Arguably the best burger I’ve ever had but the fries were some of the worst I’ve ever had, they were cold and hard.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Cheeseburger
Logan Opp
Great burger my drink was a mix of root beer Dr Pepper and Pepsi wild cherry it tasted well. My fries tasted a little cold but overall great
Atmosphere: 5
Food: 4
Service: 5
Peter K
Tasty little fast food joint!TL:DRGreat, quick stop on the outskirts of Lincoln. Tasty runza, and don't sleep on the southwest chicken salad!Details:Stopped in on the way through town because my wife suggested I try Runza. (Yes, this was my first time.)They have perfected this tasty little concoction of a sandwich, and the onion rings are great!My wife got the southwest chicken, and I was a bit jealous when I tasted how good it was!Also tried their mint shake, and you should too!Overall, great meal and dessert!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Southwest Chicken Salad
Jacob Krueger
At this location, there is no such thing as fast food service. Each time I’ve been here, I have had to wait at least twenty minutes. It is a shame because this would be my preferred place to eat along West O Street. But let us face it, nothing is fast along West O.
French fries were not worth waiting for, they weren't even
Atmosphere: 2
Food: 1
Service: 3
ANIKET THOPTE
Onion rings are tasty! Nice place to dine if visiting Nebraska!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Jr Burger, Classic Runza, Southwest Chicken Salad, Frings
Fred Craigie
Continued great food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Cheeseburger
Meg J
The worker taking my order was very disrespectful, rude, and aggressive. I’m really sorry if I did something that came off as rude, I was very anxious about saying the word tarter and am awkward, but meant no bad will. I sincerely hope your day gets better and as someone who has worked in food service, it’s not worth it. ?
Service: 1
Paul Savick
I asked for a plain burger for my dogs. They gave me a patty with NO salt, spice, etc. and it was perfect for a dog! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Trevor Hinze
What a crummy runza. I was charging my car next door and decided to go get a fry while I waited. The lobby was a disaster, the snow was barely scooped and things were just generally In a shambles. While I waited for my fry I stood there listening to the kitchen staff tell stories, apparently about the weekend before. Two of them very loudly told stories of being so #$ed up that they could not even remember what happened. They went into great detail and swore repeatedly. I am not above using such language myself (even though I should) but they had not a care in the world about who might be around. Then right before I left the Pepsi guy showed up and they said oh we are glad you are here all of our fountain pop has black chunks floating in it. At that point I was extremely glad that I had not ordered a drink. I will say that when I got back to my car the fries were in fact excellent.
Great food and service. We have a large family and usually have a large order. A lot of times, things get forgotten, not here though.
Food: 5
Service: 5
Chris Erickson
Runza is a Nebraska staple. Like the variety of Runza's they offer. The low-key the burgers are good.
Atmosphere: 4
Food: 4
Service: 3
C R
Monday, Nov 13, 2023The good: The restaurant appeared clean and stocked, despite a lunchtime rush. The counter staff members were smiling, very engaging, and attentive. The Production/Fry Cooks(?) did well. Our sandwiches were hot a fresh, and as expected for the chain. We never fail, over 30+ years, to stop at a Runza whenever we're going through Nebraska.The bad: The pivotal problem was, an apparent kitchen Supervisor(?), or whatever their title, was having a personal argument/issue with a Cook, which all the customers in the lobby could overhear through the kitchen window. The argument negatively impacted at least 12 customers' experiences and orders; 17 if the drive-thru customers are included, there were 5 cars in the drive-thru at the time. The apparent Supervisor(?) was the obvious agitator, and they appeared to be a college-aged, Caucasian-looking, male-appearing individual with a 4-day dark brown stubble-beard and larger than average earrings. The argument was easily overheard by all the customers in the lobby and the topic was personal and identity-politics related. We, the customers, all exchanged looks of disbelief and disgust throughout the incident. We paid had paid for our orders, not a political debate.The Super’s belligerence manifested in all the customers' orders being severely delayed. I was watching the Cook closely at that point. I could not hear anything he said, because his voice was appropriately low for the situation. He was working at full speed, despite the supervisor’s repeated disruptions and antagonism. This Supervisor’s disruption of the Cook was making a very obviously hostile work environment for the Cook, the counter staff, and the support staff. The front counter staff resorted to making awkward small-talk and constantly watching the kitchen window. It was easy to see their hands were trembling and they were embarrassed by the argument and delays.Anyone who has repeatedly eaten at a Runza has likely come to expect their order in 10-15 minutes, 20 in a mealtime rush. Runza has well refined operations. I know I stood in front of that counter for 31 minutes waiting for my order. The other customers waited at least 30 minutes for their orders. The guy behind me volunteered that he had been there 10-minutes longer than me, and I had not asked. People were getting angry enough that they were verbally volunteering their discontent to fellow customers.Fortunately, an apparent Assistant Manager or Manager, eventually entered the kitchen, disrupted the argument, and took over. Orders started moving again.Our shakes were lukewarm sludge by the time we got our order.Won’t stop at his location again.
Atmosphere: 3
Food: 3
Service: 2
trevor p
I guess I'm just not the Runza kind. The sandwich and chili were ok, just not for me. Pleasant drive thru worker gave advice as it was my 1st visit and the window girl was sweet.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Original Runza w Mustard Swiss Mushroom Runza, Homemade Chili
Brian Feis
We ordered 2 mushroom Swiss Runzas that were barely warm, actually bordering on cool, and a bag of fries that was barely filled. I'll be avoiding this location in the future.
