Sonic Drive-In

14598 W Maple Rd, Omaha
(402) 431-1593

Recent Reviews

Deloris

Went on 4/10/24 @ 2:10 Pm. Only ordered a slushy. This location are a den of thieves. The girl did not give me my change nor receipt. I guess she thought she was entitled to a tip. It's your job making food if you did something worthwhile of a tip I'm very generous. Stop stealing from the public

Atmosphere: 1

Service: 1

Maezie Teesdale

Ella is a wonderful employee definitely deserves recognition

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries

Michael Curd

They ran out of ice cream and I was looking forward to an Oreo master blaster all day.

Atmosphere: 1

Food: 1

Service: 1

Marvin Enrique Garcia

Excellent ?

Atmosphere: 5

Food: 5

Service: 5

Heather ModdedTwitch666 Futrell

Usually absolutely amazing but tonight the service was rude as hell the frys were hard old and cold and the slushy was just mostly ice no flavor or anything else definitely not coming back anytime soon

Kevin Knowles

Good was fine, it was Sonic qualityThe service was horrible though, the worker at the drive thru window didn’t say anything to me. No greeting no nothing. Handed me my drinks, still hasn’t said a word. Handed me my food, again said zero words and closed the window. TERRIBLE. If you’re going to have an attitude don’t work food service and definitely don’t work the position that talks to customers.

Atmosphere: 1

Food: 3

Service: 1

Morgan F.

There is always something wrong with my order every time I go to this location. Expecially if I come to this location at night the staff always is blaring music and are rude. I ordered two different burgers and got two entirely different burgers from what I ordered. And the food is not the same as it used to to be

Nicole Johnson

Waited in line at least 30 minutes for a chocolate banana shake. They didn’t blend it so all the chocolate sauce was at the bottom. Tried to use the straw to mix it up and the straw punctured through the bottom of the styrofoam cup. Chocolate sauce started pouring out the bottom all over me, my car, and the inside of my purse. Awesome.

Food: 1

Service: 1

Franky Curt-Mack

Hello my name is Frank I know I’m just another review but I hope this review really means something so I’m going to just say it.A work environment isn’t meant to be perfectly good but very consistent, so if the customer is coming for a Benihana experience or an ocean prime experience and wants the Benihana or ocean prime experience please go pay for Benihana or ocean prime. This is simply a sonic, not a restaurant that sells A5 Wagyu and the top rated seafood. If you’re complaining about the wait time then find your time else where it’s simple ask for the refund move along. The food at sonic is easily cooked in your kitchen. But enough of me ranting I have a buddy there a light skinned brother name Cameron we went to school together from the 1st grade till our JR year of highschool a really cool laid back hilarious brother at that… I came through yesterday to grab a few things for my birthday figure I’d go treat myself since I’m back in town. When I got there the brother was running like crazy to get these people food out to them. He told me “5 days a week I’m here 40+ hours another day another dollar to make you smile” THATS GOOD WORK ETHIC A SMILE ON THE FACE WITH SOME CONSISTENCY TO SHOW YOUR ALWAYS READY TO MAKE ANOTHER PERSONS DAY.The one less star is for customers and how they treat these workers GIVE THEM A RAISE! THEY DESERVE IT!!!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Hand-Mixed Master Shakes, Burger, Mozzarella Sticks

annemarie harp

This .. y far is the best Sonic in town. I go there like twice a week ...when I get off work at 7 am ...always the same friendly guy working.. and it never takes um to long to fix my Burger n Cherry Slushy Float.?⭐⭐⭐⭐Wheelchair accessibility: Well I I really only said this because because they're truly only outside it's a drive-thru so there's plenty of room for a wheelchair

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Burger, Double Cheeseburger, Hot Fudge, Mozzarella Sticks

Chaii Xaneski

Thank you for my five piece tender meal that consisted of 8 tater tots, 5 chicken nugget looking tenders, black spongy bread, and 2 random onion rings. Never coming back to this location.

Atmosphere: 1

Food: 2

Service: 3

DontHitChino

i paid $25 just to sit in their stalls for 30min just to watch everyone around us get their things even tho i ordered ahead of time and i never got my food. i either want a refund or the things i paid for.

Atmosphere: 1

Service: 1

Hayden Bradley

Arrived at 755pm to order food there was one other car parked in the stalls, ordered my food as soon as I pulled in. I proceeded to watch 7 cars pull in get their food and leave over the next 20 minutes. My order disappeared off the screen so I pressed the button to see where my food was. They then told me it would be right out, 15 more minutes and 3 cars came and went before I got my food. No explanation and no apology.

Atmosphere: 1

Food: 3

Service: 1

Drew P.

The Oreo Cheesecake malt tasted like a sour cream slushy... or maybe a cottage cheese malt. It was so bad I wouldn't feed it to my dog.

Veronica Trujillo

I decided to use the Sonic app to place an order ahead of time. When I parked I provided the stall number and i was impressed how my name came up and shared the status of my order. Status read "on its way". I waited for about 10 minutes and decided to call. I was disappointed my order was not found. It was probably bagged and forgotten. My experience was not the greatest and my food was cold. The new buffalo chicken dip bites werent anything to brag about. They were dry and not anything as being advertised. It could have been because my food sat. I understand mistakes happen. Sonic should provide additional customer service training so that their manager or supervisor has the ability to offer coupons or rebate or some type of gesture for their mistake to customers. Customer Service goes a long way!

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Double Cheeseburger, Tots, Fries, Sonic Blast, Onion Rings

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