Wow the quality of the food has gone downhill. Pasta dishes are usually good, but the taste and texture has dropped off. The buffalo wings are the biggest change. I got full wings, not cut and with the tips still attached. They were off-colored, small, and over cooked. The old style wings were much better. Even the chicken caesar wrap I got a few weeks ago was lacking…
Kayla Coraluzzo
This is so said now. not inviting at all. i ordered ahead and when i ordered my usual food the lady at this location was rude and dismissive. when i arrived to the store i paid and three people huddled over the register and they were laughing and made me feel unwelcomed i then waited for my food for another 15 minuets while they looked over to me and were speaking to each other still laughing. not impressed and will not go back. not to mention the food had black pubic hairs it it…… i’ll be contacting the health notary.
Food: 1
Corey street
The phone call to order was very difficult with the language barrier. Ordered a large Italian calzone and there was only about three slices of cold cuts in it when I ask them if that’s typical they said that is all the meat they put in the calzones… while she implied that I am ungrateful. I Spent $50 on a calzone and a salad just to be disappointed and talked to you like an idiot. I will never go back there. I would rather drive to their Salem location to get dinner.
Atmosphere: 1
Food: 1
Service: 1
Angela G
Awful! Owner is rude. Food is cold. Buns were sitting out waiting for food. The girl answering the phone and taking money touches food with gloves on. Londonderry is way better what a bad rep for the name.
Atmosphere: 1
Food: 1
Service: 1
Chris Lubin
I order a spinach calzone. Yes I new it had spinach cheese and onions.. it had no flavor!!! I was an am so disappointed. They should call it greasy onions with spinach calzone! So bummed! $16 for that! I will never go back again!
Shaun Sullivan
We did delivery from here tonight waited well over an hour for 3 sandwiches. When the food finally came it was all cold and soggy. I ordered the super pastrami sandwich when it showed up it only had meat on it and came with a soggy roll. I will not be ordering food from here again. Very
Food: 1
Service: 1
Sylvia Terry
Pizza, chicken, and the junior roast beef sandwich were delicious. Loved it.
Atmosphere: 5
Food: 5
Service: 5
mike therrien
The size of a large sub is so small. Could not understand the person taking my order,but they were very pleasant.
Pete Herrholz
Food is consistently bad at this location. They should take a trip over to Londonderry and take some notes on how Giovannis food should taste, especially if they want to stay in business. My wife and I grabbed a couple of subs for lunch today. My wife ordered the chicken kebab sub, but when we got home it was made with steak and not chicken. She called to let them know and the employee said "it's not possible you got the wrong order, because another customer would have complained that they got the wrong order and they didn't". She offered to send them a pic to show it was wrong but they didn't take her up on that, so posting it here instead along with the receipt showing that chicken was ordered. What kind of customer service is it to blame your customer for being wrong?
Atmosphere: 1
Food: 1
Service: 1
James Lombardozzi
Food was not good. Got the Buffalo tender dinner. The tenders were over cooked and tasted burnt, they gave off a bad smell and was dripping grease and watered buffalo sauce. The onion rings were too greasy. Could not finish eating. Had an order of sweet potato fries and they seemed to be seasoned with salt and sugar, also tasted bad. Definitely not going back
This location is awful. They clearly don’t stick with the recipes or quality of the other locations which is too bad because I’ve enjoyed Giovanni’s for many years in Londonderry and Methuen and was happy to see one in Hooksett when I moved to the area. sadly, it’s so bad in the Hooksett location that it’s not worth going to. I got a super roast beef recently which was dry and the roast beef was grey (no color). The kebob salad was a joke for the price and not fresh like the ones at other Giovannis. I’ve been 5+ times thinking it will be better next time but it never is. Do better, you’re not representing the brand well and should be ashamed of the food you’re putting out.
Atmosphere: 2
Food: 1
Service: 1
Tim
Great place. Food
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roast Beef
B M.
$21 bucks for a chicken breast burried under dry rice. In a styrophom clamsshell takeout box....wrapped in metal. Goddammit, the chicken was really good. Juicy, flavorful. Not worth the wait or the price, I'd rather dirty a hexclad and do it myself...with a $.99 cent packet of saffron rice.
N. Ravenelle
3 out of 4 take out orders screwed up once again. Unfortunately this seems to be par for the course the last few years...
