Good coffee joint right inside the grocery store. Friendly cashier. Not busy, no line. Order was fast. Would like to return.
Michael Lachance
I’ve been going to the Starbucks now for about a year. The manager Brenda has always been professional and kind along with the gals that work there. And she keeps it well staffed so that even on the busiest days you can get your drink and get out of there before too long. They are personal and friendly. I have sugar restrictions, and so they made some offers with different drinks on how they could reduce the amount of sugar. I’d say they’ve got a good thing going there.
Atmosphere: 5
Food: 5
Service: 5
Willie Vicente
Had bad experience , only one person working and 6 customers , felt like I was waiting a long time and what I order didn’t taste what I asked for instead it tasted like just milk with creamer ? why be open if can’t get people order rights , if so short staffed then why be open . Causing stress on your employees for nothing
dedwardv
I stayed close to this starbucks, so I went over early to get cup of coffee. No fancy drink or food, I just ordered a cup of coffee. I waited 18 minutes to get it. I hate that I have to ewait for them to make a lot of fancy drinks when al I want is a cup of coffee. Just pour the cup and give it to me, I paid for it BEFORE I knew it wold take nearly 20 minutes to get get it!!!!!. I do not like that at most starbucks, this is a terrible problem, and this place is NO exception. I want a SIMPLE cup of COFFEE, not a work laden fancy, schmaltzy drink or food. Funny that Starbucks is a coffee shop but that takes so much time to pour a cup you may as well order the moon, for the wait time.
Katie Landgrebe
The shoulder length blonde gal that was counting change as I walked up to the counter today- didn’t feel the need to acknowledge me in that moment- or when I apologized for interrupting her task.After she put the change away she simple stared at me waiting for my order.No thank you after the fact. Not a single word not eye contact.Quite possibly the worst level of customer service I’ve encountered when ordering a cup of coffee, anywhere.Maybe she would be happier in the back stock area where customer facing interactions aren’t required?
Nancy Person
My husband and I usually go to the drive-through at the new Starbucks on 23rd ave,but because we were in Hyvee we went to the in store location. We ordered 2 large Caramel Candy Ribbon Crunch Frappuccinos. Awful. Hardly any flavor and not creamy but very 'icy'. We"ll go back to the drive through even if its inconvenient.
Annie H.
Two friends and myself went in to get some drinks. Ali and Sydnee laughed at each other as soon as they saw us and we walked in. Ali took our order and was extremely rude about it. She was constantly rolling her eyes at us. They also put so much ice in our drinks that I had three sips before it was gone. Worst customer service ever. The one on 23rd by Bdubs is so much better. The employees and managers are way nicer there too!!
Jenny Campbell
Stopped in, wanting to get a 12 cup to go box. Barista told me “no, I need a day advance notice.” A days notice, for coffee at a coffee place? I can see if I would have ordered several of them, but 1? Poor customer service. Even the customer behind me thought it was crazy. Won’t be going there again.
Daron “IofZING” Dzingle
Pricey..But it IS Starbucks so yeh
Bristol Sierra
They close at least once a week each month and no notice. Not to mention, we had over 1,500 star points and because we can never use them they went away and we got an email saying because of the pandemic, they are extending the expiration date of the points. Nope. Still went away. All the money we spend in this store and they just take our points away. If your staff keep getting Covid, perhaps just close for good.
If i could i would give 0 stars. we were overcharged for our drinks. i for sure know that two days ago at another starbucks i got a VENTI drink and two cake pops for 10 dollars so i don’t understand how two SMALL drinks added up to be more then the other one was. absolutely ridiculous
Jim McWilliams
French Roast, room for cream and a bowl of oatmeal and/or maybe an orange scone. Cookie for dessert? Ah breakfast and America's Best Coffee. The scent of fresh coffee is always intense and inviting. No overpowering smells of vanilla, nutmeg and other coffee ruinous smells. Coffee! Simply delicious coffee. That's what Starbucks is all about.
Daron Dzingle
Pricey..But it IS Starbucks so yeh
General Henry
The coffee is way lower quality than Scooters.
