Always a great experience here with Logan and the team! They always pump out the orders as quick as possible to the letter go team lol!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Handcrafted Frojoe
roz Er
Update: I spoke with Ciara from corporate about the situation. She was prompt, professional and kind when it came to rectifying the situation. I appreciate her help in addressing the issue. Thank you again!I stopped by in the morning drive thru on my way to work. I had a coupon for a $3 Maine Maple Cold Brew. The barista told me to hold on a second and I assume took the coupon to show to her manager. She came back and said this coupon was only for the Manchester location.As you can see in the picture, the fine print is blurry and hardly legible. From a customer’s perspective, I had no way of knowing this. I felt that Aroma Joe’s Concord should have understood this and honored the coupon without a second thought. The fact that they did not was disappointing and put a damper on my morning. I did not have the opportunity to speak with a manager about the matter because I needed to go to work.
Mike Gallagher
This was the first time my wife and I had ever tried any this brand of coffee on our road trip and were very satisfied with the coffee and breakfast items we ordered. The variety of flavors they offer on hot coffee was different and the ones we tried were delicious. Good enough that we stopped again the following day for breakfast again. We tried The Nutty Bar and Sticky Bunz hot flavored coffee and both were tasty and not over sweet. The hashbrowns are a must.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwiches
Jack Swagger
This place is so bad overall. They mess up my order everytime. Everytime I go in there the place is dirty. This is not how I would run an aromas.
Atmosphere: 2
Food: 2
Service: 1
Ryan Aquilina
Today was time number four in recent months where I’ve been stuck so long in the drive-thru that I left the second I was able to get out. Today was the record: 13 minutes. If they’re going to take that long, then they should also have a logistically better drive-through so that people can leave if they can’t wait. I love aroma Joe’s, but it should not take over 30 minutes out of my workday just to go get a coffee five minutes down the road.
Atmosphere: 4
Food: 4
Service: 1
Celeste M
Staff was very helpful with my app, and they all seemed to be enjoying themselves working together. I like that!
Atmosphere: 5
Food: 5
Service: 5
Ben Vollmer
Great little coffee shop. Good coffee and baked goods.
Atmosphere: 5
Food: 5
Service: 5
Chelsea Candiano
Have given me the wrong drink three times in a row. They remade my drink again and whatever they gave me was not close to what I ordered.
Zoe Martel
Great service and friendly staff every time. The food is tasty and the coffee is fresh and delicious.
great place for coffee drinks. Nice and friendly waitstaff.
Alyssa Soucy
I understand places are short staffed but I try to go in at 6 when it says they are open but they are never open. Have the hours changed or is no one wanting to work?
MJ
I have always been a big fan of AJ’s. This location is great with a friendly staff. I find the drive through moves quickly even when busy. Thanks for making my mornings enjoyable!
Briah Parchment
Normally when I drive through this place in the morning before work it's good! The drive-thru lines can get a little long but the place has a small staff and so it really depends on when you show up. Menu items are good as well.Their 12 Days of Giving event during December could be improved though. The BOGO up to 24oz holiday drink reward wouldn't work for me despite clearly having it listed on the app for me, which the staff saw. Staff was mostly understanding about this and still gave me the deal, though the drinks weren't the same size and the dark-haired girl with the nose ring definitely had an attitude about it when handing them off to me. >:/
Ben Guthrie
So I have been coming here religiously daily spending $7.16 up to 20 bucks per day. The staff has always been great, however once the girls learn the drinks and menu and start to be efficient they end up leaving and going to college or a different career path. Recently I had a special on my app that said maple Mondays ($2.00 for a latte choice of two different ones) I don't really drink these but for 2 bucks because I have the app I thought let's get one! After ordering I saw they charged me full price for a drink I really didn't want, just ordered it because I was a valued member and could get it for 2 bucks. All the fine print, details and disclaimers on the app were followed. The young lady had a hard time pulling it up on her app so said I had to pay full price, after arguing for a solid 5 minutes and holding up about 6 cars behind me I said it's fine just cancel my entire order and I will not be back here and I'd like to talk to a manager later today! All you have to do is plug in 2 dollars for my drink and figure out your app problems later. But no I was being told it's not valid 3vwn though I kept saying it is valid every single detail on my app says it is valid. Needless to say I got my drink for the special price after a long time having to argue and cause somewhat a scene for it. It was not the money as I have given multiple employees who when their last day there going off to college who have been pleasant, quick and efficient for me for months of getting to know them there l have given them $100 tip! I hate to have to leave this review but it needs to be addressed as service has become slower and slower at this location, I understand help is hard to find with our current economic situation but good attitudes in the customer service fields should be a no brainer.
