Dairy Queen Grill & Chill

17101 Lakeside Hills Plaza, Omaha
(402) 333-0962

Recent Reviews

elise tayles

the workers there are nice but the guy that does the drive thru orders is so rude idk how he isn’t fired yet to be honest. like if u hate your job so much you have to be rude to other customers then just quit.

Atmosphere: 2

Food: 3

Service: 1

JackAttack

Ice-cream is good, although it is understaffed. One time, there was only 1 employee.Kid-friendliness: Serves ice-cream! ??

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Brownie Oreo Sundae

Greg Goll

DQ ice cream is the

Atmosphere: 2

Food: 5

Service: 5

Kaycee Carlson

For being super short staffed they were very friendly and quick!

Atmosphere: 5

Food: 5

Service: 5

grace Potmesil

Had a small online order and the lady working the window offered us a drink while we wait which was really nice of her. And a different worker gave us our food and made our sides a large because of our wait. We didn’t wait longer than 3 minutes. Service was incredible and they went above and beyond every interaction at my

Atmosphere: 5

Food: 5

Service: 5

R H

We took the kids there for birthday Ice cream and it was good. Friendly staff and service was great!

Atmosphere: 5

Food: 5

Service: 5

Kim Meyer

The best ice cream cake ever! ???

Atmosphere: 5

Food: 5

Service: 5

t3rRyan

Filthy and disgusting.. look elsewhere if you're serious about getting clean food. The place smelled of foul odor and seemed like it hadn't been cleaned for.. who knows how long. The staff was indifferent to customers.. How this place is still in business is beyond me. Never going back.

Atmosphere: 1

Food: 1

Service: 1

Jess H.

I felt so bad for the kids working tonight. There were a total of 3 employees for a Saturday night. One in the back and two up front. And you could tell they were all working hard but they were understaffed and way too busy. Orders were coming out but no one knew whose orders they were. Took a while for them to take our orders and even longer to get our food. Absolutely felt bad for them.

Миша Б.

Service was slow and unprofessional, and their drive thru window was filthy... And I never got my darn blizzard

Rick Spotanski

Food was excellent. Placed was slammed. Waited 15 min to order. Lobby was a mess. Behind the counter was gross. The workers kept going to their credit. 2 more people working would have made this a 5 star outing. I applaud those workers for giving their best effort.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Oreo Mocha Fudge Blizzard, Brownie Oreo Sundae

Lori Havens

It was filthy and disgusting. Went inside to buy an ice cream cake for my son’s birthday. When I walked in, 3 employees were sitting in the customer area doing NOTHING. I asked them to please write “happy birthday” on the cake. The man at the counter informed me “no one could do that for me.”Ok… I then noticed banana peels all over the counter and food all over all the floors. Place smelled like a barn. I’ll never go back.

Atmosphere: 1

Food: 2

Service: 1

Jenna Jones

The ice cream is usually good, but I would not recommend getting a sundae or dip cone, especially in the drive-through. I keep trying to give this place another chance, but what I believe happens is that they immediately make the sundae or dip cone right after I make the order because it’s fast and easy. After waiting in line for a few minutes(or much longer bequest this place is SLOW), I get my dip cone/sundae, and it is completely melted underneath the hard shell of the dip cone, or in the enclosed case of the Sunday. The second, I lick the dip cone, or open the sundae lid, all the melted the ice cream comes spilling out and it’s a disastrous mess. It makes absolutely no sense, it’s always a mess, and the last time I got a sundae, there was so much ice cream in the sundae container that I literally had two strawberries, and no sauce because there was no room. Common sense would tell you to make something like this very last because it will melt, but unfortunately that does not come to the mind of the employees.

Food: 1

Gladys Demson

The manager and district manager was absolutely great made our experience enjoy full took care of the customers very well even being shorthanded I 100 percent recommended this dairy queen.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Summer Berry Cheesecake Blizzard, Banana Split, French Fries, Brownie Oreo Sundae

james grimsley

Great staff. Very polite. Restaurant looked very clean.Wheelchair accessibility: Very accessible for anyone.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Burger with Fries and Onion Rings, Brownie Oreo Sundae

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