have just made it’s way to the hard shell bin because that’s how stale and old their were.
Atmosphere: 1
Food: 1
Service: 1
D R-S
Manager was very rude. The kiosk wouldn't take my card and she told an employee to ring me up. I explained what happened and the manager snapped at me saying I didn't need to explain and just place my order. She stood there giving me a dirty look.
Atmosphere: 2
Food: 3
Service: 1
James Rodenbough
Costumer service sucks! Most of the time I come through whoever is in the window is rude and always looks mad.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Quesadilla
Ryan Forrest
They took my money and gave me half of what I ordered, and then when I called and asked them about it, he started yelling at me like I was in the
Atmosphere: 1
Food: 1
Service: 1
Jackson McMillen
Closes early often essentially when I’m drunk and want
Atmosphere: 1
Food: 1
Service: 1
Edoh Ahonon
Excellent service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Variety Taco Party Pack
NO no
Ordered food through the kiosk while the workers stood by the drive trough talking as we waited no one else was in the store or using drive thru. I had to ask them to start my order. The picture is then finally working on it after I asked. Then they lied and said they were working on it even though we can see the kitchen! Messed up my order the chips taste terrible from the bad grease or something. The quesadilla was burnt on and didn't have everything we added the nacho cheese Gordita but we got just a normal Gordita I asked for a refund over the phone. I could barely understand the manager from my understanding is was okay for us to come back and get a refund I just had to come in. Then asked where the messed up food is or our order, even though no one asked for us to bring anything not even the receipt! I told them I didn't want the same chips or remake the food. They argued with me so I just took the remake. I live in the country so it's a a bit of a drive to the Elkhorn Taco Bell, I'm frustrated and I will not be going to that location ever again. I hope it taste better if not I'm contacting corporate!
Atmosphere: 1
Food: 1
Service: 1
Breezy S.
Ordered food through the kiosk while the workers stood by the drive trough talking as we waited no one else was in the store or using drive thru. I had to ask them to start my order. Then they lied and said they were working on it even though we can see the kitchen! Messed up my order the chips taste terrible from the bad grease or something. The quesadilla was burnt on and didn't have everything we added the nacho cheese Gordita but we got just a normal Gordita I asked for a refund over the phone. I could barely understand the manager from my understanding is was okay for us to come back and get a refund I just had to come in. Then asked where the messed up food is or our order, even though no one asked for us to bring anything not even the receipt! I told them I didn't want the same chips or remake the food. They argued with me so I just took the remake. I live in the country so it's a a bit of a drive to the Elkhorn Taco Bell, I'm frustrated and I will not be going to that location ever again. I hope it taste better if not I'm contacting corporate!
Chris Nielsen
Getting tired of typical fast food, very little meat but a lot of tortilla. Save your money and make tacos at home.
Excellent food, among the best made and best temperature for food I've had at Taco Bell. Service was polite and efficient. Will definitely
Food: 5
Service: 4
Tamra Milone
Staff was rude. Had an online order and didn’t check us in leading to long wait time.
Atmosphere: 1
Food: 4
Service: 1
Stefanie Bachmann
We went through the drive-thru on a Saturday around 8pm. We order 3 items. The gal at the window acted annoyed but was quick. They were not busy at this time, but one of our items was very poorly made. The gal at the window quickly handed the food out the window (almost thrown) and just shut the door. No, have a nice night/day, no goodbye, no thank you, no come back again. There was nothing to say the transaction was over. I understand everyone has a bad day, but my husband says this location has always had poor customer service for him.I remember getting customer service training at my younger jobs. Do they still do this?
Food: 3
Service: 1
Alex Livesay
made a pickup order and had my roommate pick it up for us, when the food got home the tacos were missing ingredients the burritos were so sloppy the insides were falling out onto the wrapper. Called the store to express my concerns on the poor quality and the manger just say, "oh that sucks" and hung up the phone. Didn't even offer an apology.
Atmosphere: 1
Food: 1
Service: 1
Donovan Winebrenner
Drive thru was very quick. The food was hot and the guy working the window at 6:15pm on 10-19-23 was very respectful and helpful! Gotta give him some props! Keep up the good work!
