“I want to start by saying... WOW! I stopped in for lunch today in the middle of my outreach work and the rest was super busy. I waited and watched the crew handle a long drive through line and a good amount of orders inside as well.. I was inside myself. The crew handled that rush like a champ! I've worked restaurants my whole life and if I was the boss here.. I would give them all a raise! They handled that without any hiccups, they communicated properly with each other, and with the customers.. ensuring that they were being taken care of. I haven't seen that kind of service anywhere else in Lincoln stores (not yours.. just in general at other food places). You should be very proud of the crew at West O Lincoln, Ne. They know how to handle a kitchen! Good job my friends! Good job!“
“This particular Popeyes is still in the "new stage," so maybe that's why the orders were mixed up. The food was the most delicious chicken I've ever had from any Popeyes restaurants, and the young hispanic counter girl was terrific at trying to keep up with everyone and everything. There is a drive thru, but we chose to eat inside the restaurant. 2/04/2024 around 6:30pm“
“It's Popeyes. Mobile order, waited 12 minutes for a 5pc, 2 biscuits, drink. And 2 sides. Only one in the store, 1 drive thru car. Polite staff, the wait was expected, food was fresh. Made it home with my order to find I was minus 1 breast, and 1 biscuit. No big deal. Call the store no answer. Try to dispute in app, no resolution other than $3 off my next order. No. Lol ? try again. Call the store no answer. Drive 6 miles to the store, hear the phone ringing in the background as I walk in, because I'm calling. Manager says she doesn't know where the phone is. I got my chicken, employee that helped me was nice. I explained my frustration over 1 piece of chicken. I shouldn't have had to drive back to the store for a resolution. 1 hour wasted over 1 piece of chicken. Do better popeyes. The last time I was there the nuggets were burned and terrible. I'm just done with Popeyes. I really wanted it to be better.“
“Very friendly staff and very helpful. Such a great experience in a fast food establishment. That spicy chicken sandwich is the bomb!Staff were happy and helpful, even cleared our table as we spent extra time chatting.Will return again. The staff was great!“