Food took for ever. Baked potato was cool and hard as a rock. No butter, sour cream salt or pepper offered. E finally asked for butter and pepper. When we got the pepper it had to be passed around most of the bar by customers since no one was offered anything. Bartender was more interested in labeling things behind the bar than actually serving anyone. Never offered dessert was just given the bill which I had to tell him to take the potato off because it was not edible. Never say a manager or any employee who liked they gave a cap to be there or actually give mediocre service. Have dined here many times since the day out opened and over the past year everything about this place has crashed. Be a very long time before we go back
Doug Curtis
My wife and I had our anniversary dinner here, our waitress Amy, was amazing, 5 stars on her all the way,we had a wonderful time, the only reason I gave 4 Star instead of 5 was we ordered our steaks medium well and both were rare but overall a great experience and will definitely be back...
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Brussels Sprouts w Bacon
Marika Yakubovich
Never disappoints. We had a large group of 7 people, food was served fast, compared to other places. The atmosphere is very nice, a little loud due to Friday night, but still very pleasant. The server was excellent. I ordered a protein style burger, no bun, which was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Camnor 4
We were staying at the Hotel Concord making this restaurant a convenient place for us. All the staff was nice and polite. We sat in the lounge area. I wasn’t sure what type of wine I wanted so the bartender let me sample it beforehand, which was nice. We weren’t extremely hungry so we ordered a few appetizers and they were great. The orange chicken was so tender! I had a greenless Greek salad, and if we weren’t leaving the next day, I would’ve taken it home. My husband ordered the wedge salad that I of course sampled and I liked that too. If I’m ever in the area I’d go there again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wedge Salad
Raymond Moniz
Such a waste of time. Filet was so dry I thought it was jerky. Served COLD Malbec. Go elsewhere.
Atmosphere: 3
Food: 1
Service: 3
Robert J Shannon Jr
Has turned into a mess. The showy wine cooler is broken as well as having a shattered glass slider door. The once impressive liquor wall is silly and broken as well. At times they have music from the bar area competing with dinner music in the dining area. What was once a promising addition to beautiful Concord is now a black
Atmosphere: 3
Food: 2
Service: 3
Dianne Maguire
I was staying at Lake Opechee Inn and Spa with a friend for the weekend, O’s Steakhouse had good reviews, the food was great, but the service is lacking in professionalism. Our first night dining here we were impressed until we were asked to move our table mid-dinner to accommodate a larger party. We obliged and the host tried to make things right by giving us complimentary desserts. This was a nice touch, and we figured a one off experience. We gave them the benefit of the doubt and came back our second night for drinks and apps. Upon settling the tab and getting ready to move over to the bar for a night cap, we quickly ran into some fairly serious issues. Our waitress had charged us the wrong bill and was trying to fix that while we were moving over, and we had already paid. Once again we agreed to do the right thing to accommodate this restaurant. I’m not a fan of giving my card back over to resolve a $10 difference though, the mistake was not ours and should’ve been resolved by the establishment. Canceling authorizations and recharging can take a few days to resolve and again isn’t fair to the customer. Even so, we figured these indiscretions were fairly minor until we got to the bar tonight. We were told the actual bar seats were first come first serve, so we waited for 2 to open up and sat down. We were then rudely told there was a waitlist for the bar seating which, quite frankly, I’ve never heard of in my life. At this point, frustrated by the lack of respect for their own customers let alone hotel patrons, I told the bartender that I was told these seats were first come first serve and I could sit here or take one of the empty high tops behind me as the rush hour for the restaurant seemed to be dying down. The bartender told me that she wasn’t going to argue with me and proceeded to ignore my friend and I until we decided to leave. In the last two nights we had dropped $300+ at the restaurant, close to another $300 at the spa, and $600+ at the hotel. This is completely unacceptable. If you want to make all the seats in the restaurant reservation only, or a wait list, that’s fine. To turn away repeat hotel customers who sat at two empty bar seats, who you’ve already inconvenienced twice before is not ok. Especially when the night prior, as well as tonight, we were clearly told that these seats were first come first serve. Which, for those that struggle with what that policy means, it means that the first person that shows up to the empty seats gets the seats. I don’t have anymore words for this other than simply just a terrible attempt at professionalism. Hopefully the staff will learn from this experience and do better going forward. I come up to NH often and will not be coming back here, even if I stay at this hotel again.
Atmosphere: 5
Food: 5
Service: 1
Ck K
seated by the door. could have used some sort of blocker (plexiglass). on the right when you come in. was very cold and windy when door opened.charcuterie board very sparse. only a few slices of tiny meat. no crackers and only a few pieces bread. along with cheese and two dips. ask for crackers had none. asked for a few more pieces of bread and some black pepper. never got them. save you money. the rest was just okay for the price. not on the top of my list
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Wedge Salad
Nathan G.