The lady at the window clearly didn’t want to be there, gave us the wrong food and blamed us when the receipt said otherwise, the drinks we not made properly as
Atmosphere: 1
Food: 1
Service: 1
This Taco Bell is the worst. They are always rude thru the drive thru.I ordered chicken tacos I got beef. That was fine I walked back in to get correct order and it was like “ how dare I come ask for my correct order” attitude. Then they literally had the entire drawer of money sitting in the counter along with stacks of money sitting on a tray. Manager If your missing money here is the reason why. The soft shell tacos should have just made it’s way to the hard shell bin because that’s how stale and old their were.
Atmosphere: 1
Food: 1
Service: 1
Manager was very rude. The kiosk wouldn't take my card and she told an employee to ring me up. I explained what happened and the manager snapped at me saying I didn't need to explain and just place my order. She stood there giving me a dirty look.
Atmosphere: 2
Food: 3
Service: 1
Costumer service sucks! Most of the time I come through whoever is in the window is rude and always looks mad.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Quesadilla
They took my money and gave me half of what I ordered, and then when I called and asked them about it, he started yelling at me like I was in the
Atmosphere: 1
Food: 1
Service: 1
Closes early often essentially when I’m drunk and want
Atmosphere: 1
Food: 1
Service: 1
Excellent service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Variety Taco Party Pack
Ordered food through the kiosk while the workers stood by the drive trough talking as we waited no one else was in the store or using drive thru. I had to ask them to start my order. The picture is then finally working on it after I asked. Then they lied and said they were working on it even though we can see the kitchen! Messed up my order the chips taste terrible from the bad grease or something. The quesadilla was burnt on and didn't have everything we added the nacho cheese Gordita but we got just a normal Gordita I asked for a refund over the phone. I could barely understand the manager from my understanding is was okay for us to come back and get a refund I just had to come in. Then asked where the messed up food is or our order, even though no one asked for us to bring anything not even the receipt! I told them I didn't want the same chips or remake the food. They argued with me so I just took the remake. I live in the country so it's a a bit of a drive to the Elkhorn Taco Bell, I'm frustrated and I will not be going to that location ever again. I hope it taste better if not I'm contacting corporate!
Atmosphere: 1
Food: 1
Service: 1
Ordered food through the kiosk while the workers stood by the drive trough talking as we waited no one else was in the store or using drive thru. I had to ask them to start my order. Then they lied and said they were working on it even though we can see the kitchen! Messed up my order the chips taste terrible from the bad grease or something. The quesadilla was burnt on and didn't have everything we added the nacho cheese Gordita but we got just a normal Gordita I asked for a refund over the phone. I could barely understand the manager from my understanding is was okay for us to come back and get a refund I just had to come in. Then asked where the messed up food is or our order, even though no one asked for us to bring anything not even the receipt! I told them I didn't want the same chips or remake the food. They argued with me so I just took the remake. I live in the country so it's a a bit of a drive to the Elkhorn Taco Bell, I'm frustrated and I will not be going to that location ever again. I hope it taste better if not I'm contacting corporate!
Getting tired of typical fast food, very little meat but a lot of tortilla. Save your money and make tacos at home.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Excellent food, among the best made and best temperature for food I've had at Taco Bell. Service was polite and efficient. Will definitely
Food: 5
Service: 4
Staff was rude. Had an online order and didn’t check us in leading to long wait time.
Atmosphere: 1
Food: 4
Service: 1
We went through the drive-thru on a Saturday around 8pm. We order 3 items. The gal at the window acted annoyed but was quick. They were not busy at this time, but one of our items was very poorly made. The gal at the window quickly handed the food out the window (almost thrown) and just shut the door. No, have a nice night/day, no goodbye, no thank you, no come back again. There was nothing to say the transaction was over. I understand everyone has a bad day, but my husband says this location has always had poor customer service for him.I remember getting customer service training at my younger jobs. Do they still do this?
Food: 3
Service: 1
made a pickup order and had my roommate pick it up for us, when the food got home the tacos were missing ingredients the burritos were so sloppy the insides were falling out onto the wrapper. Called the store to express my concerns on the poor quality and the manger just say, "oh that sucks" and hung up the phone. Didn't even offer an apology.
Atmosphere: 1
Food: 1
Service: 1
Drive thru was very quick. The food was hot and the guy working the window at 6:15pm on 10-19-23 was very respectful and helpful! Gotta give him some props! Keep up the good work!
Food: 4
Service: 5