Saigon & Tokyo is forever a favorite of mine. I grew up coming here with friends during high school and now I still enjoy it as an adult. We can always count on amazing quality from here. Most recently we placed a large order for a birthday dinner and could not have been more satiated. It's unfortunate that COVID has turned the establishment to take-out only, and I miss the durian shakes they used to make, but we still love ordering from here.
Laurie Spinney
This is strictly a take out place. The food is good but absolutely no atmosphere. I could barely understand a word the lady that took my order. The order was wrong. They left my food just sitting on the counter unattended.If that's ok with you then go for it. The food is very good.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Crab Rangoon 8, Roll, Pu Pu Platter, Fried Rice and Boneless Spare Ribs
Becca kelley
Best pork fried rice I have ever had, thank you,
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Fried Rice and Boneless Spare Ribs
Joshua Nolan
Great food and friendly staff! Highly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roll, Sushi
Jason H.
Used to be once a week regulars. The food has been going down hill since covid. Not sure what changed. They are also take out only which is strange for a full sized brick and mortar restaurant. You're told to go to Portsmouth if you want dine in which isn't the most convenient for everyone.
Kagen Weeks
Sad just takeout now, but the food is still so good. Superior Chinese for Dover and great Japanese and Vietnamese.Some of the online apps hide the vietnamese. The fried items like those in Pu Pu Platter and the teriyaki stick are much better that anyone around. I really like the Pho and other soups. Good sushi. So kids, basic chinese, sushi lovers and those trying something a little more exotic (for NH) from the Vietnamese menu can all have fun. The chinese lunch soecials are great, the only chicken fingers I like around, and good Gen. Chicken
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Teriyaki Beef, Spicy Soup 32, Addvegetables for Pho Soup, Beef Pho, Chicken Teriyaki 6, Roll, Pu Pu Platter, Miso Soup, Sushi Special, Sashimi
J. Lemonsky
My regret is not paying attention to the most recent reviews listed. Poor service online and in person. Maybe it's different if you're a regular. My wife, however, at one time, had good food here years ago and was in the mood to try again, so we tried this out. I'll make this short.Take out only. The dining area is now a storage area and prep area. Upon picking my order up, I looked around and immediately regretted ordering food. Food left a lot to be desired. Rice had little to no taste to it, which was surprising. Pork was your typical overcooked, tough, red dyed meat with little flavor. Egg roll was undercooked and doughy on the inside with little flavor. I found it to be a waste of money.Hopefully, some self reflection takes place, and they can return to their glory days. Reading previous recent reviews, though, makes me think that they won't take accountability or responsibility for what they serve as food and service.
Atmosphere: 1
Food: 1
Service: 1
Khanhly Nguyen
Worse bowl of soup I've ever had, taste like it has been sitting outside for days. Owner came over said he taste it before selling and it was fine with an attitude
Mike Sullivan
Sushi takeout was very good, ready on time, and reasonably-priced.
Don’t order here! Ordered a vegan sushi roll and the avocado was rotten and black throughout the whole roll. I called to let them know and asked to be reimbursed and was yelled at because “avocado is supposed to turn black when it’s deep fried” and was threatened “never order here again.” No thanks and absolutely terrible customer service.
Food: 1
Service: 1
Scott Trask
Only issue is they are too good... Usually will sell out on holidays so order ahead!
Atmosphere: 5
Food: 5
Service: 5
Justin Murphy
I was in the area for work and needed a good Chinese place to satisfy my cravings. I’m always a fan of general chicken, so naturally I got the general Tso chicken lunch special. The delivery was on time and came with utensils which was great! The amount of food in the box was definitely enough for two meals for me, and for maybe $11 was definitely worth it. Everything tasted great, although I maybe wouldn’t have been able to tell you that it was General Tso’s chicken on a blind taste test. Don’t get me wrong, the chicken was fantastic and the prices were large, the sauce just didn’t seem like general Tso’s more of a teriyaki. My friend’s egg roll wasn’t really crispy which maybe could’ve been solved if it was delivered in a separate package other than the whole lunch box. Overall a great spot and I would order from here again immediately if I had to.