It's a dead heat between O's in Concord and Hanover Street in Manchester. Exceptional service, incredible steak and seafood. We walked in without reservations and the host found us a table within 10 minutes and he simply didn't have to do that. That's true customer service, right there.
Every time we eat here it is outstanding. The atmosphere is superb and the staff is very friendly and professional.
Atmosphere: 5
Food: 5
Service: 5
Michael Phillips
Our dining experience exceeded our expectations. Top notch service from both the management and waitstaff!
Atmosphere: 5
Food: 5
Service: 5
Kerri S
Disappointed we come here generally once a month but not since menu change. One of our favorites is gone Kobe meatballs taken over with a cheaper version of Swedish meatballs made with the combo of pork, veal and beef. We always get a charcuterie board but at $26 a board the goodies were minimal. There were 4 raspberries, butter, pickles, mustard and jam then like 5 slices of salami and less than 4 full slices another meat. The option of cheese was minimal as well with approximately a petite square size of each. Definitely not worth 26! Guess we are going to find another date night away
Atmosphere: 5
Food: 1
Service: 3
Benjamin Heine
Epic place fun and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scallops
Dan C.
Went here for first time last night with my neighbor who highly recommended it. Being a Friday night I did call in advance as to a wait and was told would be seated right away. That was a plus. Beautiful place with lovely decor. Another plus. Yet the food left much to be desired. My friend order the pot sticker appetizer to start. This was very good and a great presentation arrangement on the plate She ordered a Cesar salad to start her meal. Was told there is only one size. When the salad arrived and she started to eat it all of the croutons were soggy and soft. She commented on that. For her meal she had a filet mignon with asparagus. The filet looks like it was very well prepared and an excellent cut of meat. She said the asparagus was overcooked and very bland. I ordered the steak tips and garlic parmesan frittes. I generally order any kind of steak medium rare but I have found that a lot of cooks will undercook the meat and it shows up rare. So on this occasion I ordered my tips medium. When the mail arrived it was a little disappointed as they were five small pieces of steak tip and an overly larger bowl of the frittes. The tips were overcooked and tough and the frittes were bland and tasteless in themselves. They were also overly seasoned with the garlic parmesan. While the restaurant had a very appealing appearance and ambiance the quality of the food left much to be desired. The service was adequate and the wait time was pretty standard. Needless to say I was not very impressed and would not choose to dine there again. Pot Stickers Petite Filet Mignon Steak Tips Daniel Clark Concord NH
Food took for ever. Baked potato was cool and hard as a rock. No butter, sour cream salt or pepper offered. E finally asked for butter and pepper. When we got the pepper it had to be passed around most of the bar by customers since no one was offered anything. Bartender was more interested in labeling things behind the bar than actually serving anyone. Never offered dessert was just given the bill which I had to tell him to take the potato off because it was not edible. Never say a manager or any employee who liked they gave a cap to be there or actually give mediocre service. Have dined here many times since the day out opened and over the past year everything about this place has crashed. Be a very long time before we go back
My wife and I had our anniversary dinner here, our waitress Amy, was amazing, 5 stars on her all the way,we had a wonderful time, the only reason I gave 4 Star instead of 5 was we ordered our steaks medium well and both were rare but overall a great experience and will definitely be back...
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Brussels Sprouts w Bacon
Never disappoints. We had a large group of 7 people, food was served fast, compared to other places. The atmosphere is very nice, a little loud due to Friday night, but still very pleasant. The server was excellent. I ordered a protein style burger, no bun, which was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
We were staying at the Hotel Concord making this restaurant a convenient place for us. All the staff was nice and polite. We sat in the lounge area. I wasn’t sure what type of wine I wanted so the bartender let me sample it beforehand, which was nice. We weren’t extremely hungry so we ordered a few appetizers and they were great. The orange chicken was so tender! I had a greenless Greek salad, and if we weren’t leaving the next day, I would’ve taken it home. My husband ordered the wedge salad that I of course sampled and I liked that too. If I’m ever in the area I’d go there again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wedge Salad
Such a waste of time. Filet was so dry I thought it was jerky. Served COLD Malbec. Go elsewhere.
