Potbelly

2056 N 117th Ave Suite A-1, Omaha
(402) 916-4513

Recent Reviews

Jay Lewis

Good sandwiches. Always friendly staff.

Madelynn Ellis

I go here alot for dinner when I am busy running errands and this place is always good. The staff is super nice they will ask you about your day and always get you your food quickly!

Atmosphere: 5

Food: 5

Service: 5

Travis Nastase

Says they're open on Sunday till 9pm on Google maps. Showed up, and the door said open till 4pm. Maybe stay updated with your schedule. Very inconvenient.

Tyler Mayberry

My wife and I decided we were hungry for a toasted sub, specifically, and wanted to try a new place. We both ordered the Turkey Avocado. Upon sitting down to eat, we discovered that neither sandwich had Avocado-- a premium topping that would otherwise require a surcharge, conveniently forgotten. Furthermore, when at the counter, my wife ordered a drink, and since we both drink the same type of soda and they're $2 extra, we typically share a 20oz fountain drink and it's plenty for us... but the guy at the counter was a bit overzealous when I said "no thank you" to a drink of my own, and kept grilling me like "Ummm... ok? Sure you don't want a water?" After two more rounds of "no thank you" being unacceptable to him, I finally admitted that we're sharing a soda, and he straight up said "No, you can't do that!" After a short argument, wherein we promised we wouldn't refill because 10oz of soda each is plenty, he finally relented and gave us the cup after I asked just how he planned on enforcing this policy. I'm just flabbergasted... are you the franchise owner? Will you get a bonus if you save the company a few pennies? I understand the reasoning, but it's just asinine, not to mention rude... $2 for a fountain soda that costs ten cents... we didn't refill our cup, but only because the guy wasn't behind the counter when we were on our way out, so I couldn't "salute" him in the process. We were prepared to walk out the door with our subs already made for us... which would have been more wasteful to the company? Jerk...

Atmosphere: 2

Food: 3

Service: 1

Jim Thieman

I have been getting the skinny sandwich with double meat. Pizza Melt and Mama's meatball are delicious. Good food at a fair price.

Atmosphere: 5

Food: 5

Service: 5

Ray Gering

Had our first experience recently and it was fantastic! Food was great, service was friendly and engaging and the store was clean and had a nice feel to it. Tried the steak sandwich and soup, neither of which felt/tasted like fast casual. Will definitely be back!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Zapp's Voodoo Heat Chips, Roast Beef

Larry Marinovic

Hadn't visited for quite a while. Sandwiches were toasty and tasty and love the bread they use. The soup was full of ingredients and served piping hot! Plan to come back more frequently this winter.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Pot Pie Soup, Chicken Club, Italian

Rachel Brenner

I'm new to the area and previously had Potbelly's delicious sandwiches back home. I've become a "Regular" if you will at this location, ordering a few times a week for lunch. I could go on and on about their delicious hot peppers and the crispy bread, but I'm writing this review mainly because of the crew that works at this location. This team is absolutely amazing. Each and every time I come in, I'm greeted with, at minimum, a friendly Hello! Or How are ya? by multiple people. And when I leave, they wish me well. They've gone out of their way multiple times to help me find coupons or perks on the app. Bottom line? I could order delivery every time I get a sandwich, but I don't cause of the warmth and authentic interaction I have with this team. You will not be disappointed- by the crew OR their food!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Breast Sandwich

Trina Markland

I came in today for the first time ever. It's a sandwich shop, so it's not hard to figure out, but, man, the three gentlemen working were so friendly and so helpful. Some of the best customer service I have had at a restaurant! The food was great too!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Italian

Roy Smith

Update: still delicious!Delicious sandwiches!

Atmosphere: 5

Food: 5

Service: 5

twenty six

Staff is the best it’s ever beenStore’s finally cleanPeppers and produce were freshTurkey was freshVery happy how far this location has come after so longTook a long time to get it rightGreat job to everyone involved getting it rightThank you for the memories

Atmosphere: 5

Food: 5

Service: 5

Sue Jonsson

Today was my first time here and was referred by a friend. As I was eating my sandwich I bet into something very hard and thought I broke my tooth. Pulled it out of my mouth and it look like a piece of petrified wood. I’ve tried banging it on the table to break it, and it would not break, it had no smell to it. It was square shaped. I took it up to the lady in a napkin and told her what happened and a little bit later while I was finishing my lunch, she just says oh it was just a piece of bacon. Well, it was a petrified piece of bacon because it was hard as a rock. Did not ask if I was OK nothing. Three hours later it still hurts where I bit down on that piece of petrified bacon.

Atmosphere: 4

Food: 3

Service: 4

Duane Gonka

Food prep was quick.real fresh taste.lots of options

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Club

chiquita c

This place is great all around! My food is always good and fresh and the staff is always professional and welcoming.

Atmosphere: 5

Food: 4

Service: 5

Kayla Brown

All the employees at this location have been Amazing! The first time I came and everytime after the customer service is consistently great and if there's an issue they have been great woth resolving it. This is now one my regular spots because of the great service they give every time!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Pot Pie Soup, Chicken Club, Dream Bar

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