McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
10777 Q St, Omaha
(402) 592-5100
Customers' Favorites
McDonald's Reviews
The problem I have with this location is the AI drive thru. It's absolutley awful. I never applies discounts or deals, so I constantly have to correct it. Even then, it is never correct. It just can't understand basic human speech inflections. More often than not, it's not correct. Employees are losing valuable customer service experience using AI to do their job for them. Get employees to take orders.
Went thru drive thru, and they use automated ordering. Hated it. Wanted to make a change and couldn't get it to understand me. Finally got a person and food. Got to the ballfield and was missing a sandwich. Bad experience.
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
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It’s getting sad when can’t take order was told lunch didn’t start for 1 minute obviously they don’t care about customer satisfaction will never do business with Mac d ever again??