Atmosphere: 5
Food: 4
Service: 5
David Taff
Was a regular customer for years. NEVER AGAIN not only was the order missing an item which the woman denies, the food was obviously old and dry. To top it off the woman was rude.say goodbye to a great tipping cash customer!
Food: 2
Service: 2
kevin b.
I am writing to express my disappointment and frustration with my recent dining experience this restaurant restaurant. Unfortunately, it did not meet my expectations, and I feel compelled to share my concerns and dissatisfaction. The quality of the food I received was far from satisfactory. The excessive use of oil in the dishes made them overly greasy and unappetizing. Additionally, the portion sizes were disappointingly small, leaving me feeling unsatisfied and hungry while paying high prices. One particularly disappointing incident occurred with the rice noodles in the pho dish, which was not properly cooked. This oversight greatly impacted the overall taste and made the dish unenjoyable. Moreover, the attitude displayed by the owner, Jeanie, was incredibly disheartening. When I kindly expressed my concerns and dissatisfaction, Jeanie showed a complete disregard for her customers. She was rude and dismissive, with an apparent lack of care or interest in resolving the issue. It is disheartening to see such an unprofessional and disrespectful attitude towards patrons who simply wanted to have a pleasant dining experience. As a customer, I believe constructive feedback is essential for the improvement of any establishment. It is regrettable that instead of valuing customer feedback and working towards rectifying any shortcomings, Jeanie's response was to brush off complaints and adopt an unfriendly demeanor. Based on my experience, I cannot recommend Saigon Tokyo to others. The combination of subpar food quality, small portions, and poor customer service is not conducive to a positive dining experience. I sincerely hope that you consider addressing these issues and improving the overall quality of your establishment, as it has the potential to become a great dining destination with the right effort and attention.
Saigon & Tokyo is forever a favorite of mine. I grew up coming here with friends during high school and now I still enjoy it as an adult. We can always count on amazing quality from here. Most recently we placed a large order for a birthday dinner and could not have been more satiated. It's unfortunate that COVID has turned the establishment to take-out only, and I miss the durian shakes they used to make, but we still love ordering from here.
This is strictly a take out place. The food is good but absolutely no atmosphere. I could barely understand a word the lady that took my order. The order was wrong. They left my food just sitting on the counter unattended.If that's ok with you then go for it. The food is very good.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Crab Rangoon 8, Roll, Pu Pu Platter, Fried Rice and Boneless Spare Ribs
Best pork fried rice I have ever had, thank you,
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Fried Rice and Boneless Spare Ribs
Great food and friendly staff! Highly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roll, Sushi
Used to be once a week regulars. The food has been going down hill since covid. Not sure what changed. They are also take out only which is strange for a full sized brick and mortar restaurant. You're told to go to Portsmouth if you want dine in which isn't the most convenient for everyone.
Sad just takeout now, but the food is still so good. Superior Chinese for Dover and great Japanese and Vietnamese.Some of the online apps hide the vietnamese. The fried items like those in Pu Pu Platter and the teriyaki stick are much better that anyone around. I really like the Pho and other soups. Good sushi. So kids, basic chinese, sushi lovers and those trying something a little more exotic (for NH) from the Vietnamese menu can all have fun. The chinese lunch soecials are great, the only chicken fingers I like around, and good Gen. Chicken
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Teriyaki Beef, Spicy Soup 32, Addvegetables for Pho Soup, Beef Pho, Chicken Teriyaki 6, Roll, Pu Pu Platter, Miso Soup, Sushi Special, Sashimi
My regret is not paying attention to the most recent reviews listed. Poor service online and in person. Maybe it's different if you're a regular. My wife, however, at one time, had good food here years ago and was in the mood to try again, so we tried this out. I'll make this short.Take out only. The dining area is now a storage area and prep area. Upon picking my order up, I looked around and immediately regretted ordering food. Food left a lot to be desired. Rice had little to no taste to it, which was surprising. Pork was your typical overcooked, tough, red dyed meat with little flavor. Egg roll was undercooked and doughy on the inside with little flavor. I found it to be a waste of money.Hopefully, some self reflection takes place, and they can return to their glory days. Reading previous recent reviews, though, makes me think that they won't take accountability or responsibility for what they serve as food and service.