Kiley Frana
I ordered a large hot chocolate on Thursday October 25 and I got something that tastes like coffee and I hate coffee. Ugh!
Good coffee joint right inside the grocery store. Friendly cashier. Not busy, no line. Order was fast. Would like to return.
I’ve been going to the Starbucks now for about a year. The manager Brenda has always been professional and kind along with the gals that work there. And she keeps it well staffed so that even on the busiest days you can get your drink and get out of there before too long. They are personal and friendly. I have sugar restrictions, and so they made some offers with different drinks on how they could reduce the amount of sugar. I’d say they’ve got a good thing going there.
Atmosphere: 5
Food: 5
Service: 5
Had bad experience , only one person working and 6 customers , felt like I was waiting a long time and what I order didn’t taste what I asked for instead it tasted like just milk with creamer ? why be open if can’t get people order rights , if so short staffed then why be open . Causing stress on your employees for nothing
I stayed close to this starbucks, so I went over early to get cup of coffee. No fancy drink or food, I just ordered a cup of coffee. I waited 18 minutes to get it. I hate that I have to ewait for them to make a lot of fancy drinks when al I want is a cup of coffee. Just pour the cup and give it to me, I paid for it BEFORE I knew it wold take nearly 20 minutes to get get it!!!!!. I do not like that at most starbucks, this is a terrible problem, and this place is NO exception. I want a SIMPLE cup of COFFEE, not a work laden fancy, schmaltzy drink or food. Funny that Starbucks is a coffee shop but that takes so much time to pour a cup you may as well order the moon, for the wait time.
The shoulder length blonde gal that was counting change as I walked up to the counter today- didn’t feel the need to acknowledge me in that moment- or when I apologized for interrupting her task.After she put the change away she simple stared at me waiting for my order.No thank you after the fact. Not a single word not eye contact.Quite possibly the worst level of customer service I’ve encountered when ordering a cup of coffee, anywhere.Maybe she would be happier in the back stock area where customer facing interactions aren’t required?
My husband and I usually go to the drive-through at the new Starbucks on 23rd ave,but because we were in Hyvee we went to the in store location. We ordered 2 large Caramel Candy Ribbon Crunch Frappuccinos. Awful. Hardly any flavor and not creamy but very 'icy'. We"ll go back to the drive through even if its inconvenient.
Two friends and myself went in to get some drinks. Ali and Sydnee laughed at each other as soon as they saw us and we walked in. Ali took our order and was extremely rude about it. She was constantly rolling her eyes at us. They also put so much ice in our drinks that I had three sips before it was gone. Worst customer service ever. The one on 23rd by Bdubs is so much better. The employees and managers are way nicer there too!!
Stopped in, wanting to get a 12 cup to go box. Barista told me “no, I need a day advance notice.” A days notice, for coffee at a coffee place? I can see if I would have ordered several of them, but 1? Poor customer service. Even the customer behind me thought it was crazy. Won’t be going there again.
Pricey..But it IS Starbucks so yeh
They close at least once a week each month and no notice. Not to mention, we had over 1,500 star points and because we can never use them they went away and we got an email saying because of the pandemic, they are extending the expiration date of the points. Nope. Still went away. All the money we spend in this store and they just take our points away. If your staff keep getting Covid, perhaps just close for good.
Restaurantji Recommends
If i could i would give 0 stars. we were overcharged for our drinks. i for sure know that two days ago at another starbucks i got a VENTI drink and two cake pops for 10 dollars so i don’t understand how two SMALL drinks added up to be more then the other one was. absolutely ridiculous
French Roast, room for cream and a bowl of oatmeal and/or maybe an orange scone. Cookie for dessert? Ah breakfast and America's Best Coffee. The scent of fresh coffee is always intense and inviting. No overpowering smells of vanilla, nutmeg and other coffee ruinous smells. Coffee! Simply delicious coffee. That's what Starbucks is all about.
Pricey..But it IS Starbucks so yeh
The coffee is way lower quality than Scooters.
I ordered a large hot chocolate on Thursday October 25 and I got something that tastes like coffee and I hate coffee. Ugh!