McDonald's

3211 S Newberry Rd, North Platte
(308) 534-1733

Recent Reviews

Chris Hinkley

It's good service as long as they're not busy

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Double Quarter Pounder with Cheese

Sonia Wilson-Crandall

The service and food here is terrible at this McDonald's location. Burgers were just thrown together and the fries were cold. Never again!!

Atmosphere: 1

Food: 1

Service: 1

Jana Taylor

Many Mcdonalds could learn about customer service from this location. We stayed at the adjacent truck plaza for a quick sleep so grabbed a soft drink at 10:30pm and then breakfast at 5:00am. Staff on both shifts were so friendly and efficient!

Atmosphere: 5

Food: 5

Service: 5

Hannah Mottola

The food was hot and fresh, the macchiato I ordered was trash. Took one sip and threw it out. The customer service was pretty bad even for McDonald’s. 3/5 for good food.

Atmosphere: 3

Food: 3

Service: 1

Alex

During a trucking road trip with my husband, we stopped at this McDonald’s where we were warmly welcomed by a delightful employee named Stacy. She kindly offered assistance with ordering through the kiosk. As someone who is particular about my Filet-O-Fish, I requested that Stacy ensure it was cooked fresh and well done. While waiting, I observed her friendly interactions with every customer, offering assistance and wearing a constant smile. Stacy's exceptional customer service and kindness were evident. My meal turned out perfectly cooked and fresh, thanks to her attention. I am grateful for Stacy's sweetness and believe McDonald's would benefit from having more employees like her. She is truly a superstar!

Atmosphere: 5

Food: 5

Service: 5

Honest Joe Reviews

They're getting to where they no longer have menu boards or cashiers, you have to order ahead via the app or from the kiosk inside, except for the drive thru

Atmosphere: 3

Food: 3

Service: 3

tim lewis

Very friendly staff

Atmosphere: 5

Food: 5

Service: 5

Adam Todd

Whenever I go inside, I expect to be able to order from a real person not to have to use A machine to order it’s not my job to use that machine just to get my food. It should have an employee behind the cash register with the menu signs up on the wall, especially at the prices of their charge. It’s pretty bad that a large sweet tea and a double cheeseburger and a fry. It’s almost 20 bucks and I can’t even seem to have a real person working the counter that’s sad

Atmosphere: 1

Food: 1

Service: 1

KD Antonacci (DeNacho)

Sweet tea and ketchup dispensers all empty. Counters and tables were filthy. Garbage bins were full. They were steady busy but upkeep needs to be a priority as well

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Chicken Mcnuggets, Double Quarter Pounder with Cheese

Ɖăƞi Grr

Took them 25min to warm up 2 pies

Paul Lockard

Place was busy, but food was delivered quickly and hot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Quarter Pounder with Cheese, Hamburger, Big Mac

Escrow Escobar

Worst ever. I was standing there for almost 30 minutes and the guys just looked st me and ignoring me. So I just walked

Service: 1

Eric Welch

Easy to order by app and better deals. Took longer to order on app than to get food once at location, everything good to go as ordered.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Egg Mcmuffin, Sausage Biscuit, Mcmuffin

Chris Merillat

If I could rate it lower I would. You can keep your kiosks and your debit card pay. Let's be honest your food isn't that great, your customer service arguably worse. You built your empire on convenance. Luckily Subway still understands the concept of customer service. Anyway, I won't stop again.

Atmosphere: 1

Food: 1

Service: 1

Erik Rowe

Typical McDonald's no cashier all done by kiosk. But wasn't very long girl came out and did it for me.

Atmosphere: 5

Food: 3

Service: 5

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