Atmosphere: 2
Food: 2
Service: 1
Tom Kasenenko
Food was not good haven't been there about a year looks like change ownership as always not good tasting
Wow the quality of the food has gone downhill. Pasta dishes are usually good, but the taste and texture has dropped off. The buffalo wings are the biggest change. I got full wings, not cut and with the tips still attached. They were off-colored, small, and over cooked. The old style wings were much better. Even the chicken caesar wrap I got a few weeks ago was lacking…
This is so said now. not inviting at all. i ordered ahead and when i ordered my usual food the lady at this location was rude and dismissive. when i arrived to the store i paid and three people huddled over the register and they were laughing and made me feel unwelcomed i then waited for my food for another 15 minuets while they looked over to me and were speaking to each other still laughing. not impressed and will not go back. not to mention the food had black pubic hairs it it…… i’ll be contacting the health notary.
Food: 1
The phone call to order was very difficult with the language barrier. Ordered a large Italian calzone and there was only about three slices of cold cuts in it when I ask them if that’s typical they said that is all the meat they put in the calzones… while she implied that I am ungrateful. I Spent $50 on a calzone and a salad just to be disappointed and talked to you like an idiot. I will never go back there. I would rather drive to their Salem location to get dinner.
Atmosphere: 1
Food: 1
Service: 1
Awful! Owner is rude. Food is cold. Buns were sitting out waiting for food. The girl answering the phone and taking money touches food with gloves on. Londonderry is way better what a bad rep for the name.
Atmosphere: 1
Food: 1
Service: 1
I order a spinach calzone. Yes I new it had spinach cheese and onions.. it had no flavor!!! I was an am so disappointed. They should call it greasy onions with spinach calzone! So bummed! $16 for that! I will never go back again!
We did delivery from here tonight waited well over an hour for 3 sandwiches. When the food finally came it was all cold and soggy. I ordered the super pastrami sandwich when it showed up it only had meat on it and came with a soggy roll. I will not be ordering food from here again. Very
Food: 1
Service: 1
Pizza, chicken, and the junior roast beef sandwich were delicious. Loved it.
Atmosphere: 5
Food: 5
Service: 5
The size of a large sub is so small. Could not understand the person taking my order,but they were very pleasant.
Food is consistently bad at this location. They should take a trip over to Londonderry and take some notes on how Giovannis food should taste, especially if they want to stay in business. My wife and I grabbed a couple of subs for lunch today. My wife ordered the chicken kebab sub, but when we got home it was made with steak and not chicken. She called to let them know and the employee said "it's not possible you got the wrong order, because another customer would have complained that they got the wrong order and they didn't". She offered to send them a pic to show it was wrong but they didn't take her up on that, so posting it here instead along with the receipt showing that chicken was ordered. What kind of customer service is it to blame your customer for being wrong?
Atmosphere: 1
Food: 1
Service: 1
Food was not good. Got the Buffalo tender dinner. The tenders were over cooked and tasted burnt, they gave off a bad smell and was dripping grease and watered buffalo sauce. The onion rings were too greasy. Could not finish eating. Had an order of sweet potato fries and they seemed to be seasoned with salt and sugar, also tasted bad. Definitely not going back
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
This location is awful. They clearly don’t stick with the recipes or quality of the other locations which is too bad because I’ve enjoyed Giovanni’s for many years in Londonderry and Methuen and was happy to see one in Hooksett when I moved to the area. sadly, it’s so bad in the Hooksett location that it’s not worth going to. I got a super roast beef recently which was dry and the roast beef was grey (no color). The kebob salad was a joke for the price and not fresh like the ones at other Giovannis. I’ve been 5+ times thinking it will be better next time but it never is. Do better, you’re not representing the brand well and should be ashamed of the food you’re putting out.
Atmosphere: 2
Food: 1
Service: 1
Great place. Food
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roast Beef
$21 bucks for a chicken breast burried under dry rice. In a styrophom clamsshell takeout box....wrapped in metal. Goddammit, the chicken was really good. Juicy, flavorful. Not worth the wait or the price, I'd rather dirty a hexclad and do it myself...with a $.99 cent packet of saffron rice.
3 out of 4 take out orders screwed up once again. Unfortunately this seems to be par for the course the last few years...
Atmosphere: 2
Food: 2
Service: 1
Food was not good haven't been there about a year looks like change ownership as always not good tasting
Atmosphere: 2
Food: 1
Service: 5