Atmosphere: 3
Food: 1
Service: 3
Has turned into a mess. The showy wine cooler is broken as well as having a shattered glass slider door. The once impressive liquor wall is silly and broken as well. At times they have music from the bar area competing with dinner music in the dining area. What was once a promising addition to beautiful Concord is now a black
Atmosphere: 3
Food: 2
Service: 3
I was staying at Lake Opechee Inn and Spa with a friend for the weekend, O’s Steakhouse had good reviews, the food was great, but the service is lacking in professionalism. Our first night dining here we were impressed until we were asked to move our table mid-dinner to accommodate a larger party. We obliged and the host tried to make things right by giving us complimentary desserts. This was a nice touch, and we figured a one off experience. We gave them the benefit of the doubt and came back our second night for drinks and apps. Upon settling the tab and getting ready to move over to the bar for a night cap, we quickly ran into some fairly serious issues. Our waitress had charged us the wrong bill and was trying to fix that while we were moving over, and we had already paid. Once again we agreed to do the right thing to accommodate this restaurant. I’m not a fan of giving my card back over to resolve a $10 difference though, the mistake was not ours and should’ve been resolved by the establishment. Canceling authorizations and recharging can take a few days to resolve and again isn’t fair to the customer. Even so, we figured these indiscretions were fairly minor until we got to the bar tonight. We were told the actual bar seats were first come first serve, so we waited for 2 to open up and sat down. We were then rudely told there was a waitlist for the bar seating which, quite frankly, I’ve never heard of in my life. At this point, frustrated by the lack of respect for their own customers let alone hotel patrons, I told the bartender that I was told these seats were first come first serve and I could sit here or take one of the empty high tops behind me as the rush hour for the restaurant seemed to be dying down. The bartender told me that she wasn’t going to argue with me and proceeded to ignore my friend and I until we decided to leave. In the last two nights we had dropped $300+ at the restaurant, close to another $300 at the spa, and $600+ at the hotel. This is completely unacceptable. If you want to make all the seats in the restaurant reservation only, or a wait list, that’s fine. To turn away repeat hotel customers who sat at two empty bar seats, who you’ve already inconvenienced twice before is not ok. Especially when the night prior, as well as tonight, we were clearly told that these seats were first come first serve. Which, for those that struggle with what that policy means, it means that the first person that shows up to the empty seats gets the seats. I don’t have anymore words for this other than simply just a terrible attempt at professionalism. Hopefully the staff will learn from this experience and do better going forward. I come up to NH often and will not be coming back here, even if I stay at this hotel again.
Atmosphere: 5
Food: 5
Service: 1
seated by the door. could have used some sort of blocker (plexiglass). on the right when you come in. was very cold and windy when door opened.charcuterie board very sparse. only a few slices of tiny meat. no crackers and only a few pieces bread. along with cheese and two dips. ask for crackers had none. asked for a few more pieces of bread and some black pepper. never got them. save you money. the rest was just okay for the price. not on the top of my list
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Wedge Salad
It's a dead heat between O's in Concord and Hanover Street in Manchester. Exceptional service, incredible steak and seafood. We walked in without reservations and the host found us a table within 10 minutes and he simply didn't have to do that. That's true customer service, right there.
Great food with great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Tips
Restaurantji Recommends
Every time we eat here it is outstanding. The atmosphere is superb and the staff is very friendly and professional.
Atmosphere: 5
Food: 5
Service: 5
Our dining experience exceeded our expectations. Top notch service from both the management and waitstaff!
Atmosphere: 5
Food: 5
Service: 5
Disappointed we come here generally once a month but not since menu change. One of our favorites is gone Kobe meatballs taken over with a cheaper version of Swedish meatballs made with the combo of pork, veal and beef. We always get a charcuterie board but at $26 a board the goodies were minimal. There were 4 raspberries, butter, pickles, mustard and jam then like 5 slices of salami and less than 4 full slices another meat. The option of cheese was minimal as well with approximately a petite square size of each. Definitely not worth 26! Guess we are going to find another date night away
Atmosphere: 5
Food: 1
Service: 3
Epic place fun and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scallops
Went here for first time last night with my neighbor who highly recommended it. Being a Friday night I did call in advance as to a wait and was told would be seated right away. That was a plus. Beautiful place with lovely decor. Another plus. Yet the food left much to be desired. My friend order the pot sticker appetizer to start. This was very good and a great presentation arrangement on the plate She ordered a Cesar salad to start her meal. Was told there is only one size. When the salad arrived and she started to eat it all of the croutons were soggy and soft. She commented on that. For her meal she had a filet mignon with asparagus. The filet looks like it was very well prepared and an excellent cut of meat. She said the asparagus was overcooked and very bland. I ordered the steak tips and garlic parmesan frittes. I generally order any kind of steak medium rare but I have found that a lot of cooks will undercook the meat and it shows up rare. So on this occasion I ordered my tips medium. When the mail arrived it was a little disappointed as they were five small pieces of steak tip and an overly larger bowl of the frittes. The tips were overcooked and tough and the frittes were bland and tasteless in themselves. They were also overly seasoned with the garlic parmesan. While the restaurant had a very appealing appearance and ambiance the quality of the food left much to be desired. The service was adequate and the wait time was pretty standard. Needless to say I was not very impressed and would not choose to dine there again. Pot Stickers Petite Filet Mignon Steak Tips Daniel Clark Concord NH