Atmosphere: 1
Food: 1
Service: 1
Worse bowl of soup I've ever had, taste like it has been sitting outside for days. Owner came over said he taste it before selling and it was fine with an attitude
Sushi takeout was very good, ready on time, and reasonably-priced.
Food: 5
Service: 5
Recommended dishes: Miso Soup, Sushi Special, Sashimi
Waited an hour and a half for a delivery. Nothing we ordered is even room temperature! Almost $100!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Don’t order here! Ordered a vegan sushi roll and the avocado was rotten and black throughout the whole roll. I called to let them know and asked to be reimbursed and was yelled at because “avocado is supposed to turn black when it’s deep fried” and was threatened “never order here again.” No thanks and absolutely terrible customer service.
Food: 1
Service: 1
Only issue is they are too good... Usually will sell out on holidays so order ahead!
Atmosphere: 5
Food: 5
Service: 5
I was in the area for work and needed a good Chinese place to satisfy my cravings. I’m always a fan of general chicken, so naturally I got the general Tso chicken lunch special. The delivery was on time and came with utensils which was great! The amount of food in the box was definitely enough for two meals for me, and for maybe $11 was definitely worth it. Everything tasted great, although I maybe wouldn’t have been able to tell you that it was General Tso’s chicken on a blind taste test. Don’t get me wrong, the chicken was fantastic and the prices were large, the sauce just didn’t seem like general Tso’s more of a teriyaki. My friend’s egg roll wasn’t really crispy which maybe could’ve been solved if it was delivered in a separate package other than the whole lunch box. Overall a great spot and I would order from here again immediately if I had to.
Atmosphere: 5
Food: 4
Service: 5
Was a regular customer for years. NEVER AGAIN not only was the order missing an item which the woman denies, the food was obviously old and dry. To top it off the woman was rude.say goodbye to a great tipping cash customer!
Food: 2
Service: 2
I am writing to express my disappointment and frustration with my recent dining experience this restaurant restaurant. Unfortunately, it did not meet my expectations, and I feel compelled to share my concerns and dissatisfaction. The quality of the food I received was far from satisfactory. The excessive use of oil in the dishes made them overly greasy and unappetizing. Additionally, the portion sizes were disappointingly small, leaving me feeling unsatisfied and hungry while paying high prices. One particularly disappointing incident occurred with the rice noodles in the pho dish, which was not properly cooked. This oversight greatly impacted the overall taste and made the dish unenjoyable. Moreover, the attitude displayed by the owner, Jeanie, was incredibly disheartening. When I kindly expressed my concerns and dissatisfaction, Jeanie showed a complete disregard for her customers. She was rude and dismissive, with an apparent lack of care or interest in resolving the issue. It is disheartening to see such an unprofessional and disrespectful attitude towards patrons who simply wanted to have a pleasant dining experience. As a customer, I believe constructive feedback is essential for the improvement of any establishment. It is regrettable that instead of valuing customer feedback and working towards rectifying any shortcomings, Jeanie's response was to brush off complaints and adopt an unfriendly demeanor. Based on my experience, I cannot recommend Saigon Tokyo to others. The combination of subpar food quality, small portions, and poor customer service is not conducive to a positive dining experience. I sincerely hope that you consider addressing these issues and improving the overall quality of your establishment, as it has the potential to become a great dining destination with the right effort and attention.