Arguably the best burger I’ve ever had but the fries were some of the worst I’ve ever had, they were cold and hard.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Cheeseburger
Great burger my drink was a mix of root beer Dr Pepper and Pepsi wild cherry it tasted well. My fries tasted a little cold but overall great
Atmosphere: 5
Food: 4
Service: 5
Tasty little fast food joint!TL:DRGreat, quick stop on the outskirts of Lincoln. Tasty runza, and don't sleep on the southwest chicken salad!Details:Stopped in on the way through town because my wife suggested I try Runza. (Yes, this was my first time.)They have perfected this tasty little concoction of a sandwich, and the onion rings are great!My wife got the southwest chicken, and I was a bit jealous when I tasted how good it was!Also tried their mint shake, and you should too!Overall, great meal and dessert!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Southwest Chicken Salad
At this location, there is no such thing as fast food service. Each time I’ve been here, I have had to wait at least twenty minutes. It is a shame because this would be my preferred place to eat along West O Street. But let us face it, nothing is fast along West O.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Classic Runza, Hamburger, Cheeseburger
French fries were not worth waiting for, they weren't even
Atmosphere: 2
Food: 1
Service: 3
Onion rings are tasty! Nice place to dine if visiting Nebraska!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Jr Burger, Classic Runza, Southwest Chicken Salad, Frings
Continued great food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Cheeseburger
The worker taking my order was very disrespectful, rude, and aggressive. I’m really sorry if I did something that came off as rude, I was very anxious about saying the word tarter and am awkward, but meant no bad will. I sincerely hope your day gets better and as someone who has worked in food service, it’s not worth it. ?
Service: 1
I asked for a plain burger for my dogs. They gave me a patty with NO salt, spice, etc. and it was perfect for a dog! Thank you!
Atmosphere: 5
Food: 5
Service: 5
What a crummy runza. I was charging my car next door and decided to go get a fry while I waited. The lobby was a disaster, the snow was barely scooped and things were just generally In a shambles. While I waited for my fry I stood there listening to the kitchen staff tell stories, apparently about the weekend before. Two of them very loudly told stories of being so #$ed up that they could not even remember what happened. They went into great detail and swore repeatedly. I am not above using such language myself (even though I should) but they had not a care in the world about who might be around. Then right before I left the Pepsi guy showed up and they said oh we are glad you are here all of our fountain pop has black chunks floating in it. At that point I was extremely glad that I had not ordered a drink. I will say that when I got back to my car the fries were in fact excellent.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Great food and service. We have a large family and usually have a large order. A lot of times, things get forgotten, not here though.
Food: 5
Service: 5
Runza is a Nebraska staple. Like the variety of Runza's they offer. The low-key the burgers are good.
Atmosphere: 4
Food: 4
Service: 3
Monday, Nov 13, 2023The good: The restaurant appeared clean and stocked, despite a lunchtime rush. The counter staff members were smiling, very engaging, and attentive. The Production/Fry Cooks(?) did well. Our sandwiches were hot a fresh, and as expected for the chain. We never fail, over 30+ years, to stop at a Runza whenever we're going through Nebraska.The bad: The pivotal problem was, an apparent kitchen Supervisor(?), or whatever their title, was having a personal argument/issue with a Cook, which all the customers in the lobby could overhear through the kitchen window. The argument negatively impacted at least 12 customers' experiences and orders; 17 if the drive-thru customers are included, there were 5 cars in the drive-thru at the time. The apparent Supervisor(?) was the obvious agitator, and they appeared to be a college-aged, Caucasian-looking, male-appearing individual with a 4-day dark brown stubble-beard and larger than average earrings. The argument was easily overheard by all the customers in the lobby and the topic was personal and identity-politics related. We, the customers, all exchanged looks of disbelief and disgust throughout the incident. We paid had paid for our orders, not a political debate.The Super’s belligerence manifested in all the customers' orders being severely delayed. I was watching the Cook closely at that point. I could not hear anything he said, because his voice was appropriately low for the situation. He was working at full speed, despite the supervisor’s repeated disruptions and antagonism. This Supervisor’s disruption of the Cook was making a very obviously hostile work environment for the Cook, the counter staff, and the support staff. The front counter staff resorted to making awkward small-talk and constantly watching the kitchen window. It was easy to see their hands were trembling and they were embarrassed by the argument and delays.Anyone who has repeatedly eaten at a Runza has likely come to expect their order in 10-15 minutes, 20 in a mealtime rush. Runza has well refined operations. I know I stood in front of that counter for 31 minutes waiting for my order. The other customers waited at least 30 minutes for their orders. The guy behind me volunteered that he had been there 10-minutes longer than me, and I had not asked. People were getting angry enough that they were verbally volunteering their discontent to fellow customers.Fortunately, an apparent Assistant Manager or Manager, eventually entered the kitchen, disrupted the argument, and took over. Orders started moving again.Our shakes were lukewarm sludge by the time we got our order.Won’t stop at his location again.
Atmosphere: 3
Food: 3
Service: 2
I guess I'm just not the Runza kind. The sandwich and chili were ok, just not for me. Pleasant drive thru worker gave advice as it was my 1st visit and the window girl was sweet.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Original Runza w Mustard Swiss Mushroom Runza, Homemade Chili
We ordered 2 mushroom Swiss Runzas that were barely warm, actually bordering on cool, and a bag of fries that was barely filled. I'll be avoiding this location in the future.
Atmosphere: 4
Food: 2
Service: 4