Quick service and i love the ice tea!
Atmosphere: 5
Food: 5
Service: 5
Always a great experience here with Logan and the team! They always pump out the orders as quick as possible to the letter go team lol!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Handcrafted Frojoe
Update: I spoke with Ciara from corporate about the situation. She was prompt, professional and kind when it came to rectifying the situation. I appreciate her help in addressing the issue. Thank you again!I stopped by in the morning drive thru on my way to work. I had a coupon for a $3 Maine Maple Cold Brew. The barista told me to hold on a second and I assume took the coupon to show to her manager. She came back and said this coupon was only for the Manchester location.As you can see in the picture, the fine print is blurry and hardly legible. From a customer’s perspective, I had no way of knowing this. I felt that Aroma Joe’s Concord should have understood this and honored the coupon without a second thought. The fact that they did not was disappointing and put a damper on my morning. I did not have the opportunity to speak with a manager about the matter because I needed to go to work.
This was the first time my wife and I had ever tried any this brand of coffee on our road trip and were very satisfied with the coffee and breakfast items we ordered. The variety of flavors they offer on hot coffee was different and the ones we tried were delicious. Good enough that we stopped again the following day for breakfast again. We tried The Nutty Bar and Sticky Bunz hot flavored coffee and both were tasty and not over sweet. The hashbrowns are a must.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwiches
This place is so bad overall. They mess up my order everytime. Everytime I go in there the place is dirty. This is not how I would run an aromas.
Atmosphere: 2
Food: 2
Service: 1
Today was time number four in recent months where I’ve been stuck so long in the drive-thru that I left the second I was able to get out. Today was the record: 13 minutes. If they’re going to take that long, then they should also have a logistically better drive-through so that people can leave if they can’t wait. I love aroma Joe’s, but it should not take over 30 minutes out of my workday just to go get a coffee five minutes down the road.
Atmosphere: 4
Food: 4
Service: 1
Staff was very helpful with my app, and they all seemed to be enjoying themselves working together. I like that!
Atmosphere: 5
Food: 5
Service: 5
Great little coffee shop. Good coffee and baked goods.
Atmosphere: 5
Food: 5
Service: 5
Have given me the wrong drink three times in a row. They remade my drink again and whatever they gave me was not close to what I ordered.
Great service and friendly staff every time. The food is tasty and the coffee is fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
great place for coffee drinks. Nice and friendly waitstaff.
I understand places are short staffed but I try to go in at 6 when it says they are open but they are never open. Have the hours changed or is no one wanting to work?
I have always been a big fan of AJ’s. This location is great with a friendly staff. I find the drive through moves quickly even when busy. Thanks for making my mornings enjoyable!
Normally when I drive through this place in the morning before work it's good! The drive-thru lines can get a little long but the place has a small staff and so it really depends on when you show up. Menu items are good as well.Their 12 Days of Giving event during December could be improved though. The BOGO up to 24oz holiday drink reward wouldn't work for me despite clearly having it listed on the app for me, which the staff saw. Staff was mostly understanding about this and still gave me the deal, though the drinks weren't the same size and the dark-haired girl with the nose ring definitely had an attitude about it when handing them off to me. >:/
So I have been coming here religiously daily spending $7.16 up to 20 bucks per day. The staff has always been great, however once the girls learn the drinks and menu and start to be efficient they end up leaving and going to college or a different career path. Recently I had a special on my app that said maple Mondays ($2.00 for a latte choice of two different ones) I don't really drink these but for 2 bucks because I have the app I thought let's get one! After ordering I saw they charged me full price for a drink I really didn't want, just ordered it because I was a valued member and could get it for 2 bucks. All the fine print, details and disclaimers on the app were followed. The young lady had a hard time pulling it up on her app so said I had to pay full price, after arguing for a solid 5 minutes and holding up about 6 cars behind me I said it's fine just cancel my entire order and I will not be back here and I'd like to talk to a manager later today! All you have to do is plug in 2 dollars for my drink and figure out your app problems later. But no I was being told it's not valid 3vwn though I kept saying it is valid every single detail on my app says it is valid. Needless to say I got my drink for the special price after a long time having to argue and cause somewhat a scene for it. It was not the money as I have given multiple employees who when their last day there going off to college who have been pleasant, quick and efficient for me for months of getting to know them there l have given them $100 tip! I hate to have to leave this review but it needs to be addressed as service has become slower and slower at this location, I understand help is hard to find with our current economic situation but good attitudes in the customer service fields should be a no brainer.